Hi.

I hate to be a noob cluttering up the bug space, but I'm hoping that someone can help--I'm at my wit's end...please please! I need to print these files to complete my immigration application!

A few weeks ago, the attached PDF and others like it printed fine in acroread.  Today, I find that they don't.  I don't know the reason for the change.  I think this document is encrypted in some way because it doesn't allow me to save it.

I go through all the printing dialogues and the file shows up in the print queue, but then it stops.  The printer never warms up.

I have tried (in order):
* xpdf - can print, can't fill forms
* evince - can print, filled forms print garbled
* updated acroread from 7.x to 8.1.1
* re-installied samsung unified driver
* downgraded cups from 7.1 to 7
* download/compile/install ghostscript 8.61
* upgraded cups from 7 to 7.1

In all cases, my system still works just fine.  Printing works fine from:
gedit
openoffice
acroread (with other documents)

My cups error_log:

E [07/Dec/2007:22:38:22 +0000] [Job 195] Failed to load the PPM image
E [07/Dec/2007:22:38:22 +0000] PID 6456 (/usr/lib/cups/filter/rastertosamsungspl) stopped with status 3!
E [07/Dec/2007:22:38:22 +0000] [Job 195] Job stopped due to filter errors.
E [07/Dec/2007:22:51:36 +0000] [Job 197] Failed to load the PPM image
E [07/Dec/2007:22:51:36 +0000] PID 7286 (/usr/lib/cups/filter/rastertosamsungspl) stopped with status 3!
E [07/Dec/2007:22:51:38 +0000] [Job 197] Job stopped due to filter errors.
E [07/Dec/2007:23:27:22 +0000] [Job 198] Failed to load the PPM image
E [07/Dec/2007:23:27:22 +0000] PID 28659 (/usr/lib/cups/filter/rastertosamsungspl) stopped with status 3!
E [07/Dec/2007:23:27:22 +0000] [Job 198] Job stopped due to filter errors.


My printingbuginfo -u

ProblemType: printingbuginfo v2.0: printingbug+localusb (https://wiki.ubuntu.com/PrintingBugInfoScript)
CupsConfiguredDevices:
 device for MP160: cnij_usb:/dev/usblp0
 device for PDF: cups-pdf:/
 device for scx4200: mfp:/dev/mfp4
CupsConfiguredPPDs:
 MP160: Canon MP160 Ver.2.70
 PDF: Generic PDF file generator
 scx4200: Samsung SCX-4200 Series
Date: Fri Dec  7 18:53:25 2007
DesktopEnvironment: GNOME
DistroRelease: Ubuntu 7.10
EtcPapersize: letter
InstalledPrintingPackages:
 ii  cupsys                   1.3.2-1ubuntu7.1         Common UNIX Printing System(tm) - server
 ii  cupsys-driver-gutenprint 5.0.1-0ubuntu8           printer drivers for CUPS
 ii  foo2zjs                  20070625-0ubuntu1.1      Support for printing to ZjStream-based printers
 ii  foomatic-db              20070919-0ubuntu3        OpenPrinting printer support - database
 ii  foomatic-db-engine       3.0.2-20070719-0ubuntu4  OpenPrinting printer support - programs
 ii  foomatic-db-hpijs        20070813-0ubuntu1        OpenPrinting printer support - database for HPIJS driver
 ii  foomatic-filters         3.0.2-20070719-0ubuntu1  OpenPrinting printer support - filters
 ii  ghostscript              8.61.dfsg.1~svn8187-0ubu The GPL Ghostscript PostScript/PDF interpreter
 ii  gnome-cups-manager       0.31-3ubuntu5            CUPS printer admin tool for GNOME
 ii  gs-common                8.61.dfsg.1~svn8187-0ubu Transitional package
 ii  gs-esp                   8.61.dfsg.1~svn8187-0ubu Transitional package
 ii  gs-esp-x                 8.61.dfsg.1~svn8187-0ubu Transitional package
 ii  hpijs                    2.7.7+2.7.7.dfsg.1-0ubun HP Linux Printing and Imaging - gs IJS driver (hpijs)
 ii  hplip                    2.7.7.dfsg.1-0ubuntu5    HP Linux Printing and Imaging System (HPLIP)
 ii  kdeprint                 4:3.5.8-0ubuntu2         print system for KDE
 ii  libgnomeprint2.2-0       2.18.2-0ubuntu1          The GNOME 2.2 print architecture - runtime files
 ii  min12xxw                 0.0.9-1build1            Printer driver for KonicaMinolta PagePro 1[234]xxW
 ii  openprinting-ppds        20070919-0ubuntu3        OpenPrinting printer support - PostScript PPD files
 ii  pnm2ppa                  1.12-16                  PPM to PPA converter
 ii  pxljr                    1.1-0ubuntu1             Driver for HP's Color LaserJet 35xx/36xx color laser printers
 ii  splix                    1.0.1.1-0ubuntu2         Driver for Samsung's SPL2 (bw) and SPLc (color) laser printers
 ii  system-config-printer    0.7.75+svn1653-0ubuntu2  Printer configuration GUI
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8, LC_PAPER=en_US.UTF-8
Uname: Linux arclight-linux 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686 GNU/Linux
UsbPrinterDevices: lrwxrwxrwx 1 root root 7 Dec  7 18:38 /dev/usblp0 -> usb/lp0
UsbPrinterIEEE1284Id:
 /dev/usblp0: GET_DEVICE_ID string:
 MFG:Samsung;CMD:GDI;MDL:SCX-4200 Series;CLS:PRINTER;MODE:PCL;STATUS:IDLE;
UsbPrinterKernelModules:
 usblp                  15104  0 
 usbcore               138632  8 usblp,usb_storage,usbhid,hci_usb,libusual,ehci_hcd,uhci_hcd
lsusb:
 Bus 005 Device 003: ID 050d:0413 Belkin Components 
 Bus 005 Device 005: ID 099a:0536 Zippy Technology Corp. 
 Bus 005 Device 006: ID 04e8:341b Samsung Electronics Co., Ltd 
 Bus 005 Device 009: ID 047d:101f Kensington PocketMouse Pro
 Bus 005 Device 008: ID 046e:530a Behavior Tech. Computer Corp. 
 Bus 005 Device 007: ID 046e:5400 Behavior Tech. Computer Corp. 
 Bus 005 Device 002: ID 413c:9001 Dell Computer Corp. 
 Bus 005 Device 001: ID 0000:0000  
 Bus 004 Device 001: ID 0000:0000  
 Bus 003 Device 001: ID 0000:0000  
 Bus 002 Device 002: ID 413c:8103 Dell Computer Corp. Wireless 350 Bluetooth
 Bus 002 Device 001: ID 0000:0000  
 Bus 001 Device 001: ID 0000:0000