google acount login not working, get stuck at loading screen

[Rajat bansal]

Every time I try to log in to my Google account in settings, after entering the details and clicking allow button settings get stuck and it did not even get closed.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.36.5-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-72.80-generic 5.4.101
Uname: Linux 5.4.0-72-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu May 6 10:18:59 2021
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-bionic-amd64-20180608-47+beaver-lancel+X97
InstallationDate: Installed on 2020-11-16 (170 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to focal on 2020-11-21 (166 days ago)

[Daniel van Vugt (vanvugt)]

Possibly related to bug 1892064.

[Sebastien Bacher (seb128)]

Thank you for your bug report, could start this n a command prompt

$ journalctl -f

then trigger the issue and copy any output printed?

[Rajat bansal (lazyghost)]

Here is the output of journalctl -f

-- Logs begin at Thu 2021-04-15 10:04:50 IST. --
May 16 10:52:15 lappy systemd[2974]: Starting Tracker metadata database store and lookup manager...
May 16 10:52:15 lappy dbus-daemon[2986]: [session uid=1002 pid=2986] Successfully activated service 'org.freedesktop.Tracker1'
May 16 10:52:15 lappy systemd[2974]: Started Tracker metadata database store and lookup manager.
May 16 10:52:18 lappy systemd[2974]: Started Application launched by gsd-media-keys.
May 16 10:52:18 lappy dbus-daemon[2986]: [session uid=1002 pid=2986] Activating via systemd: service name='org.gnome.Terminal' unit='gnome-terminal-server.service' requested by ':1.108' (uid=1002 pid=7548 comm="/usr/bin/gnome-terminal.real " label="unconfined")
May 16 10:52:18 lappy systemd[2974]: Starting GNOME Terminal Server...
May 16 10:52:18 lappy dbus-daemon[2986]: [session uid=1002 pid=2986] Successfully activated service 'org.gnome.Terminal'
May 16 10:52:18 lappy systemd[2974]: Started GNOME Terminal Server.
May 16 10:52:18 lappy systemd[2974]: Started VTE child process 7559 launched by gnome-terminal-server process 7551.
May 16 10:52:18 lappy systemd[2974]: gnome-launched-x-terminal-emulator-7545.scope: Succeeded.
May 16 10:52:46 lappy tracker-store[7538]: OK
May 16 10:52:46 lappy systemd[2974]: tracker-store.service: Succeeded.

[Sebastien Bacher (seb128)]

nothing interesting there, and is gnome-control-center printing any warning or error?

[Launchpad Janitor (janitor)]

[Expired for gnome-control-center (Ubuntu) because there has been no activity for 60 days.]