2013-11-05 20:17:47 |
Jussi Lind |
bug |
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added bug |
2013-11-05 20:18:26 |
Jussi Lind |
attachment added |
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Screenshot of the problem https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1248303/+attachment/3900888/+files/Screenshot%20from%202013-11-05%2022%3A08%3A29.png |
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2013-11-05 21:12:13 |
Sebastien Bacher |
gnome-control-center (Ubuntu): importance |
Undecided |
Low |
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2013-11-05 21:12:13 |
Sebastien Bacher |
gnome-control-center (Ubuntu): assignee |
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Till Kamppeter (till-kamppeter) |
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2013-11-08 12:11:46 |
Till Kamppeter |
gnome-control-center (Ubuntu): status |
New |
Incomplete |
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2013-11-08 19:38:03 |
Till Kamppeter |
bug task added |
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system-config-printer (Ubuntu) |
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2013-11-21 19:05:54 |
Laura Prowicz |
bug |
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added subscriber Laura Prowicz |
2013-11-26 17:26:35 |
Launchpad Janitor |
system-config-printer (Ubuntu): status |
New |
Confirmed |
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2013-11-26 21:58:46 |
Joern Berrisch |
attachment added |
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Screenshot https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1248303/+attachment/3917775/+files/Screenshot%20from%202013-11-26%2022%3A52%3A02.png |
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2013-11-27 11:55:22 |
André Costa |
bug |
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added subscriber André Costa |
2014-01-03 17:46:46 |
Jussi Lind |
summary |
Regression: cannot install driver for Canon MP160 |
Regression: installing gutenprint printer driver fails |
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2014-01-03 20:24:01 |
Till Kamppeter |
system-config-printer (Ubuntu): status |
Confirmed |
Incomplete |
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2014-01-04 13:10:54 |
Jussi Lind |
attachment added |
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Log from system-config-printer --debug when interrupted with CTRL-C https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1248303/+attachment/3940381/+files/log.txt |
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2014-01-04 19:08:01 |
Till Kamppeter |
gnome-control-center (Ubuntu): status |
Incomplete |
Invalid |
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2014-01-04 19:08:04 |
Till Kamppeter |
system-config-printer (Ubuntu): assignee |
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Till Kamppeter (till-kamppeter) |
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2014-01-04 19:08:09 |
Till Kamppeter |
system-config-printer (Ubuntu): importance |
Undecided |
Low |
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2014-01-04 19:22:13 |
Till Kamppeter |
bug task added |
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gutenprint (Ubuntu) |
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2014-01-04 19:22:22 |
Till Kamppeter |
gutenprint (Ubuntu): assignee |
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Till Kamppeter (till-kamppeter) |
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2014-01-04 19:22:25 |
Till Kamppeter |
gutenprint (Ubuntu): importance |
Undecided |
Low |
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2014-01-04 19:22:31 |
Till Kamppeter |
gutenprint (Ubuntu): status |
New |
Confirmed |
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2014-01-04 19:22:41 |
Till Kamppeter |
system-config-printer (Ubuntu): status |
Incomplete |
Confirmed |
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2014-01-04 19:22:50 |
Till Kamppeter |
system-config-printer (Ubuntu): status |
Confirmed |
Triaged |
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2014-01-04 19:53:37 |
Till Kamppeter |
system-config-printer (Ubuntu): status |
Triaged |
Fix Committed |
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2014-01-04 20:10:12 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/trusty-proposed/system-config-printer |
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2014-01-04 20:20:22 |
Launchpad Janitor |
system-config-printer (Ubuntu): status |
Fix Committed |
Fix Released |
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2014-01-05 10:36:55 |
Till Kamppeter |
gutenprint (Ubuntu): status |
Confirmed |
Fix Committed |
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2014-01-07 16:52:54 |
Launchpad Janitor |
gutenprint (Ubuntu): status |
Fix Committed |
Fix Released |
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2014-01-07 17:07:01 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/gutenprint |
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2014-01-10 12:57:38 |
Till Kamppeter |
description |
Installing driver for Canon MP160 has worked perfectly from 12.04 to 13.04, but not anymore in 13.10. The USB printer get detected correctly, but when installing the driver via "New Printer" dialog, only gutenprint can be selected and the "Installing driver gutenprint" dialog just gets stuck and nothing happens.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: gnome-control-center 1:3.6.3-0ubuntu44
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
Date: Tue Nov 5 22:10:02 2013
InstallationDate: Installed on 2013-10-20 (16 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_gnome-control-center:
activity-log-manager 0.9.7-0ubuntu4
deja-dup 27.3.1-0ubuntu1
gnome-control-center-datetime 13.10.0+13.10.20131016.2-0ubuntu1
gnome-control-center-signon 0.1.7~+13.10.20130724.1-0ubuntu1
gnome-control-center-unity 1.3+13.10.20131004-0ubuntu1 |
Installing driver for Canon MP160 has worked perfectly from 12.04 to 13.04, but not anymore in 13.10. The USB printer get detected correctly, but when installing the driver via "New Printer" dialog, only gutenprint can be selected and the "Installing driver gutenprint" dialog just gets stuck and nothing happens.
[IMPACT]
High, as if locally unsupported printers cause a driver download from OpenPrinting the download ends in an infinite loop and cannot be cancelled due to a crashed user interaction thread, blocking system-config-printer completely not allowing a manual setup of the printer.
[TESTCASE]
In a terminal window run the commands
cd /usr/share/system-config-printer/
python newprinter.py --setup-printer=file:/tmp/printout --devid='MFG:Canon;MDL:MP160;'
Accept to download the offered Gutenprint driver and enter your password when you get asked for it. The download and installation of the Gutenprint package from OpenPrinting will take place and right after that, before closing the progress pop-up, system-config-printer will freeze.
In the terminal output of above commands you can see a crash of one thread:
----------
Traceback (most recent call last):
File "/usr/share/system-config-printer/newprinter.py", line 3676, in on_tvNPDownloadableDrivers_cursor_changed
iter = model.get_iter (path)
File "/usr/lib/python2.7/dist-packages/gi/overrides/Gtk.py", line 810, in get_iter
path = self._coerce_path(path)
File "/usr/lib/python2.7/dist-packages/gi/overrides/Gtk.py", line 785, in _coerce_path
return TreePath(path)
File "/usr/lib/python2.7/dist-packages/gi/overrides/Gtk.py", line 1135, in __new__
path = ":".join(str(val) for val in path)
TypeError: 'NoneType' object is not iterable
----------
Due to this task you cannot get out of the printer setup wizard by clicking "Cancel".
With the proposed system-config-printer package neither the crash nor the freeze will happen and both setting up the printer with the package from OpenPrinting and canceling the OpenPrinting download and after that setting up the printer manually will work.
[Regression Potential]
None, as the patch is trivial
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: gnome-control-center 1:3.6.3-0ubuntu44
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
Date: Tue Nov 5 22:10:02 2013
InstallationDate: Installed on 2013-10-20 (16 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_gnome-control-center:
activity-log-manager 0.9.7-0ubuntu4
deja-dup 27.3.1-0ubuntu1
gnome-control-center-datetime 13.10.0+13.10.20131016.2-0ubuntu1
gnome-control-center-signon 0.1.7~+13.10.20130724.1-0ubuntu1
gnome-control-center-unity 1.3+13.10.20131004-0ubuntu1 |
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2014-01-10 13:05:09 |
Till Kamppeter |
attachment added |
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system-config-printer_1.4.2+20130920-0ubuntu1.1_1.4.2+20130920-0ubuntu1.2.debdiff https://bugs.launchpad.net/ubuntu/+source/gutenprint/+bug/1248303/+attachment/3945352/+files/system-config-printer_1.4.2%2B20130920-0ubuntu1.1_1.4.2%2B20130920-0ubuntu1.2.debdiff |
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2014-01-10 13:05:25 |
Till Kamppeter |
nominated for series |
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Ubuntu Saucy |
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2014-01-10 13:05:25 |
Till Kamppeter |
bug task added |
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gutenprint (Ubuntu Saucy) |
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2014-01-10 13:05:25 |
Till Kamppeter |
bug task added |
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system-config-printer (Ubuntu Saucy) |
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2014-01-10 13:05:25 |
Till Kamppeter |
bug task added |
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gnome-control-center (Ubuntu Saucy) |
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2014-01-10 13:05:34 |
Till Kamppeter |
gnome-control-center (Ubuntu Saucy): status |
New |
Invalid |
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2014-01-10 13:05:48 |
Till Kamppeter |
system-config-printer (Ubuntu Saucy): status |
New |
Fix Committed |
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2014-01-10 13:05:57 |
Till Kamppeter |
system-config-printer (Ubuntu Saucy): importance |
Undecided |
High |
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2014-01-10 13:06:00 |
Till Kamppeter |
gutenprint (Ubuntu Saucy): importance |
Undecided |
Low |
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2014-01-10 13:06:03 |
Till Kamppeter |
system-config-printer (Ubuntu): importance |
Low |
High |
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2014-01-10 13:06:09 |
Till Kamppeter |
system-config-printer (Ubuntu Saucy): assignee |
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Till Kamppeter (till-kamppeter) |
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2014-01-10 13:06:13 |
Till Kamppeter |
system-config-printer (Ubuntu Saucy): milestone |
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saucy-updates |
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2014-01-10 13:06:17 |
Till Kamppeter |
gutenprint (Ubuntu Saucy): milestone |
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saucy-updates |
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2014-01-10 13:06:20 |
Till Kamppeter |
gutenprint (Ubuntu Saucy): assignee |
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Till Kamppeter (till-kamppeter) |
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2014-01-10 13:06:31 |
Till Kamppeter |
gutenprint (Ubuntu Saucy): status |
New |
Triaged |
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2014-01-10 13:06:56 |
Till Kamppeter |
bug |
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added subscriber Ubuntu Stable Release Updates Team |
2014-01-11 21:55:02 |
Francesco Tarantini |
bug |
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added subscriber Francesco Tarantini |
2014-01-17 01:59:52 |
Brian Murray |
bug |
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added subscriber SRU Verification |
2014-01-17 02:00:01 |
Brian Murray |
tags |
amd64 apport-bug saucy |
amd64 apport-bug saucy verification-needed |
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2014-01-17 02:15:27 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/saucy-proposed/system-config-printer |
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2014-01-18 12:37:29 |
Jussi Lind |
tags |
amd64 apport-bug saucy verification-needed |
amd64 apport-bug saucy verification-done |
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2014-01-24 09:13:32 |
Launchpad Janitor |
system-config-printer (Ubuntu Saucy): status |
Fix Committed |
Fix Released |
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2014-01-24 09:13:39 |
Colin Watson |
removed subscriber Ubuntu Stable Release Updates Team |
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2014-02-19 11:35:50 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/trusty-proposed/gutenprint |
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2014-05-04 10:21:21 |
Launchpad Janitor |
branch linked |
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lp:debian/experimental/gutenprint |
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2014-05-17 04:27:47 |
Launchpad Janitor |
branch linked |
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lp:debian/gutenprint |
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2014-12-05 06:53:14 |
Rolf Leggewie |
gutenprint (Ubuntu Saucy): status |
Triaged |
Won't Fix |
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