Ubuntu
gnome-control-center package

No defualt sound. Test speakers not working.

Bug #1774904 reported by Michael on 2018-06-04

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	gnome-control-center (Ubuntu)	Incomplete	Low	Unassigned
	pulseaudio (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Default sound is silent, choosing another sound (ie. Sonar) plays the sound until the control panel is closed. Test speakers does not produce any sounds. Sounds and music work in FF and Rhythm Box.

Description: Ubuntu 18.04 LTS
Release: 18.04

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: michael 1766 F.... pulseaudio
CurrentDesktop: Budgie:GNOME
Date: Sun Jun 3 21:10:36 2018
InstallationDate: Installed on 2018-03-26 (69 days ago)
InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180307.1)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/04/2009
dmi.bios.vendor: Intel Corp.
dmi.bios.version: CO96510J.86A.6100.2009.1004.2331
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DQ965GF
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD41676-402
dmi.chassis.type: 3
dmi.chassis.vendor: IN WIN
dmi.chassis.version: IW-Z583
dmi.modalias: dmi:bvnIntelCorp.:bvrCO96510J.86A.6100.2009.1004.2331:bd10/04/2009:svnPrimeSystems:pnCF2007-965:pvr:rvnIntelCorporation:rnDQ965GF:rvrAAD41676-402:cvnINWIN:ct3:cvrIW-Z583:
dmi.product.name: CF2007-965
dmi.sys.vendor: Prime Systems

Tags:

Revision history for this message

Michael (laughingman01) wrote on 2018-06-04:

AlsaInfo.txt Edit (27.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (58.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (827 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (112 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (19.1 KiB, text/plain; charset="utf-8")

Revision history for this message

Sebastien Bacher (seb128) wrote on 2018-12-12:

Thank you for your bug report. Is that specific to your user/could you try with a test user? Could you also start gnome-control-center from a command line and see if any warning is displayed, and see if there is a slider for the sound effect in the applications tab when you play the test sound, maybe it's low/muted?

Changed in gnome-control-center (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2019-02-27:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status:	New → Confirmed

Revision history for this message

Jean-Pierre van Riel (jpvr) wrote on 2019-02-27:

Hi, in my case, I think it was simply a missing package dependency. Installing the libcanberra-pulse package fixed it for me.

gnome-control should probably add libcanberra-pulse to a proper dependency rather than just recommends since it's likely common that people would want to test speakers and the test silently failing (e.g. control-centre doesn't even warn its missing the libs it needs) makes a user (me for example) get lost (i.e. inspecting ALSA, etc) when the silent test failure misleads.

Also noted at the end of: https://bugs.launchpad.net/ubuntu/+source/gnome-media/+bug/736349