bluetooth remains off even the switch is on from settings

Bug #1899527 reported by Pankaj Choudhury
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
New
Undecided
Unassigned
gnome-control-center (Ubuntu)
New
Undecided
Unassigned

Bug Description

sometimes my bluetooth is just turned of and not able to turn it on even if I click the button in settings->bluetooth

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 12 23:45:43 2020
InterestingModules: bluetooth
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 007: ID 0bda:58ea Realtek Semiconductor Corp. EasyCamera
 Bus 001 Device 002: ID 3938:1031 MOSART Semi. 2.4G Wireless Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
     |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
     |__ Port 8: Dev 7, If 1, Class=Video, Driver=uvcvideo, 480M
     |__ Port 8: Dev 7, If 0, Class=Video, Driver=uvcvideo, 480M
MachineType: LENOVO 81DE
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic root=UUID=05f0328a-3146-4fe8-94ad-3fee253ebdaf ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/18/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: 8TCN58WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330-15IKB
dmi.modalias: dmi:bvnLENOVO:bvr8TCN58WW:bd06/18/2020:svnLENOVO:pn81DE:pvrLenovoideapad330-15IKB:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoideapad330-15IKB:
dmi.product.family: ideapad 330-15IKB
dmi.product.name: 81DE
dmi.product.sku: LENOVO_MT_81DE_BU_idea_FM_ideapad 330-15IKB
dmi.product.version: Lenovo ideapad 330-15IKB
dmi.sys.vendor: LENOVO
hciconfig:

syslog:
 Oct 12 23:38:39 pankaj-pc NetworkManager[860]: <info> [1602526119.6673] Loaded device plugin: NMBluezManager (/usr/lib/x86_64-linux-gnu/NetworkManager/1.22.10/libnm-device-plugin-bluetooth.so)
 Oct 12 23:38:51 pankaj-pc systemd[1]: Condition check resulted in Bluetooth service being skipped.
 Oct 12 23:39:28 pankaj-pc systemd[1]: Condition check resulted in Bluetooth service being skipped.
 Oct 12 23:42:00 pankaj-pc systemd[1]: Condition check resulted in Bluetooth service being skipped.

Revision history for this message
Pankaj Choudhury (pankajchoudhury) wrote :
affects: ubuntu → bluez (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1857787, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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