gnome-control-center does not open: symbol lookup error

Bug #2027843 reported by Nathaniel Stanley
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Hi, I am running into an error and much googling has led me to close-but-not-quite solutions (including related one linked at bottom). Specifically, I am unable to open Ubuntu Settings either via the GUI or command line. When I run the command line, I get this error:

$ gnome-control-center
gnome-control-center: symbol lookup error: /lib/x86_64-linux-gnu/libwebkit2gtk-4.0.so.37: undefined symbol: _ZN9Inspector33IndexedDBBackendDispatcherHandler23RequestDatabaseCallback11sendSuccessEON3WTF3RefINS_8Protocol9IndexedDB24DatabaseWithObjectStoresENS2_12RawPtrTraitsIS6_EEEE

In other threads, the immediate suggestion is to run the following commands to find improperly linked dependencies:

$ ldd $(which gnome-control-center) | grep local
$ dpkg -S /lib/x86_64-linux-gnu/libwebkit2gtk-4.0.so.37
dpkg-query: no path found matching pattern /lib/x86_64-linux-gnu/libwebkit2gtk-4.0.so.37
$ ldd /lib/x86_64-linux-gnu/libwebkit2gtk-4.0.so.37 | grep local

Which do not produce output for me aside from the dpkg telling me it didn't find anything. I'm stumped!

My System:
Description: Ubuntu 22.04.2 LTS
Release: 22.04
Package: gnome-control-center 1:41.7-0ubuntu0.22.04.6
Uname: 5.19.0-46-generic #47~22.04.1-Ubuntu

Related but different issue: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1970610

Revision history for this message
Nathaniel Stanley (nathaniel-stanley) wrote :

The issue is resolved now, but unfortunately I don't have an explanation as to what fixed it. My suspicion is that one of the recent system updates must have fixed something. I've updated a few times since posting this, so unfortunately I can't pinpoint which resulted in the fix.

Changed in gnome-control-center (Ubuntu):
status: New → Fix Released
Revision history for this message
Nathaniel Stanley (nathaniel-stanley) wrote :

Marking as "Fix Released" as there doesn't seem to be a better way to indicate what actually happened.

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