Blurry Ubuntu logo and name in about tab

Bug #1993573 reported by Marcos Alano
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
gnome-control-center
Fix Released
Unknown
gnome-control-center (Fedora)
Confirmed
Undecided
gnome-control-center (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

I have a 4K display running on 1440p and I noticed the Ubuntu's logo and name are not sharp in the about page (see attached picture)
---
ProblemType: Bug
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.10
InstallationDate: Installed on 2021-11-26 (326 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
NonfreeKernelModules: nvidia_modeset nvidia
Package: gnome-control-center 1:43.0-1ubuntu2
PackageArchitecture: amd64
Tags: third-party-packages kinetic
Uname: Linux 6.1.0-060100rc1-generic x86_64
UpgradeStatus: Upgraded to kinetic on 2022-06-14 (126 days ago)
UserGroups: adm cdrom dip docker kvm libvirt lpadmin lxd plugdev sambashare sudo vboxusers
_MarkForUpload: True
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2022-05-22T10:55:32.223191

Revision history for this message
In , duffy (duffy-redhat-bugs) wrote :

Created attachment 1867497
Blurry fedora logo in contrl center

Description of problem:
In fedora-release-identity-workstation-36-0.16.noarch
the Fedora logo in control center is pixelated and looks blurry.

It looks like this change caused it

https://src.fedoraproject.org/rpms/gnome-control-center/c/dcef09d2059c34054395970d8d7492c12c48a1b9?branch=rawhide

Can this change be reverted?

Version-Release number of selected component (if applicable):
gnome-control-center-42~rc-1.fc36.x86_64

How reproducible:
A+++

Steps to Reproduce:
1. Install latest Fedora Workstation 36 testing image
2. Go to Settings > About
3. Behold blurry Fedora logo

Actual results:
Blurry Fedora logo

Expected results:
Clean and sharp Fedora logo

Attaching screenshot

Additional info:

Revision history for this message
In , sgallagh (sgallagh-redhat-bugs) wrote :

It looks fine to me on gnome-control-center-42.0-4.fc36.x86_64

Can you try updating to the latest and check again? The other possibility is that it may be related to the resolution (hidpi?). I see that your image is 2553x1390, which is not a common desktop resolution.

Revision history for this message
In , blockerbugs (blockerbugs-redhat-bugs) wrote :

Proposed as a Freeze Exception for 36-final by Fedora user carlg using the blocker tracking app because:

 blurry Fedora logo in gnome-control-center (Settings) > About

Revision history for this message
In , geraldo.simiao.kutz (geraldo.simiao.kutz-redhat-bugs) wrote :

Created attachment 1877082
no blurry for me at RC1.4

Fedora-Workstation-Live-x86_64-36-1.4.iso seems good to me here

Revision history for this message
In , carlg (carlg-redhat-bugs) wrote :

Created attachment 1877084
resizing the settings window

Revision history for this message
In , sgallagh (sgallagh-redhat-bugs) wrote :

Okay, I see it now. If you expand the settings window vertically, the logo enlarges in physical size but not in image resolution.

Revision history for this message
In , geraldo.simiao.kutz (geraldo.simiao.kutz-redhat-bugs) wrote :

Created attachment 1877196
screencast from Fedora-Workstation-Live-x86_64-36-1.5.iso

tested now the last release candidate (1.5)
resolution is 1366x768
I don't see a problem here

Revision history for this message
In , mcatanza (mcatanza-redhat-bugs) wrote :

(In reply to Máirín Duffy from comment #0)
> It looks like this change caused it
>
> https://src.fedoraproject.org/rpms/gnome-control-center/c/
> dcef09d2059c34054395970d8d7492c12c48a1b9?branch=rawhide
>
> Can this change be reverted?

I requested that revert because I tested the change on F35 and found it caused gnome-control-center to display the logo at a huge size. It was obviously broken.

I didn't test F36 or rawhide, though. These are different because they use GTK 4 instead of GTK 3, with different underlying widgets to display the image. Perhaps it's totally fine. Just needs to be tested.

Revision history for this message
In , mcatanza (mcatanza-redhat-bugs) wrote :

(In reply to Stephen Gallagher from comment #1)
> It looks fine to me on gnome-control-center-42.0-4.fc36.x86_64
>
> Can you try updating to the latest and check again? The other possibility is
> that it may be related to the resolution (hidpi?). I see that your image is
> 2553x1390, which is not a common desktop resolution.

It's probably only blurry on hidpi, which is likely why I didn't notice.

Revision history for this message
In , dpadar (dpadar-redhat-bugs) wrote :

(In reply to Geraldo Simião from comment #6)
> I don't see a problem here

Please look at the attachment
(In reply to Carl G. from comment #4)
> Created attachment 1877084 [details]
> resizing the settings window

Revision history for this message
In , mcatanza (mcatanza-redhat-bugs) wrote :

Ah... I see.

Revision history for this message
In , mclasen (mclasen-redhat-bugs) wrote :

The one missing thing here - an upstream issue: https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/1815

Revision history for this message
In , geraldo.simiao.kutz (geraldo.simiao.kutz-redhat-bugs) wrote :

Then why it doesn't happen when I tested rc 1.5? https://bugzilla.redhat.com/attachment.cgi?id=1877196
Resolution related?

Revision history for this message
In , freeasinbeer11 (freeasinbeer11-redhat-bugs) wrote :

(In reply to Geraldo Simião from comment #12)
> Then why it doesn't happen when I tested rc 1.5?
> https://bugzilla.redhat.com/attachment.cgi?id=1877196
> Resolution related?

Yes, looks to me like you don't have enough vertical resolution to pull it down far enough to notice the transition.

Revision history for this message
In , jeffshee8969 (jeffshee8969-redhat-bugs) wrote :

Created attachment 1884416
Blurry logo even in 1080p display, dark theme as well

Revision history for this message
Marcos Alano (mhalano) wrote :
summary: - Low resolution log in about tab
+ Low resolution Ubuntu's logo and name in about tab
tags: added: apport-collected kinetic third-party-packages
description: updated
Revision history for this message
Marcos Alano (mhalano) wrote : Dependencies.txt

apport information

Revision history for this message
Marcos Alano (mhalano) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Marcos Alano (mhalano) wrote : ProcEnviron.txt

apport information

description: updated
Revision history for this message
Marcos Alano (mhalano) wrote : Re: Low resolution Ubuntu's logo and name in about tab

If the image is small, works fine, but image can't scale lossless. I think it has a PNG, but it should be an SVG.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

See also bug 1993625.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-control-center (Ubuntu):
status: New → Confirmed
Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
summary: - Low resolution Ubuntu's logo and name in about tab
+ Blurry Ubuntu logo and name in about tab
Changed in gnome-control-center (Ubuntu):
status: Confirmed → Triaged
Changed in gnome-control-center (Fedora):
importance: Unknown → Undecided
status: Unknown → Confirmed
Changed in gnome-control-center:
status: Unknown → New
Changed in gnome-control-center:
status: New → Fix Released
Revision history for this message
In , bachfreak15 (bachfreak15-redhat-bugs) wrote :

Any news on that issue? Just updated to F37 and this behaviour still exists.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Is that still an issue in the current version?

Changed in gnome-control-center (Ubuntu):
status: Triaged → Incomplete
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