Activity log for bug #1876267

Date Who What changed Old value New value Message
2020-05-01 08:57:06 Mathias bug added bug
2020-05-01 08:57:06 Mathias attachment added soundsettings.webm https://bugs.launchpad.net/bugs/1876267/+attachment/5364314/+files/soundsettings.webm
2020-05-01 09:09:12 Daniel van Vugt tags focal
2020-05-01 09:09:57 Daniel van Vugt affects mutter (Ubuntu) pulseaudio (Ubuntu)
2020-05-01 09:09:57 Daniel van Vugt pulseaudio (Ubuntu): status New Incomplete
2020-05-01 09:10:24 Daniel van Vugt bug task added gnome-control-center (Ubuntu)
2020-05-01 09:10:29 Daniel van Vugt gnome-control-center (Ubuntu): status New Incomplete
2020-05-01 09:10:42 Daniel van Vugt bug added subscriber Daniel van Vugt
2020-05-01 09:11:26 Mathias description What happens: If an Asus STXII 7.1 sound card is installed and another output device is present, there is a strange behavior in the Gnome audio settings. After the first start of Ubuntu the Asus soundcard is not the default device. This can be selected in the Gnome settings. If a different speaker configuration is selected now. E.g. stereo instead of 5.1 or vice versa, the selection jumps from the Asus output device back to the original output device. The Asus sound card can then be selected again and the corresponding speaker configuration will fit now. If 5.1 is selected as the mode, there is a second problem. Moving the balance slider (left / right) moves the slider (front / back) slightly as well. For better illustration I made a screen video. (see attachment) This is probably a general bug in Gnome - it has been occurring since Ubuntu 18.x and affects all distros that use Gnome since then. Unfortunately I was not able to make a report in Gnome, because the registration on the Gnome site does not work anymore... Maybe you have a good contact to the Gnome team? Ubuntu 20.04 LTS (Release 20.04) Package: gnome-control-center (1:3.36.1-1ubuntu5) Expected behavior: It should be possible to select the sound card and the setting should be retained even if the speaker configuration is changed. Furthermore, the balance sliders should not influence each other. BR, Mathias What happens: If an Asus STXII 7.1 sound card is installed and another output device is present, there is a strange behavior in the Gnome audio settings. After the first start of Ubuntu the Asus soundcard is not the default device. This can be selected in the Gnome settings. If a different speaker configuration is selected now. E.g. stereo instead of 5.1 or vice versa, the selection jumps from the Asus output device back to the original output device. The Asus sound card can then be selected again and the corresponding speaker configuration will fit now. If 5.1 is selected as the mode, there is a second problem. Moving the balance slider (left / right) moves the slider (front / back) slightly as well. The slider for lfe is grayed out, even when I enable the lfe remixing in /etc/pulse/daemon.conf In the speaker test, all 5.1 channels work fine, including the lfe. For better illustration I made a screen video. (see attachment) This is probably a general bug in Gnome - it has been occurring since Ubuntu 18.x and affects all distros that use Gnome since then. Unfortunately I was not able to make a report in Gnome, because the registration on the Gnome site does not work anymore... Maybe you have a good contact to the Gnome team? Ubuntu 20.04 LTS (Release 20.04) Package: gnome-control-center (1:3.36.1-1ubuntu5) Expected behavior: It should be possible to select the sound card and the setting should be retained even if the speaker configuration is changed. Furthermore, the balance sliders should not influence each other. Lfe slider should work. BR, Mathias
2020-05-01 09:15:22 Mathias description What happens: If an Asus STXII 7.1 sound card is installed and another output device is present, there is a strange behavior in the Gnome audio settings. After the first start of Ubuntu the Asus soundcard is not the default device. This can be selected in the Gnome settings. If a different speaker configuration is selected now. E.g. stereo instead of 5.1 or vice versa, the selection jumps from the Asus output device back to the original output device. The Asus sound card can then be selected again and the corresponding speaker configuration will fit now. If 5.1 is selected as the mode, there is a second problem. Moving the balance slider (left / right) moves the slider (front / back) slightly as well. The slider for lfe is grayed out, even when I enable the lfe remixing in /etc/pulse/daemon.conf In the speaker test, all 5.1 channels work fine, including the lfe. For better illustration I made a screen video. (see attachment) This is probably a general bug in Gnome - it has been occurring since Ubuntu 18.x and affects all distros that use Gnome since then. Unfortunately I was not able to make a report in Gnome, because the registration on the Gnome site does not work anymore... Maybe you have a good contact to the Gnome team? Ubuntu 20.04 LTS (Release 20.04) Package: gnome-control-center (1:3.36.1-1ubuntu5) Expected behavior: It should be possible to select the sound card and the setting should be retained even if the speaker configuration is changed. Furthermore, the balance sliders should not influence each other. Lfe slider should work. BR, Mathias What happens: If an Asus STXII 7.1 sound card is installed and another output device is present, there is a strange behavior in the Gnome audio settings. After the first start of Ubuntu the Asus soundcard is not the default device. This can be selected in the Gnome settings. If a different speaker configuration is selected now. E.g. stereo instead of 5.1 or vice versa, the selection jumps from the Asus output device back to the original output device. The Asus sound card can then be selected again and the corresponding speaker configuration will fit now. If 5.1 is selected as the mode, there is a second problem. Moving the balance slider (left / right) moves the slider (front / back) slightly as well. The slider for lfe is grayed out, even when I enable the lfe remixing in /etc/pulse/daemon.conf In the speaker test, all 5.1 channels work fine, including the lfe. For better illustration I made a screen video. (see attachment) This is probably a general bug in Gnome - it has been occurring since Ubuntu 18.x and affects all distros that use Gnome since then. Unfortunately I was not able to make a report in Gnome, because the registration on the Gnome site does not work anymore... Maybe you have a good contact to the Gnome team? Ubuntu 20.04 LTS (Release 20.04) Package: gnome-control-center (1:3.36.1-1ubuntu5) Expected behavior: It should be possible to select the sound card and the setting should be retained even if the speaker configuration is changed. Furthermore, the balance sliders should not influence each other. Lfe slider should work. (And in a perfect world this would also activate lfe remixing and gives the user a cross over frequency option, but this is just an idea :) BR, Mathias
2020-05-01 09:18:20 Mathias tags focal apport-collected focal
2020-05-01 09:18:21 Mathias description What happens: If an Asus STXII 7.1 sound card is installed and another output device is present, there is a strange behavior in the Gnome audio settings. After the first start of Ubuntu the Asus soundcard is not the default device. This can be selected in the Gnome settings. If a different speaker configuration is selected now. E.g. stereo instead of 5.1 or vice versa, the selection jumps from the Asus output device back to the original output device. The Asus sound card can then be selected again and the corresponding speaker configuration will fit now. If 5.1 is selected as the mode, there is a second problem. Moving the balance slider (left / right) moves the slider (front / back) slightly as well. The slider for lfe is grayed out, even when I enable the lfe remixing in /etc/pulse/daemon.conf In the speaker test, all 5.1 channels work fine, including the lfe. For better illustration I made a screen video. (see attachment) This is probably a general bug in Gnome - it has been occurring since Ubuntu 18.x and affects all distros that use Gnome since then. Unfortunately I was not able to make a report in Gnome, because the registration on the Gnome site does not work anymore... Maybe you have a good contact to the Gnome team? Ubuntu 20.04 LTS (Release 20.04) Package: gnome-control-center (1:3.36.1-1ubuntu5) Expected behavior: It should be possible to select the sound card and the setting should be retained even if the speaker configuration is changed. Furthermore, the balance sliders should not influence each other. Lfe slider should work. (And in a perfect world this would also activate lfe remixing and gives the user a cross over frequency option, but this is just an idea :) BR, Mathias What happens: If an Asus STXII 7.1 sound card is installed and another output device is present, there is a strange behavior in the Gnome audio settings. After the first start of Ubuntu the Asus soundcard is not the default device. This can be selected in the Gnome settings. If a different speaker configuration is selected now. E.g. stereo instead of 5.1 or vice versa, the selection jumps from the Asus output device back to the original output device. The Asus sound card can then be selected again and the corresponding speaker configuration will fit now. If 5.1 is selected as the mode, there is a second problem. Moving the balance slider (left / right) moves the slider (front / back) slightly as well. The slider for lfe is grayed out, even when I enable the lfe remixing in /etc/pulse/daemon.conf In the speaker test, all 5.1 channels work fine, including the lfe. For better illustration I made a screen video. (see attachment) This is probably a general bug in Gnome - it has been occurring since Ubuntu 18.x and affects all distros that use Gnome since then. Unfortunately I was not able to make a report in Gnome, because the registration on the Gnome site does not work anymore... Maybe you have a good contact to the Gnome team? Ubuntu 20.04 LTS (Release 20.04) Package: gnome-control-center (1:3.36.1-1ubuntu5) Expected behavior: It should be possible to select the sound card and the setting should be retained even if the speaker configuration is changed. Furthermore, the balance sliders should not influence each other. Lfe slider should work. (And in a perfect world this would also activate lfe remixing and gives the user a cross over frequency option, but this is just an idea :) BR, Mathias --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-23 (7 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) NonfreeKernelModules: nvidia_modeset nvidia Package: pulseaudio PackageArchitecture: amd64 ProcEnviron: LANGUAGE=de_AT:de TERM=xterm-256color PATH=(custom, no user) LANG=de_AT.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Tags: focal Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True
2020-05-01 09:18:21 Mathias attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1876267/+attachment/5364323/+files/Dependencies.txt
2020-05-01 09:18:22 Mathias attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1876267/+attachment/5364324/+files/ProcCpuinfoMinimal.txt
2020-07-01 04:17:20 Launchpad Janitor gnome-control-center (Ubuntu): status Incomplete Expired
2020-07-01 04:17:22 Launchpad Janitor pulseaudio (Ubuntu): status Incomplete Expired
2020-07-01 05:06:06 Daniel van Vugt gnome-control-center (Ubuntu): status Expired New
2020-07-01 05:06:11 Daniel van Vugt pulseaudio (Ubuntu): status Expired New
2020-07-01 06:23:33 Sebastien Bacher bug added subscriber Hui Wang
2020-07-02 09:13:39 Sebastien Bacher summary Audio settings strange behaviour with ASUS STXII sound card Changing sound left/right balance impacts on front/back
2020-07-02 09:13:45 Sebastien Bacher gnome-control-center (Ubuntu): importance Undecided Low
2020-07-02 09:13:49 Sebastien Bacher pulseaudio (Ubuntu): importance Undecided Low
2020-07-02 14:42:15 Mathias bug watch added https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/1045
2020-07-02 14:51:19 Sebastien Bacher pulseaudio (Ubuntu): status New Triaged
2021-04-09 02:47:18 Daniel van Vugt bug task added gnome-control-center
2021-04-09 02:47:26 Daniel van Vugt gnome-control-center (Ubuntu): status New Triaged
2022-10-29 07:43:36 Bug Watch Updater gnome-control-center: status Unknown New