Fingerprint swipe to login doesn't work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-control-center (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
After enrolling my right index fingerprint to ElanTech Fingerprint Sensor, I am unable to login via fingerprint swipe. I am able to see the (very faint) option to swipe my finger under the password entry field, but when I swipe, nothing happens. I've tried swiping both directions, just touching the sensor like I was able to in Windows (I used to dual boot) and holding my finger down for a few seconds. There's no indication of whether the sensor read anything and it just didn't process, or if it's just not getting any info.
I'm including the apt-cache policy for control center and for the gnome shell, jic it's not a problem with the control center.
jen@jenius:~$ lsb_release -rd
Description: Ubuntu 19.10
Release: 19.10
jen@jenius:~$ apt-cache policy gnome-control-
gnome-control-
Installed: 1:3.34.1-1ubuntu2
Candidate: 1:3.34.1-1ubuntu2
Version table:
*** 1:3.34.1-1ubuntu2 500
500 http://
100 /var/lib/
jen@jenius:~$ apt-cache policy gnome-shell
gnome-shell:
Installed: 3.34.3-
Candidate: 3.34.3-
Version table:
*** 3.34.3-
500 http://
100 /var/lib/
3.
500 http://
3.
500 http://
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-control-
ProcVersionSign
Uname: Linux 5.3.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 27 11:46:54 2020
ExecutablePath: /usr/bin/
InstallationDate: Installed on 2020-01-18 (39 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_
SourcePackage: gnome-control-
UpgradeStatus: Upgraded to eoan on 2020-02-21 (6 days ago)