Occasionally gdm login comes up without a user

Bug #1959927 reported by Matvey Teplov
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
New
Undecided
Unassigned

Bug Description

From time to time after locking the station, the GDM login screen comes up without a user, but with the password prompt. At this time login fails at a 100% rate. Recovery is to cancel the login by escaping (ESC key) and re-trying again until the user name is displayed. There is a single known login-enabled user in the system.

Description: Ubuntu 20.04.3 LTS
Release: 20.04

gdm3:
  Installed: 3.36.3-0ubuntu0.20.04.4
  Candidate: 3.36.3-0ubuntu0.20.04.4
  Version table:
 *** 3.36.3-0ubuntu0.20.04.4 500
        500 http://nl.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     3.36.3-0ubuntu0.20.04.2 500
        500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages
     3.34.1-1ubuntu1 500
        500 http://nl.archive.ubuntu.com/ubuntu focal/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gdm3 3.36.3-0ubuntu0.20.04.4
ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
Date: Thu Feb 3 18:41:50 2022
ExecutablePath: /usr/sbin/gdm3
InstallationDate: Installed on 2022-02-01 (2 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Matvey Teplov (matvey-teplov) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1933888, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
Matvey Teplov (matvey-teplov) wrote : Re: [Bug 1959927] Re: Occasionally gdm login comes up without a user

Hi,

Yes, pretty much the same with one exception - there is no generic user
shown, but just a password prompt.

Regards

On Fri, Feb 4, 2022, 06:50 Daniel van Vugt <email address hidden>
wrote:

> *** This bug is a duplicate of bug 1933888 ***
> https://bugs.launchpad.net/bugs/1933888
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. This particular bug has already been reported and is a
> duplicate of bug 1933888, so it is being marked as such. Please look at
> the other bug report to see if there is any missing information that you
> can provide, or to see if there is a workaround for the bug.
> Additionally, any further discussion regarding the bug should occur in
> the other report. Feel free to continue to report any other bugs you may
> find.
>
>
> ** This bug has been marked a duplicate of bug 1933888
> Login screen displays unknown user when coming back from blank screen
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1959927
>
> Title:
> Occasionally gdm login comes up without a user
>
> Status in gdm3 package in Ubuntu:
> New
>
> Bug description:
> From time to time after locking the station, the GDM login screen
> comes up without a user, but with the password prompt. At this time
> login fails at a 100% rate. Recovery is to cancel the login by
> escaping (ESC key) and re-trying again until the user name is
> displayed. There is a single known login-enabled user in the system.
>
> Description: Ubuntu 20.04.3 LTS
> Release: 20.04
>
> gdm3:
> Installed: 3.36.3-0ubuntu0.20.04.4
> Candidate: 3.36.3-0ubuntu0.20.04.4
> Version table:
> *** 3.36.3-0ubuntu0.20.04.4 500
> 500 http://nl.archive.ubuntu.com/ubuntu focal-updates/main
> amd64 Packages
> 100 /var/lib/dpkg/status
> 3.36.3-0ubuntu0.20.04.2 500
> 500 http://security.ubuntu.com/ubuntu focal-security/main amd64
> Packages
> 3.34.1-1ubuntu1 500
> 500 http://nl.archive.ubuntu.com/ubuntu focal/main amd64
> Packages
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: gdm3 3.36.3-0ubuntu0.20.04.4
> ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19
> Uname: Linux 5.13.0-28-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.21
> Architecture: amd64
> CasperMD5CheckResult: skip
> Date: Thu Feb 3 18:41:50 2022
> ExecutablePath: /usr/sbin/gdm3
> InstallationDate: Installed on 2022-02-01 (2 days ago)
> InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64
> (20210819)
> SourcePackage: gdm3
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1959927/+subscriptions
>
>

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