Login screen not keyboard accessible after using NoMachine

Bug #1844641 reported by Nick
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

As far as I can tell this is related to having used the system via the NoMachine remote desktop server.

- Be at the login screen
- Connect remotely to system from another computer and start a new Virtual desktop
- Sign out of virtual desktop
- Return to system and try to log in using only the keyboard
- The current user is not selected and no combination of keyboard keys (tab etc.) are able to focus it. Only the mouse can select the user to show the password field.

I'm using a NoMachine Workstation subscription but I think the free package would be similarly affected.

Description: Ubuntu 19.04
Release: 19.04

Package: nomachine-workstation
Version: 6.6.8-8
Status: install ok installed
Priority: optional
Section: net
Maintainer: NoMachine S.a.r.l. <email address hidden>
Installed-Size: 258 MB
Conflicts: nxmanager, nxwebplayer, nxserver, nxnode, nxclient, nomachine-enterprise-client
Replaces: nxmanager, nxwebplayer, nxserver, nxnode, nxclient, nomachine
Download-Size: unknown
APT-Manual-Installed: yes
APT-Sources: /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gdm3 3.32.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.0.0-29.31-generic 5.0.21
Uname: Linux 5.0.0-29-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 19 10:15:08 2019
EcryptfsInUse: Yes
InstallationDate: Installed on 2018-08-23 (391 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/usr/local/bin/bash
SourcePackage: gdm3
UpgradeStatus: Upgraded to disco on 2019-05-08 (133 days ago)

Revision history for this message
Nick (nicky-nick-nickleton) wrote :
Revision history for this message
Tim Richardson (tim-richardson) wrote :

I experience this in 20.04 as well: remote session with Workstation, after termination the greeter on this host does not respond to the mouse. The keyboard allows access to virtual terminals and ctrl-alt-delete reboots.

Hopefully nomachine has an answer.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gdm3 (Ubuntu):
status: New → Confirmed
tags: added: focal
removed: disco
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