[nvidia] After resume the unlock screen is a black background with pixel garbage. Bitmap garbage flashes on the screen when interacting with anything.

Bug #1809407 reported by Kevin McMurtrie on 2018-12-21
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Undecided
Unassigned
gnome-shell (Ubuntu)
Undecided
Unassigned

Bug Description

Every other wake from sleep presents a corrupted screen with no unlock app. There's a dock and system menu on a black background with pixel garbage. Some personal information in the dock's large window thumbnails. Bitmap garbage flashes on the screen when interacting with anything. Only workaround is doing another sleep-wake cycle.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: xorg 1:7.7+19ubuntu8
ProcVersionSignature: Ubuntu 4.18.0-12.13-generic 4.18.17
Uname: Linux 4.18.0-12-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.4b.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:4b:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.87 Tue Aug 21 12:33:05 PDT 2018
 GCC version: gcc version 8.2.0 (Ubuntu 8.2.0-7ubuntu1)
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 20 22:19:29 2018
DistUpgraded: 2018-12-01 23:07:50,385 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: cosmic
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 390.87, 4.18.0-11-generic, x86_64: installed
 nvidia, 390.87, 4.18.0-12-generic, x86_64: installed
 virtualbox, 5.2.18, 4.18.0-11-generic, x86_64: installed
 virtualbox, 5.2.18, 4.18.0-12-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 NVIDIA Corporation GP106 [GeForce GTX 1060 3GB] [10de:1c02] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: eVga.com. Corp. GP106 [GeForce GTX 1060 3GB] [3842:6162]
InstallationDate: Installed on 2018-10-28 (54 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Gigabyte Technology Co., Ltd. Default string
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-12-generic root=UUID=a8c839e7-c579-4699-999a-748f804ff9e0 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to cosmic on 2018-12-02 (18 days ago)
dmi.bios.date: 06/08/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F24
dmi.board.asset.tag: Default string
dmi.board.name: X99P-SLI-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF24:bd06/08/2017:svnGigabyteTechnologyCo.,Ltd.:pnDefaultstring:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX99P-SLI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: Default string
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.95-1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3

Daniel van Vugt (vanvugt) wrote :

This sounds like a combination of bug 1769383 and something else. Can you please provide a photo of the issue so we can figure out what the second part is?

affects: xorg (Ubuntu) → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
tags: added: nvidia
Changed in gdm3 (Ubuntu):
status: New → Incomplete
summary: - No unlock screen
+ [nvidia] Lock screen is a black background with pixel garbage. Bitmap
+ garbage flashes on the screen when interacting with anything.
summary: - [nvidia] Lock screen is a black background with pixel garbage. Bitmap
- garbage flashes on the screen when interacting with anything.
+ [nvidia] After resume the unlock screen is a black background with pixel
+ garbage. Bitmap garbage flashes on the screen when interacting with
+ anything.
tags: added: resume suspend-resume

I did some random trial and error debugging.

There's always a login screen on console 1 and there's always a desktop GUI on console 2. It's sometimes waking from sleep into display 2 while still locked. There's a dock, a system menu, and random bitmap garbage. Hitting CTRL-ALT-F1 goes to the login screen. After logging in, it jumps to a normally working display 2.

Not sure if it's related: CTRL-ALT-fkey is sometimes generating app keyboard events rather than switching consoles.

Installing 18.04 completely corrupted my system and I had wipe the disk. This isn't an old crusty installation.

Launchpad Janitor (janitor) wrote :

[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.]

Changed in gdm3 (Ubuntu):
status: Incomplete → Expired
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
Changed in gdm3 (Ubuntu):
status: Expired → New
Changed in gnome-shell (Ubuntu):
status: Expired → New
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