Laptop suspends on login with external screen and lid closed

Bug #1802696 reported by Nickolay Ihalainen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Release: 18.10
with latest updates installed.

I have mouse, keyboard and external screen connected to the laptop, lid is closed.
Right after boot I'm selecting user, typing password, pressing enter and after a few seconds laptop suspends (fan stopped, keyboard lights turned off). Pressing space on a keyboard wakes it up.

MSI GL72 7RD, nvidia drivers installed 390.87, X11 ubuntu desktop session selected in login screen.

Could be resolved if sleep is disabled on systemd side:
sudo systemctl mask sleep.target suspend.target hibernate.target hybrid-sleep.target

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please try installing 'gnome-tweaks' and setting:

  Tweaks > General > Suspend when laptop lid is closed = OFF

tags: added: cosmic
Changed in gdm (Ubuntu):
status: New → Incomplete
tags: added: multimonitor
affects: gdm (Ubuntu) → gdm3 (Ubuntu)
tags: added: nvidia
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please also run this command to send us more information:

  apport-collect 1802696

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.]

Changed in gdm3 (Ubuntu):
status: Incomplete → Expired
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