blanking locks screen although screen lock is disabled

Bug #1967885 reported by Jurgen Schellaert
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Expired
Undecided
Unassigned
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I disabled screen lock from Settings > Privacy > Screen. Even so, I am forced to log in any time my screen has blanked.

When I inspect dconf-editor (org.gnome.desktop.lockdown), I see that locking is indeed active.

This looks like a discrepancy between the settings mechanism and dconf.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gdm3 42.0-1ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27
Uname: Linux 5.15.0-23-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu80
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 5 16:06:06 2022
InstallationDate: Installed on 2022-03-27 (8 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220326)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jurgen Schellaert (jurgen-schellaert-j) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Assuming the screen is really locked then this bug is the responsibility of gnome-shell.

Although if gnome-shell crashed when the screen blanked then you might be returned to the login screen.

Which is it? Can you provide a photo of the lock screen?

Changed in gdm3 (Ubuntu):
status: New → Incomplete
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Jurgen Schellaert (jurgen-schellaert-j) wrote (last edit ):

Possibly related to bug #1968208, which I reported today: frozen gnome-shell after logging in/unlocking.

This new bug would indicate that gnome-shell indeed randomly crashes. The behaviour is inconsistent, though. Sometimes it does not crash at all, at other times it does but it does not always cause the desktop to freeze.

I can add a photo, as your requested, but I wonder whether that would add anything. The lock screen is simply the log-in screen that traditionally comes up when the system is booted.

Update: this gnome-shell crash appears to be related chiefly to the flatpak firefox I am using. It is rare for other applications to freeze.

Revision history for this message
Jurgen Schellaert (jurgen-schellaert-j) wrote :

Running gsettings with sudo seems to nail it:
sudo gsettings set org.gnome.desktop.lockdown disable-lock-screen 'true'

But this disables screen locking for every user. That is irrelevant to me but some may care.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

> I can add a photo, as your requested, but I wonder whether that would add anything. The lock screen is simply the log-in screen that traditionally comes up when the system is booted.

The lock screen and login screen are different, which is why I asked. If you see the login screen instead of the lock screen then gnome-shell has crashed. So maybe this is just bug 1968208 (which is bug 1965897).

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.]

Changed in gdm3 (Ubuntu):
status: Incomplete → Expired
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