Can't unlock User Accounts

Bug #1050437 reported by Shahar Or on 2012-09-13
This bug affects 6 people
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)

Bug Description

Even though my user is in the sudo group, that user can't modify system users using the control center.

The Unlock button in User Accounts is unavailable and pointing at it pops up a tooltip saying "System policy prevents changes. Contact your system administrator".

I've tried two users that are in the 'sudo' group and they both have the same issue. This is both through an LTSP client session and through 'ssh -X <server> gnome-control-center'.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: gnome-control-center 1:3.4.2-0ubuntu0.4
ProcVersionSignature: Ubuntu 3.2.0-30.48-generic 3.2.27
Uname: Linux 3.2.0-30-generic x86_64
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
Date: Thu Sep 13 16:41:19 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
 activity-log-manager-control-center 0.9.4-0ubuntu3
 deja-dup 22.0-0ubuntu2
 gnome-bluetooth 3.2.2-0ubuntu5
 indicator-datetime 0.3.94-0ubuntu2

Shahar Or (mightyiam) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-control-center (Ubuntu):
status: New → Confirmed
demol1d0r (paulobe) wrote :

I'm having same problem..

Shahar Or (mightyiam) wrote :

Anyone that's having this issue,
I'm running it on a btrfs filesystem. Perhaps it is related?

Sebastien Bacher (seb128) wrote :

Thank you for your bug report, is that specific to the users panel? Can you install packages from software-center for example?

Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Shahar Or (mightyiam) wrote :

Dear Sebastien,

Installing via Software Center works, yes.

Changed in gnome-control-center (Ubuntu):
status: Incomplete → Confirmed
Shahar Or (mightyiam) wrote :

Perhaps I should set status to 'new'? Instructions are to not 'confirm' my own bugs. Although it has been confirmed before.

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