[HP Pavilion 15] Keyboard does not work immediately on Ubuntu login page (but 'i8042.nopnp' fixes it)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I have a problem with logging into Ubuntu, i.e. in the login window I cannot enter the password for 10-20 seconds (most often with a cold start) the keyboard does not work (laptop keyboard). After several seconds, the keyboard starts and I can enter the password. I tested on "clean" versions of Ubuntu 20.04.2.0 LTS, 20.10 (also with Kernel 5.10), 21.04. The problem occurs on the HP Pavilion 15-eg0016nw laptop with an Intel Core i7-1135G7 processor (also occurs on the HP Pavilion 15-eg0073cl with Intel Core i7-1165G7).
During normal operation, the keyboard works without any problems - the problem is only when logging into the system.
I am using the latest BIOS version (F.12), but I have also used older versions: F.5 and F.11.
Another user with the HP Pavilion 15-eg0073cl laptop (a very similar laptop model) has the same problem:
https:/
Link to question: https:/
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 21.04
InstallationDate: Installed on 2021-05-05 (1 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
Package: gnome-shell 3.38.4-1ubuntu2
PackageArchitec
ProcVersionSign
RelatedPackageV
Tags: hirsute wayland-session
Uname: Linux 5.11.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
BootLog: Error: [Errno 13] Brak dostępu: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroRelease: Ubuntu 21.04
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation TigerLake GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Iris Xe Graphics [103c:87cb]
InstallationDate: Installed on 2021-05-05 (1 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: HP HP Pavilion Laptop 15-eg0xxx
Package: mutter
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.197
Tags: hirsute wayland-session ubuntu wayland-session
Uname: Linux 5.11.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/17/2021
dmi.bios.release: 15.12
dmi.bios.vendor: Insyde
dmi.bios.version: F.12
dmi.board.
dmi.board.name: 87CB
dmi.board.vendor: HP
dmi.board.version: 34.27
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnInsyde:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-eg0xxx
dmi.product.sku: 2Q1C0EA#AKD
dmi.product.
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.104-1build1
version.
version.
version.
version.
version.
version.
version.
description: | updated |
summary: |
- The keyboard is not detected for 10-20 seconds + Keyboard does not work immediately on Ubuntu login page |
description: | updated |
affects: | ubuntu → gdm3 (Ubuntu) |
summary: |
- Keyboard does not work immediately on Ubuntu login page + [HP Pavilion 15] Keyboard does not work immediately on Ubuntu login page |
Changed in gnome-shell (Ubuntu): | |
status: | Incomplete → New |
Changed in linux (Ubuntu): | |
status: | Incomplete → New |
no longer affects: | libinput (Ubuntu) |
no longer affects: | mutter (Ubuntu) |
summary: |
[HP Pavilion 15] Keyboard does not work immediately on Ubuntu login page + (but 'i8042.nopnp' fixes it) |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
To change the source package that this bug is filed about visit https:/ /bugs.launchpad .net/ubuntu/ +bug/1927514/ +editstatus and add the package name in the text box next to the word Package.
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