Printer ink levels are incorrect

Bug #2019886 reported by Alan Pope 🍺🐧🐱 🦄
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
New
High
Unassigned

Bug Description

I would like to see the printer ink levels of my printer.
If I visit the gnome settings printer panel, I see lots of cyan, and a small amount of magenta, and a small amount of yellow. An unknown about of black is shown, perhaps in between magenta and yellow, or perhaps the bar after the yellow. I don't know.

What's more concerning is the bars don't even line up with what the printer thinks the fill level is.

Attached two screenshots. One of gnome settings, and one of the web UI for the printer. The ink levels don't correlate at all.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: gnome-control-center 1:44.0-1ubuntu5
Uname: Linux 6.3.1-060301-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue May 16 17:31:08 2023
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-sutton-focal-amd64-20220803-89+sutton-focal-amd64+X02
InstallationDate: Installed on 2022-08-05 (284 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20220803-13:42
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to lunar on 2023-01-02 (133 days ago)

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :
Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :
Changed in gnome-control-center (Ubuntu):
importance: Undecided → High
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.