System settings window does not display on screen after moving the dockbar to Bottom

Bug #1799935 reported by Sivakumar Ganesamurthy
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Incomplete
Low
Unassigned
gnome-shell (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

Hi,

I opened the settings window fromt the top left corner.

I changed the dockbar position from left to bottom. After changing the dockbar to the bottom, the setttings panel does not show up on the screen.

While it shows up on the dockbar, Clicking on it shows the settings window that is open. But, the settings window does not show on the screen.

Let me know how this can be fixed.

All logs are collected using Alt+F2

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 25 17:04:20 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo 3rd Gen Core processor Graphics Controller [17aa:3977]
 NVIDIA Corporation GF108M [GeForce GT 630M] [10de:0de9] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Lenovo GF108M [GeForce GT 620M/630M/635M/640M LE] [17aa:3902]
InstallationDate: Installed on 2018-10-07 (18 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: LENOVO IdeaPad Z580
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/11/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 5FCN34WW
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Lenovo
dmi.board.vendor: LENOVO
dmi.board.version: Lenovo Z580
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnLENOVO:bvr5FCN34WW:bd06/11/2012:svnLENOVO:pnIdeaPadZ580:pvrLenovoZ580:rvnLENOVO:rnLenovo:rvrLenovoZ580:cvnIntelCorporation:ct9:cvr0.1:
dmi.product.family: IDEAPAD Z580
dmi.product.name: IdeaPad Z580
dmi.product.version: Lenovo Z580
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Revision history for this message
Sivakumar Ganesamurthy (sgkumar) wrote :
affects: xorg (Ubuntu) → gnome-shell (Ubuntu)
Revision history for this message
Sivakumar Ganesamurthy (sgkumar) wrote :

The same problem happens for the software updater as well. After moving the dockbar to the bottom the software updater window does not show up. But, it is shown in the dockbar

I am unable to use the settings window to change the dockbar back to the "Left". This is really frustrating. Is there a workaround.....

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Does it happen every time? The description is not really clear to me, is the problem that after setting the dock to be placed at the bottom of your screen all your open windows become invisible?
Do you use one or multiple monitors?
Could you add your journalctl from around the time of the issue?

Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
importance: Undecided → Low
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