update manager doesn't work in Hardy

[jitze]

I installed ubuntu 8.04 Hardy (desktop) on my laptop a T2300 1,66Ghz HP-Compaq nx7400
Everything is working, only i can't update anything.
The update manager does not work, it keeps displaying the rotating circle after you choose to install.
So he doesn't even asks for a password.
The same happens when i want to install a plugin for playing mp3 files.
And the synaptic package manager doesn't start at all.

These problems don't occur on my other pc wich has been updated from ubuntu 7 to 8.

ProblemType: Bug
Architecture: i386
Date: Fri May 23 19:19:39 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/gnome-system-monitor
Package: gnome-system-monitor 2.22.1-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-system-monitor
Uname: Linux 2.6.24-16-generic i686

[crf (chrisfahlman)]

This may be a duplicate of bug 187982
https://bugs.launchpad.net/ubuntu/+source/gksu/+bug/187982

There are some work-arounds mentioned in that bug you could try. One is to open a terminal window and run
sudo update-manager

[Michael Vogt (mvo)]

Thanks for your bugreport.

Can you please run (in a terminal):
$ pstree
when it hangs and attach the output? What happens if you run (in a terminal):
$ gksu id
?

Thanks,
 Michael

[Mackenzie Morgan (maco.m)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!