Switching to console and back crashes session

Bug #1804251 reported by Gonçalo Marrafa
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Expired
Undecided
Unassigned
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have a laptop with an external monitor connected to it. When I log in my setup is to use only the external monitor. If I, then, switch to a console and try to switch back to my X session or to the GDM login screen, my logged in session crashes.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: gdm3 3.30.1-1ubuntu5
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 20 15:03:00 2018
InstallationDate: Installed on 2017-12-14 (340 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
SourcePackage: gdm3
UpgradeStatus: Upgraded to cosmic on 2018-10-19 (31 days ago)
modified.conffile..etc.default.apport: [modified]
mtime.conffile..etc.default.apport: 2018-11-19T14:27:13.790460
mtime.conffile..etc.gdm3.custom.conf: 2018-11-20T15:00:21.817449

Revision history for this message
Gonçalo Marrafa (goncalo-marrafa) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

Changed in gdm3 (Ubuntu):
status: New → Incomplete
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Gonçalo Marrafa (goncalo-marrafa) wrote : Re: [Bug 1804251] Re: Switching to console and back crashes session

Thanks for your reply. I've followed the step you recommended to submit a
new bug report.

Regards.

Gonçalo Marrafa

On Wed, 21 Nov 2018 at 02:50, Daniel van Vugt <email address hidden>
wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. It sounds like some part of the system has crashed. To
> help us find the cause of the crash please follow these steps:
>
> 1. Look in /var/crash for crash files and if found run:
> ubuntu-bug YOURFILE.crash
> Then tell us the ID of the newly-created bug.
>
> 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
> ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
> Do you find any links to recent problems on that page? If so then please
> send the links to us.
>
> 3. If step 2 also failed then apply the workaround from bug 994921,
> reboot, reproduce the crash, and retry step 1.
>
> Please take care to avoid attaching .crash files to bugs as we are
> unable to process them as file attachments. It would also be a security
> risk for yourself.
>
>
>
> ** Changed in: gdm3 (Ubuntu)
> Status: New => Incomplete
>
> ** Also affects: gnome-shell (Ubuntu)
> Importance: Undecided
> Status: New
>
> ** Changed in: gnome-shell (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1804251
>
> Title:
> Switching to console and back crashes session
>
> Status in gdm3 package in Ubuntu:
> Incomplete
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> I have a laptop with an external monitor connected to it. When I log
> in my setup is to use only the external monitor. If I, then, switch to
> a console and try to switch back to my X session or to the GDM login
> screen, my logged in session crashes.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.10
> Package: gdm3 3.30.1-1ubuntu5
> ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
> Uname: Linux 4.18.0-11-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> ApportVersion: 2.20.10-0ubuntu13.1
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Nov 20 15:03:00 2018
> InstallationDate: Installed on 2017-12-14 (340 days ago)
> InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64
> (20171018)
> SourcePackage: gdm3
> UpgradeStatus: Upgraded to cosmic on 2018-10-19 (31 days ago)
> modified.conffile..etc.default.apport: [modified]
> mtime.conffile..etc.default.apport: 2018-11-19T14:27:13.790460
> mtime.conffile..etc.gdm3.custom.conf: 2018-11-20T15:00:21.817449
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1804251/+subscriptions
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.]

Changed in gdm3 (Ubuntu):
status: Incomplete → Expired
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