gnome-control-center printers fails to add wireless printer

Bug #1623150 reported by Rob Peters
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Fix Released
High
Unassigned

Bug Description

ubuntu-gnome 16.10. When executing command gnome-control-center printers, the GUI opens. However, after the wifi printer is identified, the message "Failed to add printer" is displayed. Installing gnome-control-center on ubuntu 16.10 also fails for the same reason.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: gnome-control-center 1:3.20.1-2ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-9136.55-generic 4.4.16
Uname: Linux 4.4.0-9136-generic x86_64
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
CurrentDesktop: GNOME
Date: Tue Sep 13 12:18:51 2016
InstallationDate: Installed on 2016-09-13 (0 days ago)
InstallationMedia: Ubuntu-GNOME 16.10 "Yakkety Yak" - Alpha amd64 (20160912)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Rob Peters (makitso) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-control-center (Ubuntu):
status: New → Confirmed
Revision history for this message
Jeremy Bícha (jbicha) wrote :

Can you check if installing system-config-printer-gnome fixes this issue for you?

It was dropped as a dependency by Debian because it was believed that it wasn't needed.

Revision history for this message
Rob Peters (makitso) wrote : Re: [Bug 1623150] Re: gnome-control-center printers fails to add wireless printer

On 10/05/2016 09:23 AM, Jeremy Bicha wrote:
> Can you check if installing system-config-printer-gnome fixes this issue
> for you?
>
> It was dropped as a dependency by Debian because it was believed that it
> wasn't needed.
>
Yes, it fixed the problem. Interesting that Ubuntu 16.10 and xubuntu
16.10 had it installed and ubuntu-gnome 16.10 did not.

Revision history for this message
Jeremy Bícha (jbicha) wrote :

Thank you for reporting this bug and helping to make Ubuntu better.

A fix for this bug will be released shortly for Ubuntu GNOME 16.10.

Changed in gnome-control-center (Ubuntu):
status: Confirmed → Fix Committed
importance: Undecided → High
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package gnome-control-center - 1:3.20.1-2ubuntu3

---------------
gnome-control-center (1:3.20.1-2ubuntu3) yakkety; urgency=medium

  * Add 08_lowercase_user_names.patch:
    - Copy patch from unity-control-center to disallow upper-case
      letters in user names for compliance with adduser (LP: #1600638)
  * Depend on system-config-printer-gnome instead of -common.
    Ubuntu's s-c-p packaging differs and we need scp-dbus-service.py
    (LP: #1623150)

 -- Jeremy Bicha <email address hidden> Wed, 05 Oct 2016 14:35:22 -0400

Changed in gnome-control-center (Ubuntu):
status: Fix Committed → Fix Released
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