Unable to switch GDM User -

Bug #2000240 reported by olivierm38
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hello

since upgrading to 22.04.1 LTS it's no longer possible to switch users from graphical menu.

The behaviour is as follows:
- from user A session, click on System menu and then Change user
- the user list is displayed
- clicking on another user (B) then I'm prompted for the password
- when I enter the password, there is a lag, and then the user list is displayed again

I tried alternatives
- locking the A session before trying to open B session > no success
- using the Wayland logging possiblity > no success

Using journalctl wit support from experienced Ubunteros I tried to find issues and apparently there is an error related to the problem (I do not know if it's the cause or the consequence)

sept. 04 17:55:12 pcmail gdm3[1002]: GLib-GObject: g_object_set_is_valid_property: object class 'GdmLocalDisplay' has no property named 'supported-session-tyes'

there has also been a problem with apparmor (several messages logged)

sept. 04 17:55:21 pcmail audit[746]: USER_AVC pid=746 uid=103 auid=4294967295 ses=4294967295 subj=? msg='apparmor="DENIED" operation="dbus_signal" bus="system" path="/org/freedesktop/login1" interface=>
                                      exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: olmaillard 18811 F.... pulseaudio
 /dev/snd/controlC1: olmaillard 18811 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2021-10-01 (445 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-56-generic root=UUID=87e4303c-d957-47d2-a76b-a46611c78fbd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-56.62-generic 5.15.64
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-56-generic N/A
 linux-backports-modules-5.15.0-56-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.7
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: jammy
Uname: Linux 5.15.0-56-generic x86_64
UpgradeStatus: Upgraded to jammy on 2022-08-17 (125 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/11/2019
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2603
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B360M-C
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2603:bd10/11/2019:br5.13:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB360M-C:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuASUS_MB_CNL:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: olmaillard 18811 F.... pulseaudio
 /dev/snd/controlC1: olmaillard 18811 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2021-10-01 (445 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-56-generic root=UUID=87e4303c-d957-47d2-a76b-a46611c78fbd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-56.62-generic 5.15.64
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-56-generic N/A
 linux-backports-modules-5.15.0-56-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.7
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: jammy
Uname: Linux 5.15.0-56-generic x86_64
UpgradeStatus: Upgraded to jammy on 2022-08-17 (125 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/11/2019
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2603
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B360M-C
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2603:bd10/11/2019:br5.13:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB360M-C:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuASUS_MB_CNL:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2000240

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
olivierm38 (ojp-maillard) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected jammy
description: updated
Revision history for this message
olivierm38 (ojp-maillard) wrote : CurrentDmesg.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : Lspci.txt

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Revision history for this message
olivierm38 (ojp-maillard) wrote : Lspci-vt.txt

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olivierm38 (ojp-maillard) wrote : Lsusb.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : Lsusb-t.txt

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Revision history for this message
olivierm38 (ojp-maillard) wrote : Lsusb-v.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : PaInfo.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : ProcCpuinfoMinimal.txt

apport information

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olivierm38 (ojp-maillard) wrote : ProcInterrupts.txt

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Revision history for this message
olivierm38 (ojp-maillard) wrote : ProcModules.txt

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Revision history for this message
olivierm38 (ojp-maillard) wrote : PulseList.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : UdevDb.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : WifiSyslog.txt

apport information

description: updated
Revision history for this message
olivierm38 (ojp-maillard) wrote : AlsaInfo.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : CurrentDmesg.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : Lspci.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : Lspci-vt.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : Lsusb.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : Lsusb-t.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : Lsusb-v.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : PaInfo.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : ProcInterrupts.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : ProcModules.txt

apport information

Revision history for this message
olivierm38 (ojp-maillard) wrote : PulseList.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
affects: linux (Ubuntu) → gdm3 (Ubuntu)
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