printer is no longer visable

Bug #1823354 reported by Michael Hendrick on 2019-04-05
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Low
Unassigned

Bug Description

This is what system sais when I click on Printers in system settings for Ubuntu
Sorry! The system printing service doesnt seem to be available

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: xorg 1:7.7+19ubuntu8
ProcVersionSignature: Ubuntu 4.18.0-17.18-generic 4.18.20
Uname: Linux 4.18.0-17-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.2
Architecture: amd64
CompositorRunning: None
Date: Fri Apr 5 10:33:13 2019
DistUpgraded: Fresh install
DistroCodename: cosmic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/570/570X/580/580X] [1002:67df] (rev c7) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Ellesmere [Radeon RX 470/480/570/570X/580/580X] [1043:0501]
InstallationDate: Installed on 2019-03-12 (23 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: Gigabyte Technology Co., Ltd. EP45-UD3L
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-17-generic root=UUID=3e6b4fed-11bf-458e-bda1-131b0681e85c ro quiet splash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/27/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F9
dmi.board.name: EP45-UD3L
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF9:bd01/27/2010:svnGigabyteTechnologyCo.,Ltd.:pnEP45-UD3L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP45-UD3L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: EP45-UD3L
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.95-1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.10.2
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.10.2
version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3

Michael Hendrick (agimik2) wrote :
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Could you make a screenshot showing the issue? What printer do you use and how is it connected to the system?

affects: xorg (Ubuntu) → gnome-control-center (Ubuntu)
Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for gnome-control-center (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-control-center (Ubuntu):
status: Incomplete → Expired
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