"No Certificate" dialog not responding

[Pierre-Antoine Champin]

I'm using ubuntu 13.04 (raring ringtail) beta, with gnome-shell.
I try to connect to a secure wi-fi network (eduroam).
I enter my login and password, but no certificate -- I'm instructed by my university to ignore the warning (I know this is bad, but...).
Said warning appears (dialog entitled "No Certificate Authority certificate chosen"), but it is completely frozen.
Neither the "Don't warn me again" checkbox, or the button react to my clicks.
The window manager can not even close the dialog, I have to xkill it.

[Pierre-Antoine Champin (pchampin)]

Actually, I realize that the dialog underneath the warning dialog (entitled "Wii-Fi Network Authentication Required") is still active;
I can check the "Show password" box, click on "Connect" again (no effect) or on "Cancel", which closes both dialogs alltogether.

(I attach a screenshot to make things clearer)

So this seem to ne not so much a freeze than a focus problem ?

I tried to change the window-manager (metacity instead of gnome-shell),
but the problem was still there.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Shin Darth (shin-darth)]

Same bug here.

Using Ubuntu 13.04 (64 bit) with GNOME Shell

When you try to connect to a network which requires certificate, it will
display a dialog titled "No Certificate Authority Certificate chosen". That
window can't be clicked, neither using the mouse nor using the keyboard, so you
can't connect to the internet.

This is a screenshot:
http://img443.imageshack.us/img443/2443/schermatadel20130430095.png

Also that bug there isn't if you are using Unity instead of GNOME Shell.

I hope this can help.. best regards,

  -- Shin

[Pierre-Antoine Champin (pchampin)]

The problem seems to have disappeared for me,
probably following some update...

[Romano Giannetti (romano-giannetti)]

Still here for me, crippling the system badly.

[Pierpaolo Frasa (pfrasa-v)]

This affects me as well. Please fix this or at least provide a workaround!

[keith (alclsdkrak1)]

Here's a work around

open a termina (Alt+F2; gnome-terminal)

cd /etc/NetworkManager/system-connections

sudo touch SSID #SSID is the name of the profile, e.g. eduroam
sudo nano SSID

then edit the "SSID" profile as following

------------------------------------------------------belowhere
[ipv6]
method=auto

[connection]
id=SSID #(e.g.EDUroam)
uuid=9e123fbc-0123-46e3-97b5-f3214e123456 #unique uuid will be created upon creation of this profile
type=802-11-wireless

[802-11-wireless-security]
key-mgmt=wpa-eap
auth-alg=open

[802-11-wireless]
ssid=SSID
mode=infrastructure
mac-address=0A:12:3C:DA:C1:A5
security=802-11-wireless-security

[802-1x]
eap=peap;
identity=studentid123123
phase2-auth=mschapv2
password=mypass123123

[ipv4]
method=auto
-----------------------------------------------above here

modify the above file and it should work =)

[Vincent (influence-pc)]

I'm also affected, same problem for the same network (eduroam, french guy?).

Your solution doesn't work for me, the network manager always ask me for the popup, and in your configuration I can't see any "Anonymous" field, e.g. "<email address hidden>" for example.

[Eloquence (eloquence)]

I worked around this by logging into a Unity session (if Unity is installed, select it from the "Sessions" menu at the login prompt), entering the credentials for the network and successfully connecting, then logging back into GNOME which now remembers the network settings. It's a very annoying bug indeed, and it would be nice if it could be flagged as a high priority issue for GNOME/Ubuntu users.

[Will Kavanagh (william-a-kavanagh)]

I am also having this problem on ubuntu 14.04 - I cant connect and none of the workarounds are helping.

[phill EuL (p-renger)]

I'm working with 14.04 and I am also affected. For me it's not a private issue but affects my (and some colleges') development environments at my job. Quite inconvenient.

[Ale Rocha (alerock)]

Same problem Gnome-shell / Ubuntu 14.04
Log on unity to configure network and relog on gnome solved here