| 2011-12-28 11:32:09 |
Mezgrman |
bug |
|
|
added bug |
| 2011-12-28 11:34:02 |
Mezgrman |
description |
A few days ago, printing on a shared HP printer which is connected to a machine running Windows XP worked fine, but today it failed. I think it has to do with some recent CUPS / hplip updates. I don't know for sure, though.
System (lsb_release -rd)
Description: Ubuntu 11.10
Release: 11.10
Package version
hplip:
Installiert: 3.11.7-1ubuntu3.1
Kandidat: 3.11.7-1ubuntu3.1
Versionstabelle:
*** 3.11.7-1ubuntu3.1 0
500 http://de.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages
100 /var/lib/dpkg/status
3.11.7-1ubuntu3 0
500 http://de.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
What I expected to happen:
The document I wanted to print is being printed on the printer connected to the Windows machine.
What happened instead:
The printing software on the Windows machine started up, just like it does when a printer job is being received, but instead of printing, the printer did nothing. On my Ubuntu notebook, I saw an error dialog.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: hplip 3.11.7-1ubuntu3.1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Wed Dec 28 12:23:05 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lpstat:
device for HL-2030-series: usb://Brother/HL-2030%20series?serial=C0J887687
device for K-Block-Drucker: dnssd://Officejet%20Pro%208500%20A910%20%5B0B0C3F%5D._pdl-datastream._tcp.local/
device for mezgrPrinter: smb://METZLESHEIMNETZ/GABI/mezgrPrinter
MachineType: Hewlett-Packard Compaq Presario CQ60 Notebook PC
Papersize: a4
PpdFiles:
K-Block-Drucker: HP Officejet Pro 8500 a910, hpcups 3.11.7
mezgrPrinter: HP Deskjet f2400 Series, hpcups 3.11.7
HL-2030-series: Brother HL-2035 Foomatic/hl1250 (recommended)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic root=UUID=3e5f88e8-fcc6-40f3-a374-fc9a11ffd81e ro
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.31
dmi.board.name: 303C
dmi.board.vendor: Wistron
dmi.board.version: 08.47
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.31:bd10/17/2008:svnHewlett-Packard:pnCompaqPresarioCQ60NotebookPC:pvrF.31:rvnWistron:rn303C:rvr08.47:cvnWistron:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ60 Notebook PC
dmi.product.version: F.31
dmi.sys.vendor: Hewlett-Packard |
A few days ago, printing on a shared HP printer which is connected to a machine running Windows XP worked fine, but today it failed. I think it has to do with some recent CUPS / hplip updates. I don't know for sure, though.
=> INFORMATION: The printer in question is "mezgrPrinter", the other printers are somewhere else and I can not test them right now. <=
System (lsb_release -rd)
Description: Ubuntu 11.10
Release: 11.10
Package version
hplip:
Installiert: 3.11.7-1ubuntu3.1
Kandidat: 3.11.7-1ubuntu3.1
Versionstabelle:
*** 3.11.7-1ubuntu3.1 0
500 http://de.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages
100 /var/lib/dpkg/status
3.11.7-1ubuntu3 0
500 http://de.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
What I expected to happen:
The document I wanted to print is being printed on the printer connected to the Windows machine.
What happened instead:
The printing software on the Windows machine started up, just like it does when a printer job is being received, but instead of printing, the printer did nothing. On my Ubuntu notebook, I saw an error dialog.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: hplip 3.11.7-1ubuntu3.1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Wed Dec 28 12:23:05 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lpstat:
device for HL-2030-series: usb://Brother/HL-2030%20series?serial=C0J887687
device for K-Block-Drucker: dnssd://Officejet%20Pro%208500%20A910%20%5B0B0C3F%5D._pdl-datastream._tcp.local/
device for mezgrPrinter: smb://METZLESHEIMNETZ/GABI/mezgrPrinter
MachineType: Hewlett-Packard Compaq Presario CQ60 Notebook PC
Papersize: a4
PpdFiles:
K-Block-Drucker: HP Officejet Pro 8500 a910, hpcups 3.11.7
mezgrPrinter: HP Deskjet f2400 Series, hpcups 3.11.7
HL-2030-series: Brother HL-2035 Foomatic/hl1250 (recommended)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic root=UUID=3e5f88e8-fcc6-40f3-a374-fc9a11ffd81e ro
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.31
dmi.board.name: 303C
dmi.board.vendor: Wistron
dmi.board.version: 08.47
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.31:bd10/17/2008:svnHewlett-Packard:pnCompaqPresarioCQ60NotebookPC:pvrF.31:rvnWistron:rn303C:rvr08.47:cvnWistron:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ60 Notebook PC
dmi.product.version: F.31
dmi.sys.vendor: Hewlett-Packard |
|
| 2012-01-07 11:08:30 |
Till Kamppeter |
hplip (Ubuntu): status |
New |
Incomplete |
|
| 2012-01-07 11:32:16 |
Mezgrman |
attachment added |
|
error_log https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/909331/+attachment/2661116/+files/error_log |
|
| 2012-01-07 11:40:39 |
Mezgrman |
attachment added |
|
printout.pdf https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/909331/+attachment/2661125/+files/printout.pdf |
|
| 2012-01-07 11:41:08 |
Mezgrman |
attachment added |
|
printout_original.pdf https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/909331/+attachment/2661126/+files/printout_original.pdf |
|
| 2012-01-07 12:19:34 |
Till Kamppeter |
hplip (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2012-01-07 12:19:49 |
Till Kamppeter |
affects |
hplip (Ubuntu) |
ghostscript (Ubuntu) |
|
| 2012-01-07 12:19:49 |
Till Kamppeter |
ghostscript (Ubuntu): importance |
Undecided |
High |
|
| 2012-01-07 12:20:03 |
Till Kamppeter |
ghostscript (Ubuntu): importance |
High |
Medium |
|
| 2012-01-07 12:20:32 |
Till Kamppeter |
summary |
Printing on a shared HP printer on a Windows machine fails |
Ghostscript is not able to render certain PDF files |
|
| 2012-01-07 12:22:54 |
Till Kamppeter |
description |
A few days ago, printing on a shared HP printer which is connected to a machine running Windows XP worked fine, but today it failed. I think it has to do with some recent CUPS / hplip updates. I don't know for sure, though.
=> INFORMATION: The printer in question is "mezgrPrinter", the other printers are somewhere else and I can not test them right now. <=
System (lsb_release -rd)
Description: Ubuntu 11.10
Release: 11.10
Package version
hplip:
Installiert: 3.11.7-1ubuntu3.1
Kandidat: 3.11.7-1ubuntu3.1
Versionstabelle:
*** 3.11.7-1ubuntu3.1 0
500 http://de.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages
100 /var/lib/dpkg/status
3.11.7-1ubuntu3 0
500 http://de.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
What I expected to happen:
The document I wanted to print is being printed on the printer connected to the Windows machine.
What happened instead:
The printing software on the Windows machine started up, just like it does when a printer job is being received, but instead of printing, the printer did nothing. On my Ubuntu notebook, I saw an error dialog.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: hplip 3.11.7-1ubuntu3.1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Wed Dec 28 12:23:05 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lpstat:
device for HL-2030-series: usb://Brother/HL-2030%20series?serial=C0J887687
device for K-Block-Drucker: dnssd://Officejet%20Pro%208500%20A910%20%5B0B0C3F%5D._pdl-datastream._tcp.local/
device for mezgrPrinter: smb://METZLESHEIMNETZ/GABI/mezgrPrinter
MachineType: Hewlett-Packard Compaq Presario CQ60 Notebook PC
Papersize: a4
PpdFiles:
K-Block-Drucker: HP Officejet Pro 8500 a910, hpcups 3.11.7
mezgrPrinter: HP Deskjet f2400 Series, hpcups 3.11.7
HL-2030-series: Brother HL-2035 Foomatic/hl1250 (recommended)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic root=UUID=3e5f88e8-fcc6-40f3-a374-fc9a11ffd81e ro
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.31
dmi.board.name: 303C
dmi.board.vendor: Wistron
dmi.board.version: 08.47
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.31:bd10/17/2008:svnHewlett-Packard:pnCompaqPresarioCQ60NotebookPC:pvrF.31:rvnWistron:rn303C:rvr08.47:cvnWistron:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ60 Notebook PC
dmi.product.version: F.31
dmi.sys.vendor: Hewlett-Packard |
NOTE: The problem here is that Ghostscript is not able to render the files attached to comment #4 and comment #5. See comment #6.
Original report:
A few days ago, printing on a shared HP printer which is connected to a machine running Windows XP worked fine, but today it failed. I think it has to do with some recent CUPS / hplip updates. I don't know for sure, though.
=> INFORMATION: The printer in question is "mezgrPrinter", the other printers are somewhere else and I can not test them right now. <=
System (lsb_release -rd)
Description: Ubuntu 11.10
Release: 11.10
Package version
hplip:
Installiert: 3.11.7-1ubuntu3.1
Kandidat: 3.11.7-1ubuntu3.1
Versionstabelle:
*** 3.11.7-1ubuntu3.1 0
500 http://de.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages
100 /var/lib/dpkg/status
3.11.7-1ubuntu3 0
500 http://de.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
What I expected to happen:
The document I wanted to print is being printed on the printer connected to the Windows machine.
What happened instead:
The printing software on the Windows machine started up, just like it does when a printer job is being received, but instead of printing, the printer did nothing. On my Ubuntu notebook, I saw an error dialog.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: hplip 3.11.7-1ubuntu3.1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Wed Dec 28 12:23:05 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lpstat:
device for HL-2030-series: usb://Brother/HL-2030%20series?serial=C0J887687
device for K-Block-Drucker: dnssd://Officejet%20Pro%208500%20A910%20%5B0B0C3F%5D._pdl-datastream._tcp.local/
device for mezgrPrinter: smb://METZLESHEIMNETZ/GABI/mezgrPrinter
MachineType: Hewlett-Packard Compaq Presario CQ60 Notebook PC
Papersize: a4
PpdFiles:
K-Block-Drucker: HP Officejet Pro 8500 a910, hpcups 3.11.7
mezgrPrinter: HP Deskjet f2400 Series, hpcups 3.11.7
HL-2030-series: Brother HL-2035 Foomatic/hl1250 (recommended)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic root=UUID=3e5f88e8-fcc6-40f3-a374-fc9a11ffd81e ro
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.31
dmi.board.name: 303C
dmi.board.vendor: Wistron
dmi.board.version: 08.47
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.31:bd10/17/2008:svnHewlett-Packard:pnCompaqPresarioCQ60NotebookPC:pvrF.31:rvnWistron:rn303C:rvr08.47:cvnWistron:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ60 Notebook PC
dmi.product.version: F.31
dmi.sys.vendor: Hewlett-Packard |
|
| 2012-01-07 12:49:17 |
Till Kamppeter |
bug watch added |
|
http://bugs.ghostscript.com/show_bug.cgi?id=692775 |
|
| 2012-01-07 12:49:17 |
Till Kamppeter |
bug task added |
|
gs-gpl |
|
| 2012-01-07 13:14:47 |
Bug Watch Updater |
gs-gpl: status |
Unknown |
Confirmed |
|
| 2012-01-07 13:14:47 |
Bug Watch Updater |
gs-gpl: importance |
Unknown |
Medium |
|
| 2012-01-07 22:26:19 |
Till Kamppeter |
ghostscript (Ubuntu): status |
Confirmed |
Triaged |
|
| 2012-01-08 13:24:37 |
Bug Watch Updater |
gs-gpl: status |
Confirmed |
Fix Released |
|
| 2012-01-08 16:27:17 |
Till Kamppeter |
attachment added |
|
lp909331.tar.gz https://bugs.launchpad.net/gs-gpl/+bug/909331/+attachment/2662877/+files/lp909331.tar.gz |
|
| 2012-01-26 00:11:07 |
Till Kamppeter |
ghostscript (Ubuntu): status |
Triaged |
Fix Released |
|
