Ubuntu
ghostscript package

bug with printing cyrillic symbols

Bug #879365 reported by Дмитрий on 2011-10-21

This bug report is a duplicate of: Bug #879977: Some characters missing on printed document (.odt .doc). Edit Remove

This bug affects 8 people

Affects		Status	Importance	Assigned to	Milestone
	GS-GPL	Confirmed	Medium	gs-afpl-bugzilla #692624
	ghostscript (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

ubuntu 11.10 LibreOffice 3.4.3
libreoffice printing cyrillic symbols on hp printers with bug, other printers and program like gedit work OK
driver foo2zjs
testing on printer
HP1018
HP1020
HP1000
bug in package 4.0.9-1ubuntu2, on 4.0.7-0ubuntu1 all work OK
---
ApportVersion: 1.23-0ubuntu3
Architecture: i386
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Lpstat:
device for Brother: lpd://192.168.0.220/LPT1
device for LJet1000: smb://WORKGROUP/PRIEM/hpLaserJ
MachineType: Hewlett-Packard HP Mini 210-2100
NonfreeKernelModules: wl
Package: cups 1.5.0-8ubuntu2
PackageArchitecture: i386
Papersize: a4
PpdFiles:
LJet1000: HP LaserJet 1000 Foomatic/foo2zjs (recommended)
Brother: Brother DCP-1200 Foomatic/hl1250 (recommended)
ProcEnviron:
LANGUAGE=ru_RU:en
PATH=(custom, no user)
LANG=ru_RU.UTF-8
LC_MESSAGES=ru_RU.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=4b1db6fd-a25d-41c3-9678-7cd5385fc36f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Tags: oneiric running-unity
Uname: Linux 3.0.0-12-generic i686
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (7 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
dmi.bios.date: 11/30/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1584
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 85.2B
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd11/30/2010:svnHewlett-Packard:pnHPMini210-2100:pvr058D110000202D00000300100:rvnHewlett-Packard:rn1584:rvr85.2B:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Mini 210-2100
dmi.product.version: 058D110000202D00000300100
dmi.sys.vendor: Hewlett-Packard
---
ApportVersion: 1.23-0ubuntu3
Architecture: i386
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Lpstat:
device for Brother: lpd://192.168.0.220/LPT1
device for LJet1000: smb://WORKGROUP/PRIEM/hpLaserJ
MachineType: Hewlett-Packard HP Mini 210-2100
NonfreeKernelModules: wl
Package: cups 1.5.0-8ubuntu2
PackageArchitecture: i386
Papersize: a4
PpdFiles:
LJet1000: HP LaserJet 1000 Foomatic/foo2zjs (recommended)
Brother: Brother DCP-1200 Foomatic/hl1250 (recommended)
ProcEnviron:
LANGUAGE=ru_RU:en
PATH=(custom, no user)
LANG=ru_RU.UTF-8
LC_MESSAGES=ru_RU.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=4b1db6fd-a25d-41c3-9678-7cd5385fc36f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Tags: oneiric
Uname: Linux 3.0.0-12-generic i686
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (7 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
dmi.bios.date: 11/30/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1584
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 85.2B
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd11/30/2010:svnHewlett-Packard:pnHPMini210-2100:pvr058D110000202D00000300100:rvnHewlett-Packard:rn1584:rvr85.2B:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Mini 210-2100
dmi.product.version: 058D110000202D00000300100
dmi.sys.vendor: Hewlett-Packard

See original description

Tags:

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21:

example Edit (101.9 KiB, image/jpeg)

description:

updated

Дмитрий (dmitrix) on 2011-10-21

description:

updated

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-10-21:

Can you please follow the instructions on https://wiki.ubuntu.com/DebuggingPrintingProblems, especially of the sections "CUPS error_log" and "Capturing print job data"?

Changed in foomatic-filters (Ubuntu):
status:	New → Incomplete
importance:	Undecided → Medium

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: BootDmesg.txt

apport information

tags:	added: apport-collected oneiric running-unity
description:	updated

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: CupsErrorLog.gz

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: CurrentDmesg.txt

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: Dependencies.txt

Dependencies.txt Edit (3.3 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: Locale.txt

Locale.txt Edit (335 bytes, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: Lspci.txt

Lspci.txt Edit (11.0 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: Lsusb.txt

Lsusb.txt Edit (536 bytes, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: PrintingPackages.txt

#10

PrintingPackages.txt Edit (1.2 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: ProcCpuinfo.txt

#11

ProcCpuinfo.txt Edit (2.9 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: ProcInterrupts.txt

#12

ProcInterrupts.txt Edit (2.0 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: ProcModules.txt

#13

ProcModules.txt Edit (2.4 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: UdevDb.txt

#14

UdevDb.txt Edit (111.8 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: UdevLog.txt

#15

UdevLog.txt Edit (250.6 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21:

#16

debug level Edit (202.5 KiB, text/plain)

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21:

#17

I did a previous report with foomatic-filters 4.0.7-0ubuntu1
so now make a new with foomatic-filters 4.0.9-1ubuntu2

description:

updated

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: BootDmesg.txt

#18

BootDmesg.txt Edit (54.6 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: CupsErrorLog.gz

#19

CupsErrorLog.gz Edit (33.6 KiB, application/octet-stream)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: CurrentDmesg.txt

#20

CurrentDmesg.txt Edit (1.7 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: Dependencies.txt

#21

Dependencies.txt Edit (3.3 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: Locale.txt

#22

Locale.txt Edit (335 bytes, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: Lspci.txt

#23

Lspci.txt Edit (11.0 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: Lsusb.txt

#24

Lsusb.txt Edit (536 bytes, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: PrintingPackages.txt

#25

PrintingPackages.txt Edit (1.2 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: ProcCpuinfo.txt

#26

ProcCpuinfo.txt Edit (2.9 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: ProcInterrupts.txt

#27

ProcInterrupts.txt Edit (2.0 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: ProcModules.txt

#28

ProcModules.txt Edit (2.4 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: UdevDb.txt

#29

UdevDb.txt Edit (111.8 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21: UdevLog.txt

#30

UdevLog.txt Edit (248.1 KiB, text/plain)

apport information

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21:

#31

error log with debug level Edit (436.9 KiB, text/plain)

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21:

#32

printout Edit (14.8 KiB, application/pdf)

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-21:

#33

scan print page Edit (101.9 KiB, image/jpeg)

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-10-21:

#34

Problem is that the new foomatic-filters uses Ghostscript to turn PDF into PostScript and not Poppler any more and Ghostscript has a bug which leads to a broken PostScript fiule when converting the PDF file attched to comment 32.

One can easily reproduce the problem by running the command

pdf2ps printout printout.ps
gs printout.ps

and gets an output which looks like the scanned printout attached to comment 33.

Changed in foomatic-filters (Ubuntu):
status:	Incomplete → Confirmed
affects:	foomatic-filters (Ubuntu) → ghostscript (Ubuntu)

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-10-21:

#35

Reported to Ghostscript upstream as

http://bugs.ghostscript.com/show_bug.cgi?id=692624

Bug Watch Updater (bug-watch-updater) on 2011-10-21

Changed in gs-gpl:
importance:	Unknown → Medium
status:	Unknown → Confirmed

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-10-23:

#36

A similar problem is bug 879977.

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-10-24:

#37

solution to this problem
wget http://security.ubuntu.com/ubuntu/pool/main/f/foomatic-filters/foomatic-filters_4.0.7-0ubuntu1.1_i386.deb
sudo dpkg -i foomatic-filters_4.0.7-0ubuntu1.1_i386.deb

p.s. do not update this package in update-manager

Revision history for this message

Age Jan Kuperus (ajk-tt) wrote on 2011-11-08:

#38

@dmitrix: this also seems to be a solution for #886571 (using the corresponding amd64 package)

Revision history for this message

Дмитрий (dmitrix) wrote on 2011-11-09:

#39

solution to this problem for i386 architecture
wget http://security.ubuntu.com/ubuntu/pool/main/f/foomatic-filters/foomatic-filters_4.0.7-0ubuntu1.1_i386.deb
sudo dpkg -i foomatic-filters_4.0.7-0ubuntu1.1_i386.deb

solution to this problem for amd64 architecture
wget http://security.ubuntu.com/ubuntu/pool/main/f/foomatic-filters/foomatic-filters_4.0.7-0ubuntu1.1_amd64.deb
sudo dpkg -i foomatic-filters_4.0.7-0ubuntu1.1_amd64.deb

###############
p.s. do not update this package in update-manager
or hold this package
sudo echo foomatic-filters hold | sudo dpkg --set-selections
###############

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-11-13:

#40

Marking as duplicate of bug 879977, as the upstream bug report corresponding to this bug got marked duplicate of the corresponding upstream bug of bug 879977.