Comment 16 for bug 501670

Okay, just a couple of things.

First I said It was either stopping it running *or* obscuring the actual problem. Once I'd managed to get rid of this error message I was able to see what was left over and fix that. I didn't know enough about this to know whether it was part of the problem.

Second I didn't actually advise them to do that, I just said what they could do if they wanted to. If someone who knew more than me had commented earlier saying specifically that any problems experienced at the same time as this had to be from another source entirely then I wouldn't have even gone looking for a way to stop it.

Now that I know this is unrelated I'll say that the other problem I had was solved by following the instructions here:
http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird

Once I'd backed up my profile, deleted the chrome and extensions folders, and created a new profile, it worked. I was able to copy all of the extension folders back with no problems, though I expect that won't be the case for many people.

Is there any way to edit my comment to remove those steps from it?