GIMP crashes on startup

Bug #1488469 reported by Gavin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gimp (Ubuntu)
New
Undecided
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Bug Description

GIMP was functioning normally then after restart received following error launching GIMP:
Gtk-Message: Failed to load module "pantheon-filechooser-module" Bus error (core dumped) gimp

Also received:
Gtk-Message: Failed to load module "canberra-gtk-module" (installed: libcanberra-gtk-module:i386, which resolved that error.)

Recently I installed:
AdbeRdr9.5.5-1_i386linux_enu.deb (if thats at all helpful).
---
ApportVersion: 2.14.1-0ubuntu3.16
Architecture: amd64
CurrentDesktop: Pantheon
DistroRelease: elementary OS 0.3.1
InstallationDate: Installed on 2015-05-19 (158 days ago)
InstallationMedia: elementary OS 0.3 "Freya" - Stable amd64 (20150411)
NonfreeKernelModules: fglrx
Package: gimp 2.8.14-0trusty0~ppa [origin: LP-PPA-otto-kesselgulasch-gimp]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
Tags: third-party-packages freya
Uname: Linux 3.16.0-51-generic x86_64
UnreportableReason: This is not an official elementary package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Hans Joachim Desserud (hjd) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

I took the liberty of moving this bug report to the gimp package, since it doesn't seem to be related to radiotray.
Do you consistently get this error message each time you attempt to run gimp?

Also, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1488469
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: radiotray (Ubuntu) → gimp (Ubuntu)
Revision history for this message
Gavin (gavinsinet) wrote : Dependencies.txt

apport information

tags: added: apport-collected freya third-party-packages
description: updated
Revision history for this message
Gavin (gavinsinet) wrote : ProcEnviron.txt

apport information

Revision history for this message
Gavin (gavinsinet) wrote : Re: [Bug 1488469] Re: GIMP crashes on startup

Hi Joachim,

Yes, I did get the error each time I ran GIMP. I attribute the error to
the installation of Adobe Reader .deb package I installed using Gdebi.
Removing Adobe completely, re-installing GIMP and replacing the .GIMP
folder in my home directory resolved the issue.

I have followed your automated debugging suggestion.

Thanks bro!

All the best,
Gavin

On 10/17/2015 04:43 PM, Hans Joachim Desserud wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> I took the liberty of moving this bug report to the gimp package, since it doesn't seem to be related to radiotray.
> Do you consistently get this error message each time you attempt to run gimp?
>
> Also, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
> apport-collect 1488469
> When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.
>
> ** Package changed: radiotray (Ubuntu) => gimp (Ubuntu)
>

Revision history for this message
Hans Joachim Desserud (hjd) wrote :

Thanks for providing the requested information.

From what I found on http://elementaryos.stackexchange.com/questions/1859/gtk-message-failed-to-load-module-pantheon-filechooser-module it looks like the message about "pantheon-filechooser-module" might be unrelated, which leaves us with gimp and adobe reader. It's not clear to me how the combination could trigger this issue though.

Based on the gimp version number, it seems to be installed from a PPA. Have you checked whether the same problem occured with the regular gimp version available in the archives?

(Also, I thought Adobe Reader was available in the archives, but from skimming online it only seems to be present in older releases.)

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