I cannot disable touchpad tapping because there is no option on the mouse preferences dalog and gsynaptics will not run.

Bug #415692 reported by saludasteve
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Fix Released
Wishlist
Unassigned

Bug Description

Binary package hint: xfree86-driver-synaptics

I am unable to disable tapping on my touchpad. I purchased an ASUS K70IO laptop and after some minor tweaking everything works fine, even the touchpad. However, I cannot stand touchpad tapping, so when I went to disable it, the option was not there. I have scoured the search engine results and cannot find anything that might help. I am not even sure what touchpad is even installed any more. I tried to use gsynaptics to disable tapping, but when I run it I get "GSynaptics couldn't initialize" You have to set 'SHMConfig' 'true' in xorg.conf or XF86Config to use GSynaptics".

However, there is no entry in xorg.conf for a touchpad, mouse, or pointing device and XF86Config file does not exist.

I must be able to disable tapping. It is the most annoying and infuriating feature ever invented and the person who came up with it should be shot. At least metaphorically.

I am using Ubuntu 9.04 Jaunty.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: xserver-xorg-input-synaptics 0.99.3-2ubuntu4
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersion: Linux version 2.6.28-15-generic (buildd@rothera) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #48-Ubuntu SMP Wed Jul 29 08:54:56 UTC 2009
SourcePackage: xfree86-driver-synaptics
Uname: Linux 2.6.28-15-generic i686

Revision history for this message
saludasteve (saludasteve) wrote :
affects: xfree86-driver-synaptics (Ubuntu) → xserver-xorg-input-synaptics (Ubuntu)
Revision history for this message
saludasteve (saludasteve) wrote : Re: [Bug 415692] Re: I cannot disable touchpad tapping because there is no option on the mouse preferences dalog and gsynaptics will not run.

Not only did that not fix the touchpad problem, when I rebooted I discovered
that Ubuntu will not even boot up. It appears that a new kernal was
installed and gnome seems to start but I only get the command line. Now I
have to reinstall ubuntu just to get it to work.

On Wed, Aug 19, 2009 at 4:31 AM, Tormod Volden <email address hidden>wrote:

> ** Package changed: xfree86-driver-synaptics (Ubuntu) => xserver-xorg-
> input-synaptics (Ubuntu)
>
> --
> I cannot disable touchpad tapping because there is no option on the mouse
> preferences dalog and gsynaptics will not run.
> https://bugs.launchpad.net/bugs/415692
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xserver-xorg-input-synaptics” package in Ubuntu: New
>
> Bug description:
> Binary package hint: xfree86-driver-synaptics
>
> I am unable to disable tapping on my touchpad. I purchased an ASUS K70IO
> laptop and after some minor tweaking everything works fine, even the
> touchpad. However, I cannot stand touchpad tapping, so when I went to
> disable it, the option was not there. I have scoured the search engine
> results and cannot find anything that might help. I am not even sure what
> touchpad is even installed any more. I tried to use gsynaptics to disable
> tapping, but when I run it I get "GSynaptics couldn't initialize" You have
> to set 'SHMConfig' 'true' in xorg.conf or XF86Config to use GSynaptics".
>
> However, there is no entry in xorg.conf for a touchpad, mouse, or pointing
> device and XF86Config file does not exist.
>
> I must be able to disable tapping. It is the most annoying and infuriating
> feature ever invented and the person who came up with it should be shot. At
> least metaphorically.
>
> I am using Ubuntu 9.04 Jaunty.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: nvidia
> Package: xserver-xorg-input-synaptics 0.99.3-2ubuntu4
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersion: Linux version 2.6.28-15-generic (buildd@rothera) (gcc version
> 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #48-Ubuntu SMP Wed Jul 29 08:54:56 UTC 2009
> SourcePackage: xfree86-driver-synaptics
> Uname: Linux 2.6.28-15-generic i686
>

Bryce Harrington (bryce)
tags: added: jaunty
Revision history for this message
Mohamed Amine Ilidrissi (ilidrissi.amine) wrote :

This has been fixed by the addition of the "Enable mouse clicks with touchpad" option in the mouse preferences dialog. Please respond if you still have a problem.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Fix Released
Revision history for this message
Gursimran singh (simar) wrote :

Hi bug reporter,
First of all, thanks for reporting bug and help us to make ubuntu better OS.

I have seen your case, we regret for not having a good experience with ubuntu. For working on this bug we need some additional information on your part..

1. Is the bug still exist with 10.04?
2. Please provide us the following output
cat /proc/bus/input/devices > ~/devices
cat /var/log/Xorg.0.log >~/Xorg.0.log

and attach these separately in attachments..

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Fix Released → Incomplete
importance: Undecided → Low
Revision history for this message
saludasteve (saludasteve) wrote : Re: [Bug 415692] Re: I cannot disable touchpad tapping because there is no option on the mouse preferences dalog and gsynaptics will not run.

I don't even get that tab on the mouse dialog. I have a weird touch pad that
I think is incorrectly identified. But I just kind of live with it because I
have searched all over the internet and nothing works.

On Mon, Aug 23, 2010 at 4:14 PM, Mohamed Amine IL Idrissi <
<email address hidden>> wrote:

> This has been fixed by the addition of the "Enable mouse clicks with
> touchpad" option in the mouse preferences dialog. Please respond if you
> still have a problem.
>
> ** Changed in: xserver-xorg-input-synaptics (Ubuntu)
> Status: New => Fix Released
>
> --
> I cannot disable touchpad tapping because there is no option on the mouse
> preferences dalog and gsynaptics will not run.
> https://bugs.launchpad.net/bugs/415692
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xserver-xorg-input-synaptics” package in Ubuntu: Fix Released
>
> Bug description:
> Binary package hint: xfree86-driver-synaptics
>
> I am unable to disable tapping on my touchpad. I purchased an ASUS K70IO
> laptop and after some minor tweaking everything works fine, even the
> touchpad. However, I cannot stand touchpad tapping, so when I went to
> disable it, the option was not there. I have scoured the search engine
> results and cannot find anything that might help. I am not even sure what
> touchpad is even installed any more. I tried to use gsynaptics to disable
> tapping, but when I run it I get "GSynaptics couldn't initialize" You have
> to set 'SHMConfig' 'true' in xorg.conf or XF86Config to use GSynaptics".
>
> However, there is no entry in xorg.conf for a touchpad, mouse, or pointing
> device and XF86Config file does not exist.
>
> I must be able to disable tapping. It is the most annoying and infuriating
> feature ever invented and the person who came up with it should be shot. At
> least metaphorically.
>
> I am using Ubuntu 9.04 Jaunty.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: nvidia
> Package: xserver-xorg-input-synaptics 0.99.3-2ubuntu4
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersion: Linux version 2.6.28-15-generic (buildd@rothera) (gcc version
> 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #48-Ubuntu SMP Wed Jul 29 08:54:56 UTC 2009
> SourcePackage: xfree86-driver-synaptics
> Uname: Linux 2.6.28-15-generic i686
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/415692/+subscribe
>

Revision history for this message
Gursimran singh (simar) wrote :

saludasteve I'm quite sure what you problem is. We will try to correct it, if you can provide us with the information that was requested in my previous comment. If you don't know how to do that you can specify that.

For help you can look here :: https://wiki.ubuntu.com/DebuggingTouchpadDetection

Revision history for this message
saludasteve (saludasteve) wrote :

See attached.

On Tue, Aug 24, 2010 at 1:59 PM, Gursimran singh Mohar
<email address hidden>wrote:

> saludasteve I'm quite sure what you problem is. We will try to correct
> it, if you can provide us with the information that was requested in my
> previous comment. If you don't know how to do that you can specify that.
>
> For help you can look here ::
> https://wiki.ubuntu.com/DebuggingTouchpadDetection
>
> --
> I cannot disable touchpad tapping because there is no option on the mouse
> preferences dalog and gsynaptics will not run.
> https://bugs.launchpad.net/bugs/415692
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: xfree86-driver-synaptics
>
> I am unable to disable tapping on my touchpad. I purchased an ASUS K70IO
> laptop and after some minor tweaking everything works fine, even the
> touchpad. However, I cannot stand touchpad tapping, so when I went to
> disable it, the option was not there. I have scoured the search engine
> results and cannot find anything that might help. I am not even sure what
> touchpad is even installed any more. I tried to use gsynaptics to disable
> tapping, but when I run it I get "GSynaptics couldn't initialize" You have
> to set 'SHMConfig' 'true' in xorg.conf or XF86Config to use GSynaptics".
>
> However, there is no entry in xorg.conf for a touchpad, mouse, or pointing
> device and XF86Config file does not exist.
>
> I must be able to disable tapping. It is the most annoying and infuriating
> feature ever invented and the person who came up with it should be shot. At
> least metaphorically.
>
> I am using Ubuntu 9.04 Jaunty.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: nvidia
> Package: xserver-xorg-input-synaptics 0.99.3-2ubuntu4
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersion: Linux version 2.6.28-15-generic (buildd@rothera) (gcc version
> 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #48-Ubuntu SMP Wed Jul 29 08:54:56 UTC 2009
> SourcePackage: xfree86-driver-synaptics
> Uname: Linux 2.6.28-15-generic i686
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/415692/+subscribe
>

Revision history for this message
Gursimran singh (simar) wrote :
Download full text (5.0 KiB)

Not this but,

1. Is the bug still exist with 10.04?
2. Please provide us the following output
cat /proc/bus/input/devices > ~/devices
cat /var/log/Xorg.0.log >~/Xorg.0.log

and attach these separately in attachments..

May be these links are of some help to you.
https://help.ubuntu.com/community/UsingTheTerminal
https://wiki.ubuntu.com/DebuggingTouchpadDetection

On Tue, Aug 24, 2010 at 11:43 PM, saludasteve <email address hidden> wrote:

> See attached.
>
> On Tue, Aug 24, 2010 at 1:59 PM, Gursimran singh Mohar
> <email address hidden>wrote:
>
> > saludasteve I'm quite sure what you problem is. We will try to correct
> > it, if you can provide us with the information that was requested in my
> > previous comment. If you don't know how to do that you can specify that.
> >
> > For help you can look here ::
> > https://wiki.ubuntu.com/DebuggingTouchpadDetection
> >
> > --
> > I cannot disable touchpad tapping because there is no option on the mouse
> > preferences dalog and gsynaptics will not run.
> > https://bugs.launchpad.net/bugs/415692
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
> > Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete
> >
> > Bug description:
> > Binary package hint: xfree86-driver-synaptics
> >
> > I am unable to disable tapping on my touchpad. I purchased an ASUS K70IO
> > laptop and after some minor tweaking everything works fine, even the
> > touchpad. However, I cannot stand touchpad tapping, so when I went to
> > disable it, the option was not there. I have scoured the search engine
> > results and cannot find anything that might help. I am not even sure what
> > touchpad is even installed any more. I tried to use gsynaptics to disable
> > tapping, but when I run it I get "GSynaptics couldn't initialize" You
> have
> > to set 'SHMConfig' 'true' in xorg.conf or XF86Config to use GSynaptics".
> >
> > However, there is no entry in xorg.conf for a touchpad, mouse, or
> pointing
> > device and XF86Config file does not exist.
> >
> > I must be able to disable tapping. It is the most annoying and
> infuriating
> > feature ever invented and the person who came up with it should be shot.
> At
> > least metaphorically.
> >
> > I am using Ubuntu 9.04 Jaunty.
> >
> > ProblemType: Bug
> > Architecture: i386
> > DistroRelease: Ubuntu 9.04
> > NonfreeKernelModules: nvidia
> > Package: xserver-xorg-input-synaptics 0.99.3-2ubuntu4
> > ProcEnviron:
> > LANG=en_US.UTF-8
> > SHELL=/bin/bash
> > ProcVersion: Linux version 2.6.28-15-generic (buildd@rothera) (gcc
> version
> > 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #48-Ubuntu SMP Wed Jul 29 08:54:56 UTC
> 2009
> > SourcePackage: xfree86-driver-synaptics
> > Uname: Linux 2.6.28-15-generic i686
> >
> > To unsubscribe from this bug, go to:
> >
> >
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/415692/+subscribe
> >
>
>
> ** Attachment added: "MousePrefs01.png"
>
> https://bugs.launchpad.net/bugs/415692/+attachment/1516058/+files/MousePrefs01.png
>
> ** Attachment added: "MousePrefs02.png"
>
> https://bugs.launchpad.net/bugs/415692/+attachment/1516059/+files/MousePrefs02.png
>
> --
> I cannot disabl...

Read more...

Revision history for this message
saludasteve (saludasteve) wrote :

I have 10.04 installed on a virtual machine on my laptop. I will check it
again but I do not think there is a dialog option to disable tapping there,
either. My host os is 9.10.

On Aug 25, 2010 9:21 AM, "Gursimran singh Mohar" <email address hidden>
wrote:

Not this but,

1. Is the bug still exist with 10.04?
2. Please provide us the following output
cat /proc/bus/input...
May be these links are of some help to you.
https://help.ubuntu.com/community/UsingTheTerminal

https://wiki.ubuntu.com/DebuggingTouchpadDetection
On Tue, Aug 24, 2010 at 11:43 PM, saludasteve <email address hidden>
wrote:

> See attached.
>
> On Tue, Aug 24, 2010 at 1:59 PM, Gursimran singh Mohar
> <email address hidden>w...
> ** Attachment added: "MousePrefs01.png"
>
>
https://bugs.launchpad.net/bugs/415692/+attachment/1516058/+files/MousePrefs01.png
>
> ** Attachment added: "MousePrefs02.png"
>
>
https://bugs.launchpad.net/bugs/415692/+attachment/1516059/+files/MousePrefs02.png

>
> --
> I cannot disable touchpad tapping because there is no option on the mouse
> preferences dal...
--

I cannot disable touchpad tapping because there is no option on the mouse
preferences dalog and gsyn...

Revision history for this message
saludasteve (saludasteve) wrote :
  • devices.lis Edit (2.6 KiB, application/octet-stream; name="devices.lis")
  • Xorg.0.log Edit (14.3 KiB, text/x-log; charset=US-ASCII; name="Xorg.0.log")
Download full text (7.3 KiB)

Attached is the output you requested.

On Wed, Aug 25, 2010 at 9:13 AM, Gursimran singh Mohar
<email address hidden>wrote:

> Not this but,
>
> 1. Is the bug still exist with 10.04?
> 2. Please provide us the following output
> cat /proc/bus/input/devices > ~/devices
> cat /var/log/Xorg.0.log >~/Xorg.0.log
>
> and attach these separately in attachments..
>
> May be these links are of some help to you.
> https://help.ubuntu.com/community/UsingTheTerminal
> https://wiki.ubuntu.com/DebuggingTouchpadDetection
>
> On Tue, Aug 24, 2010 at 11:43 PM, saludasteve <email address hidden>
> wrote:
>
> > See attached.
> >
> > On Tue, Aug 24, 2010 at 1:59 PM, Gursimran singh Mohar
> > <email address hidden>wrote:
> >
> > > saludasteve I'm quite sure what you problem is. We will try to correct
> > > it, if you can provide us with the information that was requested in my
> > > previous comment. If you don't know how to do that you can specify
> that.
> > >
> > > For help you can look here ::
> > > https://wiki.ubuntu.com/DebuggingTouchpadDetection
> > >
> > > --
> > > I cannot disable touchpad tapping because there is no option on the
> mouse
> > > preferences dalog and gsynaptics will not run.
> > > https://bugs.launchpad.net/bugs/415692
> > > You received this bug notification because you are a direct subscriber
> > > of the bug.
> > >
> > > Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete
> > >
> > > Bug description:
> > > Binary package hint: xfree86-driver-synaptics
> > >
> > > I am unable to disable tapping on my touchpad. I purchased an ASUS
> K70IO
> > > laptop and after some minor tweaking everything works fine, even the
> > > touchpad. However, I cannot stand touchpad tapping, so when I went to
> > > disable it, the option was not there. I have scoured the search engine
> > > results and cannot find anything that might help. I am not even sure
> what
> > > touchpad is even installed any more. I tried to use gsynaptics to
> disable
> > > tapping, but when I run it I get "GSynaptics couldn't initialize" You
> > have
> > > to set 'SHMConfig' 'true' in xorg.conf or XF86Config to use
> GSynaptics".
> > >
> > > However, there is no entry in xorg.conf for a touchpad, mouse, or
> > pointing
> > > device and XF86Config file does not exist.
> > >
> > > I must be able to disable tapping. It is the most annoying and
> > infuriating
> > > feature ever invented and the person who came up with it should be
> shot.
> > At
> > > least metaphorically.
> > >
> > > I am using Ubuntu 9.04 Jaunty.
> > >
> > > ProblemType: Bug
> > > Architecture: i386
> > > DistroRelease: Ubuntu 9.04
> > > NonfreeKernelModules: nvidia
> > > Package: xserver-xorg-input-synaptics 0.99.3-2ubuntu4
> > > ProcEnviron:
> > > LANG=en_US.UTF-8
> > > SHELL=/bin/bash
> > > ProcVersion: Linux version 2.6.28-15-generic (buildd@rothera) (gcc
> > version
> > > 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #48-Ubuntu SMP Wed Jul 29 08:54:56 UTC
> > 2009
> > > SourcePackage: xfree86-driver-synaptics
> > > Uname: Linux 2.6.28-15-generic i686
> > >
> > > To unsubscribe from this bug, go to:
> > >
> > >
> >
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/415692/+subscr...

Read more...

Bryce Harrington (bryce)
tags: added: karmic
Revision history for this message
Bryce Harrington (bryce) wrote :

xinput can be used on the command line to enable or disable tapping, via the "Synaptics Tap Action" property. There are also properties for changing the speed, sensitivity, etc. See `man synaptics` and `man xinput` for more information.

However, the bug report appears to be requesting a GUI mechanism for adjusting these parameters, so I am reassigning this bug report to gnome-control-center as a wishlist bug for requesting the gui dialog to set them.

affects: xserver-xorg-input-synaptics (Ubuntu) → gnome-control-center (Ubuntu)
Changed in gnome-control-center (Ubuntu):
importance: Low → Wishlist
status: Incomplete → New
Revision history for this message
Sebastien Bacher (seb128) wrote :

the issue should be fixed in the recent versions, closing the bug, feel free to open new bugs for issues you get with the new versions you get any though

Changed in gnome-control-center (Ubuntu):
status: New → Fix Released
Revision history for this message
saludasteve (saludasteve) wrote :

It is fixed when i upgraded the OS.
On Oct 12, 2011 4:01 PM, "Sebastien Bacher" <email address hidden> wrote:

> the issue should be fixed in the recent versions, closing the bug, feel
> free to open new bugs for issues you get with the new versions you get
> any though
>
> ** Changed in: gnome-control-center (Ubuntu)
> Status: New => Fix Released
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/415692
>
> Title:
> I cannot disable touchpad tapping because there is no option on the
> mouse preferences dalog and gsynaptics will not run.
>
> Status in “gnome-control-center” package in Ubuntu:
> Fix Released
>
> Bug description:
> Binary package hint: xfree86-driver-synaptics
>
> I am unable to disable tapping on my touchpad. I purchased an ASUS
> K70IO laptop and after some minor tweaking everything works fine, even
> the touchpad. However, I cannot stand touchpad tapping, so when I went
> to disable it, the option was not there. I have scoured the search
> engine results and cannot find anything that might help. I am not even
> sure what touchpad is even installed any more. I tried to use
> gsynaptics to disable tapping, but when I run it I get "GSynaptics
> couldn't initialize" You have to set 'SHMConfig' 'true' in xorg.conf
> or XF86Config to use GSynaptics".
>
> However, there is no entry in xorg.conf for a touchpad, mouse, or
> pointing device and XF86Config file does not exist.
>
> I must be able to disable tapping. It is the most annoying and
> infuriating feature ever invented and the person who came up with it
> should be shot. At least metaphorically.
>
> I am using Ubuntu 9.04 Jaunty.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: nvidia
> Package: xserver-xorg-input-synaptics 0.99.3-2ubuntu4
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersion: Linux version 2.6.28-15-generic (buildd@rothera) (gcc
> version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #48-Ubuntu SMP Wed Jul 29 08:54:56
> UTC 2009
> SourcePackage: xfree86-driver-synaptics
> Uname: Linux 2.6.28-15-generic i686
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/415692/+subscriptions
>

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