calculator won't open (error while loading shared libraries: libgtk-3.so.0: cannot open shared object file: No such file or directory)

[Abir]

new bug

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.3.0-59.53~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-59-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 21 18:21:50 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] [1002:15dd] (rev c8) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Radeon RX Vega 11 [1458:d000]
MachineType: Gigabyte Technology Co., Ltd. A320M-S2H
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-59-generic root=UUID=38903ee5-fb7c-4faa-ac0c-0a499b16e531 ro quiet splash nomodeset vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/08/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F23
dmi.board.asset.tag: Default string
dmi.board.name: A320M-S2H-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF23:bd08/08/2018:svnGigabyteTechnologyCo.,Ltd.:pnA320M-S2H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnA320M-S2H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: A320M-S2H
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

[Ubuntu Foundations Team Bug Bot (crichton)]

The attachment "Bug" seems to be a patch. If it isn't, please remove the "patch" flag from the attachment, remove the "patch" tag, and if you are a member of the ~ubuntu-reviewers, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by ~brian-murray, for any issues please contact him.]

[Abir (abir12345)]

Please solve this problem

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and help make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read 'How to report bugs effectively' http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Thanks!

[Daniel van Vugt (vanvugt)]

The video shows the problem fairly clearly. I think it's up to us now to figure out what questions to ask.

[Abir (abir12345)]

I am really sorry

[Sebastien Bacher (seb128)]

Sorry I didn't notice the video, could you start gnome-calculator from a command line and copy the output to the bug?

[Abir (abir12345)]

When I open the calculator, it loads for a while and then the calculator doesn't open.

[Daniel van Vugt (vanvugt)]

Please open the 'Terminal' app and type:

  gnome-calculator

Now what text do you see in the Terminal window?

[Abir (abir12345)]

I open terminal and type gnome-calculator
Then show error massage

[Ken VanDine (ken-vandine)]

Please check which interfaces are connected and paste the output of:

snap connections gnome-calculator

[Abir (abir12345)]

Please see #11 images.

[Abir (abir12345)]

Hello please resolve it

[Sebastien Bacher (seb128)]

you didn't get the ouput of the command requested in the previous comment

[Daniel van Vugt (vanvugt)]

Please open the 'Terminal' app and type:

  snap connections gnome-calculator

Now what text do you see in the Terminal window?

[Abir (abir12345)]

Please watch this

[Abir (abir12345)]

hello sir please solve it

[Abir (abir12345)]

Hello any update

[Abir (abir12345)]

i was really tensed plese solve it

[Ken VanDine (ken-vandine)]

There is an interface that isn't connected. Not sure why.

This will fix it:

sudo snap connect gnome-calculator:gnome-3-34-1804

[Abir (abir12345)]

Not working, please solve this problem

[Abir (abir12345)]

hello any update please solve my problem

[Abir (abir12345)]

hello

[Marcus Tomlinson (marcustomlinson)]

Hi, this should resolve your issue:

Open the 'Terminal' app and type:

  sudo snap connect gnome-calculator:gnome-3-34-1804 gnome-3-34-1804
  rm -rf ~/snap/gnome-calculator

[Sebastien Bacher (seb128)]

Could you also give the output of

$ snap info gnome-3-34-1804

?

[Abir (abir12345)]

did not work

[Abir (abir12345)]

did not work

[Sebastien Bacher (seb128)]

Could you give the output of

$ snap info gnome-3-34-1804

[Abir (abir12345)]

output

[Marcus Tomlinson (marcustomlinson)]

Oh interesting. Looks like you don’t even have the gnome-3-34-1804 snap installed. Could you give the output of

$ snap list

If you don’t see that snap in the list try:

$ sudo snap install gnome-3-34-1804

And see if that fixes your issue.

[Abir (abir12345)]

Is it wrong? Or right

[Abir (abir12345)]

not open still now

[Marcus Tomlinson (marcustomlinson)]

Ok, please re-install the lot by running this.

$ snap remove --purge gnome-3-34-1804
$ snap remove --purge gnome-calculator
$ rm -rf ~/snap/gnome-calculator
$ snap install gnome-calculator
$ snap run gnome-calculator

If this still doesn't work, please share the terminal output from the entire process above.

[Marcus Tomlinson (marcustomlinson)]

Great looks like it worked then (You can ignore those canberra-gtk-module warnings)

[Abir (abir12345)]

Okk, case solve, thanks a lot