Activity log for bug #1248303

Date Who What changed Old value New value Message
2013-11-05 20:17:47 Jussi Lind bug added bug
2013-11-05 20:18:26 Jussi Lind attachment added Screenshot of the problem https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1248303/+attachment/3900888/+files/Screenshot%20from%202013-11-05%2022%3A08%3A29.png
2013-11-05 21:12:13 Sebastien Bacher gnome-control-center (Ubuntu): importance Undecided Low
2013-11-05 21:12:13 Sebastien Bacher gnome-control-center (Ubuntu): assignee Till Kamppeter (till-kamppeter)
2013-11-08 12:11:46 Till Kamppeter gnome-control-center (Ubuntu): status New Incomplete
2013-11-08 19:38:03 Till Kamppeter bug task added system-config-printer (Ubuntu)
2013-11-21 19:05:54 Laura Prowicz bug added subscriber Laura Prowicz
2013-11-26 17:26:35 Launchpad Janitor system-config-printer (Ubuntu): status New Confirmed
2013-11-26 21:58:46 Joern Berrisch attachment added Screenshot https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1248303/+attachment/3917775/+files/Screenshot%20from%202013-11-26%2022%3A52%3A02.png
2013-11-27 11:55:22 André Costa bug added subscriber André Costa
2014-01-03 17:46:46 Jussi Lind summary Regression: cannot install driver for Canon MP160 Regression: installing gutenprint printer driver fails
2014-01-03 20:24:01 Till Kamppeter system-config-printer (Ubuntu): status Confirmed Incomplete
2014-01-04 13:10:54 Jussi Lind attachment added Log from system-config-printer --debug when interrupted with CTRL-C https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1248303/+attachment/3940381/+files/log.txt
2014-01-04 19:08:01 Till Kamppeter gnome-control-center (Ubuntu): status Incomplete Invalid
2014-01-04 19:08:04 Till Kamppeter system-config-printer (Ubuntu): assignee Till Kamppeter (till-kamppeter)
2014-01-04 19:08:09 Till Kamppeter system-config-printer (Ubuntu): importance Undecided Low
2014-01-04 19:22:13 Till Kamppeter bug task added gutenprint (Ubuntu)
2014-01-04 19:22:22 Till Kamppeter gutenprint (Ubuntu): assignee Till Kamppeter (till-kamppeter)
2014-01-04 19:22:25 Till Kamppeter gutenprint (Ubuntu): importance Undecided Low
2014-01-04 19:22:31 Till Kamppeter gutenprint (Ubuntu): status New Confirmed
2014-01-04 19:22:41 Till Kamppeter system-config-printer (Ubuntu): status Incomplete Confirmed
2014-01-04 19:22:50 Till Kamppeter system-config-printer (Ubuntu): status Confirmed Triaged
2014-01-04 19:53:37 Till Kamppeter system-config-printer (Ubuntu): status Triaged Fix Committed
2014-01-04 20:10:12 Launchpad Janitor branch linked lp:ubuntu/trusty-proposed/system-config-printer
2014-01-04 20:20:22 Launchpad Janitor system-config-printer (Ubuntu): status Fix Committed Fix Released
2014-01-05 10:36:55 Till Kamppeter gutenprint (Ubuntu): status Confirmed Fix Committed
2014-01-07 16:52:54 Launchpad Janitor gutenprint (Ubuntu): status Fix Committed Fix Released
2014-01-07 17:07:01 Launchpad Janitor branch linked lp:ubuntu/gutenprint
2014-01-10 12:57:38 Till Kamppeter description Installing driver for Canon MP160 has worked perfectly from 12.04 to 13.04, but not anymore in 13.10. The USB printer get detected correctly, but when installing the driver via "New Printer" dialog, only gutenprint can be selected and the "Installing driver gutenprint" dialog just gets stuck and nothing happens. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: gnome-control-center 1:3.6.3-0ubuntu44 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 Date: Tue Nov 5 22:10:02 2013 InstallationDate: Installed on 2013-10-20 (16 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MarkForUpload: True SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_gnome-control-center: activity-log-manager 0.9.7-0ubuntu4 deja-dup 27.3.1-0ubuntu1 gnome-control-center-datetime 13.10.0+13.10.20131016.2-0ubuntu1 gnome-control-center-signon 0.1.7~+13.10.20130724.1-0ubuntu1 gnome-control-center-unity 1.3+13.10.20131004-0ubuntu1 Installing driver for Canon MP160 has worked perfectly from 12.04 to 13.04, but not anymore in 13.10. The USB printer get detected correctly, but when installing the driver via "New Printer" dialog, only gutenprint can be selected and the "Installing driver gutenprint" dialog just gets stuck and nothing happens. [IMPACT] High, as if locally unsupported printers cause a driver download from OpenPrinting the download ends in an infinite loop and cannot be cancelled due to a crashed user interaction thread, blocking system-config-printer completely not allowing a manual setup of the printer. [TESTCASE] In a terminal window run the commands cd /usr/share/system-config-printer/ python newprinter.py --setup-printer=file:/tmp/printout --devid='MFG:Canon;MDL:MP160;' Accept to download the offered Gutenprint driver and enter your password when you get asked for it. The download and installation of the Gutenprint package from OpenPrinting will take place and right after that, before closing the progress pop-up, system-config-printer will freeze. In the terminal output of above commands you can see a crash of one thread: ---------- Traceback (most recent call last): File "/usr/share/system-config-printer/newprinter.py", line 3676, in on_tvNPDownloadableDrivers_cursor_changed iter = model.get_iter (path) File "/usr/lib/python2.7/dist-packages/gi/overrides/Gtk.py", line 810, in get_iter path = self._coerce_path(path) File "/usr/lib/python2.7/dist-packages/gi/overrides/Gtk.py", line 785, in _coerce_path return TreePath(path) File "/usr/lib/python2.7/dist-packages/gi/overrides/Gtk.py", line 1135, in __new__ path = ":".join(str(val) for val in path) TypeError: 'NoneType' object is not iterable ---------- Due to this task you cannot get out of the printer setup wizard by clicking "Cancel". With the proposed system-config-printer package neither the crash nor the freeze will happen and both setting up the printer with the package from OpenPrinting and canceling the OpenPrinting download and after that setting up the printer manually will work. [Regression Potential] None, as the patch is trivial ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: gnome-control-center 1:3.6.3-0ubuntu44 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 Date: Tue Nov 5 22:10:02 2013 InstallationDate: Installed on 2013-10-20 (16 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MarkForUpload: True SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_gnome-control-center:  activity-log-manager 0.9.7-0ubuntu4  deja-dup 27.3.1-0ubuntu1  gnome-control-center-datetime 13.10.0+13.10.20131016.2-0ubuntu1  gnome-control-center-signon 0.1.7~+13.10.20130724.1-0ubuntu1  gnome-control-center-unity 1.3+13.10.20131004-0ubuntu1
2014-01-10 13:05:09 Till Kamppeter attachment added system-config-printer_1.4.2+20130920-0ubuntu1.1_1.4.2+20130920-0ubuntu1.2.debdiff https://bugs.launchpad.net/ubuntu/+source/gutenprint/+bug/1248303/+attachment/3945352/+files/system-config-printer_1.4.2%2B20130920-0ubuntu1.1_1.4.2%2B20130920-0ubuntu1.2.debdiff
2014-01-10 13:05:25 Till Kamppeter nominated for series Ubuntu Saucy
2014-01-10 13:05:25 Till Kamppeter bug task added gutenprint (Ubuntu Saucy)
2014-01-10 13:05:25 Till Kamppeter bug task added system-config-printer (Ubuntu Saucy)
2014-01-10 13:05:25 Till Kamppeter bug task added gnome-control-center (Ubuntu Saucy)
2014-01-10 13:05:34 Till Kamppeter gnome-control-center (Ubuntu Saucy): status New Invalid
2014-01-10 13:05:48 Till Kamppeter system-config-printer (Ubuntu Saucy): status New Fix Committed
2014-01-10 13:05:57 Till Kamppeter system-config-printer (Ubuntu Saucy): importance Undecided High
2014-01-10 13:06:00 Till Kamppeter gutenprint (Ubuntu Saucy): importance Undecided Low
2014-01-10 13:06:03 Till Kamppeter system-config-printer (Ubuntu): importance Low High
2014-01-10 13:06:09 Till Kamppeter system-config-printer (Ubuntu Saucy): assignee Till Kamppeter (till-kamppeter)
2014-01-10 13:06:13 Till Kamppeter system-config-printer (Ubuntu Saucy): milestone saucy-updates
2014-01-10 13:06:17 Till Kamppeter gutenprint (Ubuntu Saucy): milestone saucy-updates
2014-01-10 13:06:20 Till Kamppeter gutenprint (Ubuntu Saucy): assignee Till Kamppeter (till-kamppeter)
2014-01-10 13:06:31 Till Kamppeter gutenprint (Ubuntu Saucy): status New Triaged
2014-01-10 13:06:56 Till Kamppeter bug added subscriber Ubuntu Stable Release Updates Team
2014-01-11 21:55:02 Francesco Tarantini bug added subscriber Francesco Tarantini
2014-01-17 01:59:52 Brian Murray bug added subscriber SRU Verification
2014-01-17 02:00:01 Brian Murray tags amd64 apport-bug saucy amd64 apport-bug saucy verification-needed
2014-01-17 02:15:27 Launchpad Janitor branch linked lp:ubuntu/saucy-proposed/system-config-printer
2014-01-18 12:37:29 Jussi Lind tags amd64 apport-bug saucy verification-needed amd64 apport-bug saucy verification-done
2014-01-24 09:13:32 Launchpad Janitor system-config-printer (Ubuntu Saucy): status Fix Committed Fix Released
2014-01-24 09:13:39 Colin Watson removed subscriber Ubuntu Stable Release Updates Team
2014-02-19 11:35:50 Launchpad Janitor branch linked lp:ubuntu/trusty-proposed/gutenprint
2014-05-04 10:21:21 Launchpad Janitor branch linked lp:debian/experimental/gutenprint
2014-05-17 04:27:47 Launchpad Janitor branch linked lp:debian/gutenprint
2014-12-05 06:53:14 Rolf Leggewie gutenprint (Ubuntu Saucy): status Triaged Won't Fix