Ubuntu

bug with printing cyrillic symbols

Reported by Дмитрий on 2011-10-21
40
This bug affects 8 people
Affects Status Importance Assigned to Milestone
GS-GPL
Confirmed
Medium
ghostscript (Ubuntu)
Medium
Unassigned

Bug Description

ubuntu 11.10 LibreOffice 3.4.3
libreoffice printing cyrillic symbols on hp printers with bug, other printers and program like gedit work OK
driver foo2zjs
testing on printer
HP1018
HP1020
HP1000
bug in package 4.0.9-1ubuntu2, on 4.0.7-0ubuntu1 all work OK
---
ApportVersion: 1.23-0ubuntu3
Architecture: i386
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Lpstat:
 device for Brother: lpd://192.168.0.220/LPT1
 device for LJet1000: smb://WORKGROUP/PRIEM/hpLaserJ
MachineType: Hewlett-Packard HP Mini 210-2100
NonfreeKernelModules: wl
Package: cups 1.5.0-8ubuntu2
PackageArchitecture: i386
Papersize: a4
PpdFiles:
 LJet1000: HP LaserJet 1000 Foomatic/foo2zjs (recommended)
 Brother: Brother DCP-1200 Foomatic/hl1250 (recommended)
ProcEnviron:
 LANGUAGE=ru_RU:en
 PATH=(custom, no user)
 LANG=ru_RU.UTF-8
 LC_MESSAGES=ru_RU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=4b1db6fd-a25d-41c3-9678-7cd5385fc36f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Tags: oneiric running-unity
Uname: Linux 3.0.0-12-generic i686
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (7 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
dmi.bios.date: 11/30/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1584
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 85.2B
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd11/30/2010:svnHewlett-Packard:pnHPMini210-2100:pvr058D110000202D00000300100:rvnHewlett-Packard:rn1584:rvr85.2B:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Mini 210-2100
dmi.product.version: 058D110000202D00000300100
dmi.sys.vendor: Hewlett-Packard
---
ApportVersion: 1.23-0ubuntu3
Architecture: i386
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Lpstat:
 device for Brother: lpd://192.168.0.220/LPT1
 device for LJet1000: smb://WORKGROUP/PRIEM/hpLaserJ
MachineType: Hewlett-Packard HP Mini 210-2100
NonfreeKernelModules: wl
Package: cups 1.5.0-8ubuntu2
PackageArchitecture: i386
Papersize: a4
PpdFiles:
 LJet1000: HP LaserJet 1000 Foomatic/foo2zjs (recommended)
 Brother: Brother DCP-1200 Foomatic/hl1250 (recommended)
ProcEnviron:
 LANGUAGE=ru_RU:en
 PATH=(custom, no user)
 LANG=ru_RU.UTF-8
 LC_MESSAGES=ru_RU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=4b1db6fd-a25d-41c3-9678-7cd5385fc36f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Tags: oneiric
Uname: Linux 3.0.0-12-generic i686
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (7 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
dmi.bios.date: 11/30/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1584
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 85.2B
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd11/30/2010:svnHewlett-Packard:pnHPMini210-2100:pvr058D110000202D00000300100:rvnHewlett-Packard:rn1584:rvr85.2B:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Mini 210-2100
dmi.product.version: 058D110000202D00000300100
dmi.sys.vendor: Hewlett-Packard

Дмитрий (dmitrix) wrote :
description: updated
Дмитрий (dmitrix) on 2011-10-21
description: updated
Till Kamppeter (till-kamppeter) wrote :

Can you please follow the instructions on https://wiki.ubuntu.com/DebuggingPrintingProblems, especially of the sections "CUPS error_log" and "Capturing print job data"?

Changed in foomatic-filters (Ubuntu):
status: New → Incomplete
importance: Undecided → Medium

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tags: added: apport-collected oneiric running-unity
description: updated

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Дмитрий (dmitrix) wrote :
Дмитрий (dmitrix) wrote :

I did a previous report with foomatic-filters 4.0.7-0ubuntu1
so now make a new with foomatic-filters 4.0.9-1ubuntu2

description: updated

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Дмитрий (dmitrix) wrote :
Дмитрий (dmitrix) wrote :
Дмитрий (dmitrix) wrote :

Problem is that the new foomatic-filters uses Ghostscript to turn PDF into PostScript and not Poppler any more and Ghostscript has a bug which leads to a broken PostScript fiule when converting the PDF file attched to comment 32.

One can easily reproduce the problem by running the command

pdf2ps printout printout.ps
gs printout.ps

and gets an output which looks like the scanned printout attached to comment 33.

Changed in foomatic-filters (Ubuntu):
status: Incomplete → Confirmed
affects: foomatic-filters (Ubuntu) → ghostscript (Ubuntu)

Reported to Ghostscript upstream as

http://bugs.ghostscript.com/show_bug.cgi?id=692624

Changed in gs-gpl:
importance: Unknown → Medium
status: Unknown → Confirmed

A similar problem is bug 879977.

Дмитрий (dmitrix) wrote :

solution to this problem
wget http://security.ubuntu.com/ubuntu/pool/main/f/foomatic-filters/foomatic-filters_4.0.7-0ubuntu1.1_i386.deb
sudo dpkg -i foomatic-filters_4.0.7-0ubuntu1.1_i386.deb

p.s. do not update this package in update-manager

Age Jan Kuperus (ajk-tt) wrote :

@dmitrix: this also seems to be a solution for #886571 (using the corresponding amd64 package)

Дмитрий (dmitrix) wrote :

solution to this problem for i386 architecture
wget http://security.ubuntu.com/ubuntu/pool/main/f/foomatic-filters/foomatic-filters_4.0.7-0ubuntu1.1_i386.deb
sudo dpkg -i foomatic-filters_4.0.7-0ubuntu1.1_i386.deb

solution to this problem for amd64 architecture
wget http://security.ubuntu.com/ubuntu/pool/main/f/foomatic-filters/foomatic-filters_4.0.7-0ubuntu1.1_amd64.deb
sudo dpkg -i foomatic-filters_4.0.7-0ubuntu1.1_amd64.deb

###############
p.s. do not update this package in update-manager
or hold this package
sudo echo foomatic-filters hold | sudo dpkg --set-selections
###############

Marking as duplicate of bug 879977, as the upstream bug report corresponding to this bug got marked duplicate of the corresponding upstream bug of bug 879977.

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