gnome-control-center occasionally fails to launch after multiple tries

Bug #1787863 reported by Luke B.
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Expired
Low
Unassigned

Bug Description

Release: Ubuntu 18.04.1 LTS
Package Version: 1:3.28.2-0ubuntu0.18.04.1
Expected Behavior: Program should always launch upon request.
Problematic Behavior: Attempting to launch this program causes the shell to display the loading indicator for an unusual amount of time, only to never display the program.

Description: Upon launching this program through a terminal emulator, it never opens and never displays any output. Passing the verbose (-v) option with the program has the same result. When I launch it through the GUI, the shell displays the spinning circle (loading indicator) for an absurd amount of time. The program still does not open. This is a fresh install, so I restarted my computer. When launched again, the program opened and operated normally. However, upon closing the program and opening it again, it does not open up. Task management tools only show the process for a brief 3-5 seconds after requesting it to open and then it disappears. To my knowledge, this bug does not affect any other programs.

Workaround:
Entering the command
 killall gnome-control-center
allows it to open again upon next launches.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-32.35-generic 4.15.18
Uname: Linux 4.15.0-32-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: communitheme:ubuntu:GNOME
Date: Sun Aug 19 18:17:37 2018
InstallationDate: Installed on 2018-08-19 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Luke B. (duke7553) wrote :
Revision history for this message
Luke B. (duke7553) wrote :

Research leads me to believe this should be an upstream bug.

Revision history for this message
Sebastien Bacher (seb128) wrote :

What error do you get when it fails if you try to start if from a comand line? Could you add your journalctl from around the time of the issue? Would be nice to report it upstream

Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-control-center (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-control-center (Ubuntu):
status: Incomplete → Expired
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