Wacom Tablet Map Buttons blank on Wayland

[kaeru]

Ubuntu 21.04

gnome-control-center 1:3.38.5-1ubuntu1

Wacom device:

0x0357 PTH-660 [Intuos Pro (M)]

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Please also ensure that you include the release and flavour of Ubuntu that you are using.

Thank you!

[Sebastien Bacher (seb128)]

could you also do

$ apport-collect 1928161

to add the needed debug informations to the report?

[Luca Donetti (donetti-9)]

I find the same behavior shown in the screenshot.

Steps to reproduce the bug:
1. Connect my wacom tablet (by bluetooth).
2. Open "Settings"-"Wacom Tablet".
3. Select "Tablet".
4. Click on "Map Buttons..." button.

The behavior I expected.
Something that would allow me to configure the behavior of the buttons on the tablet

The behavior I encounter every time I repeat the previous steps.
A screen as in the attached screenshot appears, where is it not clear how I can configure anything. Clicking on the tablet button does not have any visible effect, pressing "Esc" does not allow to exit the screen. The only way I found to exit from this situation is to switch off the tablet: I could not find how to get out by pressing any key or clicking anywhere.

In this situation I cannot execute the suggested apport-collect command because I cannot do anything useful until I switch off the tablet. Would it still be useful if I execute it whwn the screen of the screenshot is not active?

My tablet is different from the one mentioned in the bug (Wacom Intuos BT S) but the behavior is the same. Should I open a new bug?

I can add that I find the same behavior under Wayland and under X, however the consequences of the bug are worse in Wayland because in X I can configure the buttons using a script based on xsetwacom.

Is there any additional information I can add to help debug the issue?

[Rodrigo Hernandez (kwizatz)]

What is the gjs version?

gjs --version

This was a bug pre 1.68.1, it was fixed for 1.68.1, but now I am seeing it again for 1.68.3. :/

https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3926

[kaeru (kaeru)]

On Ubuntu 21.04 with latest updates gjs version is currently 1.67.2.

On Thu, 19 Aug 2021 at 12:30, Rodrigo Hernandez <email address hidden>
wrote:

> What is the gjs version?
>
> gjs --version
>
> This was a bug pre 1.68.1, it was fixed for 1.68.1, but now I am seeing
> it again for 1.68.3. :/
>
> https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3926
>
>
> ** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/-/issues #3926
> https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3926
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1928161
>
> Title:
> Wacom Tablet Map Buttons blank on Wayland
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1928161/+subscriptions
>
>

[simon (p-info-1)]

this affects me as well.

tablet : Bus 003 Device 004: ID 056a:00b5 Wacom Co., Ltd PTZ-631W [Intuos3 (6x11)]

Linux desktop 5.11.0-41-generic #45-Ubuntu SMP Fri Nov 5 11:37:01 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

gjs 1.67.2

button configuration screen is basically the same as the one above. completely filling the screen and esc. does nothing. unplugging the wacom closes the screen.