package libc6 2.38-1ubuntu6.3 failed to install/upgrade: new libc6:amd64 package pre-installation script subprocess returned error exit status 1

[Numan Khan]

pakage lib6.38-1 failed to install

ProblemType: Package
DistroRelease: Ubuntu 23.10
Package: libc6 2.38-1ubuntu6.3
ProcVersionSignature: Ubuntu 6.5.0-44.44-generic 6.5.13
Uname: Linux 6.5.0-44-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
Date: Mon Aug 19 08:55:39 2024
ErrorMessage: new libc6:amd64 package pre-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2024-02-03 (198 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.22.0ubuntu1.1
 apt 2.7.3ubuntu0.1
SourcePackage: glibc
Title: package libc6 2.38-1ubuntu6.3 failed to install/upgrade: new libc6:amd64 package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to mantic on 2024-08-18 (2 days ago)

[Eduardo Barretto (ebarretto)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Simon Chopin (schopin)]

Hi, thanks for taking the time to report this error.

Are you able to reproduce it? If so, can you reproduce it after changing /var/lib/dpkg/info/libc6:amd64.preinst second line from `set -e` to `set -ex` so that we get some debug output?

Cheers,

Simon