calibrate button does nothing

Bug #862992 reported by Alex Gaynor on 2011-09-30
76
This bug affects 11 people
Affects Status Importance Assigned to Milestone
gnome-color-manager (Ubuntu)
Medium
Unassigned

Bug Description

If I run the control manager from the terminal, the output when I press calibrate is:

alex@alex-gaynor-laptop:~/projects/pypy$ gnome-control-center color

(gnome-control-center:6299): color-cc-panel-WARNING **: failed to run calibrate: Failed to execute child process "/usr/bin/gcm-calibrate" (No such file or directory)

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: gnome-color-manager (not installed)
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
Date: Fri Sep 30 01:07:26 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-color-manager
UpgradeStatus: Upgraded to oneiric on 2011-09-17 (12 days ago)

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-color-manager (Ubuntu):
status: New → Confirmed
Nick Prater (wln-nick-xrv) wrote :

I can make the Calibrate button do something, by installing gnome-color-manager through Software Centre (search for Color Calibration), however the process does not complete.

Once gnome-color-manager is installed, clicking Calibrate takes me through a series of dialogues, ending with a 'Performing Calibration' message.

Briefly a grey box is displayed in the centre of my screen, before the calibration process aborts.

The following error is shown in terminal output:

~$ gnome-control-center color
(gcm-calibrate:4198): Gcm-WARNING **: VTE: could not screenscrape: Setting up the instrument
(gcm-calibrate:4198): GdkPixbuf-CRITICAL **: gdk_pixbuf_loader_write: assertion `error == NULL || *error == NULL' failed

I am using a Pantone Huey calibration device.

papapda (erik-van-der-velden) wrote :

I have the same problem.
I can add that after the assertion error there also is an error from glibc.
using the amd64 package...

(gcm-calibrate:3230): Gcm-WARNING **: failed to load image: \xff%b\u0004"
*** glibc detected *** /usr/bin/gcm-calibrate: double free or corruption (out): 0x0000000000408f90 ***
======= Backtrace: =========
/lib/x86_64-linux-gnu/libc.so.6(+0x78a96)[0x7fdd10abea96]
/lib/x86_64-linux-gnu/libc.so.6(cfree+0x6c)[0x7fdd10ac2d7c]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_error_free+0x12)[0x7fdd112b5c62]
/usr/bin/gcm-calibrate[0x414959]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_closure_invoke+0x154)[0x7fdd1158b0a4]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(+0x2102a)[0x7fdd1159d02a]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_signal_emit_valist+0x851)[0x7fdd115a66b1]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_signal_emit+0x82)[0x7fdd115a6852]
/usr/bin/gcm-calibrate[0x40c741]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_closure_invoke+0x154)[0x7fdd1158b0a4]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(+0x2102a)[0x7fdd1159d02a]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_signal_emit_valist+0x851)[0x7fdd115a66b1]
/usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0(g_signal_emit_by_name+0x1dd)[0x7fdd115a6a3d]
/usr/lib/libvte2_90.so.9(+0x2afe1)[0x7fdd12d38fe1]
/usr/lib/libvte2_90.so.9(+0x311c8)[0x7fdd12d3f1c8]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x4623b)[0x7fdd112cc23b]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x1dd)[0x7fdd112caa5d]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x45258)[0x7fdd112cb258]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_loop_run+0x162)[0x7fdd112cb792]
/usr/bin/gcm-calibrate[0x40ef6c]
/usr/bin/gcm-calibrate[0x410336]
/usr/bin/gcm-calibrate[0x4173e2]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x1dd)[0x7fdd112caa5d]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x45258)[0x7fdd112cb258]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_loop_run+0x162)[0x7fdd112cb792]
/usr/lib/libgtk-3.so.0(gtk_main+0x8d)[0x7fdd12810e1d]
/usr/lib/x86_64-linux-gnu/libgio-2.0.so.0(g_application_run+0x19e)[0x7fdd11862a4e]
/usr/bin/gcm-calibrate[0x40a76a]
/lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xed)[0x7fdd10a6730d]
/usr/bin/gcm-calibrate[0x40a81d]

Šimánek (jasonsimanek) wrote :

same or similar problem on Ubuntu 11.10 AMD64

Here is terminal feedback sans the backtrace:

(gcm-calibrate:2395): Gcm-WARNING **: failed to get brightness: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.PowerManager was not provided by any .service files

(gcm-calibrate:2395): Gcm-WARNING **: failed to set brightness: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.PowerManager was not provided by any .service files

(gcm-calibrate:2395): Gcm-WARNING **: VTE: could not screenscrape: Setting up the instrument

(gcm-calibrate:2395): GdkPixbuf-CRITICAL **: gdk_pixbuf_loader_write: assertion `error == NULL || *error == NULL' failed

(gcm-calibrate:2395): Gcm-WARNING **: failed to load image: \xff%b\u0004"
*** glibc detected *** /usr/bin/gcm-calibrate: double free or corruption (out): 0x0000000000408f90 ***

Robert Hooker (sarvatt) wrote :

This seems to be fixed in gnome-color-manager git, this package made from a git checkout up to commit 5fd8a1bf5f087ade3733445f6c5a5453ee998b60 works

http://kernel.ubuntu.com/~sarvatt/gnome-color-manager_3.2.0+git20111024-0ubuntu0sarvatt_amd64.deb

Robert Hooker (sarvatt) on 2011-10-24
tags: added: patch
Changed in gnome-color-manager (Ubuntu):
importance: Undecided → Medium

The attachment "Initialize_error_pointer.patch" of this bug report has been identified as being a patch. The ubuntu-reviewers team has been subscribed to the bug report so that they can review the patch. In the event that this is in fact not a patch you can resolve this situation by removing the tag 'patch' from the bug report and editing the attachment so that it is not flagged as a patch. Additionally, if you are member of the ubuntu-sponsors please also unsubscribe the team from this bug report.

[This is an automated message performed by a Launchpad user owned by Brian Murray. Please contact him regarding any issues with the action taken in this bug report.]

Pascal de Bruijn (pmjdebruijn) wrote :

Actually, colord has to be updated as well....

Regards,
Pascal de Bruijn

Pascal de Bruijn (pmjdebruijn) wrote :

Updated versions available from my PPA:
https://launchpad.net/~pmjdebruijn/+archive/gcm-release

Just tried in 12.04 beta and still nothing happens when clicking the calibrate button. The user has to know to install gnome-color-manager.

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