Unable to authenticate to perform administrator functions

Bug #568451 reported by Jared Johnson on 2010-04-22
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gksu (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

When trying to perform administrative functions such as adding software or users, the authentication window pops-up, shaking rapidly for almost a second, and then closes. There is no input box and I can see "Authentication Failure" before the window closes.

Ubuntu 9.10

ProblemType: Bug
.home.johnsonj..cache.ubuntuone.log.oauth.login.log: 2010-04-21 15:21:21,908:908.961057663 UbuntuOne.Client.Applet Starting Ubuntu One client version 1.0.3
.home.johnsonj..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 show_applet = 1
 connected = True
 connect = 0
 bookmarked = True
Architecture: i386
Date: Thu Apr 22 07:38:10 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-20-generic i686

Jared Johnson (papajay08) wrote :
Mitch Towner (kermiac) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have the correct package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have re-classified this bug as a bug in gksu.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Please run "apport-collect 568451" (without the quotes) from a terminal window to upload the relevant debugging logs.

Thanks in advance!

affects: ubuntuone-client (Ubuntu) → gksu (Ubuntu)
Changed in gksu (Ubuntu):
status: New → Incomplete

Architecture: i386
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: gksu 2.0.2-2ubuntu1
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin audio backup bin cdrom daemon dialout dip disk fax fuse lpadmin man mysql netdev plugdev root sambashare sudo tape video www-data

Changed in gksu (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
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