No X display - gdm3 crash with segfault
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gdm3 (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
This desktop was running 16.04.5 version and started few weeks ago to have the desktop crashing. In dmesg I saw compiz segfault at 0 ip [...] error 4. I decide to upgrade to 18.04.1 to solve this problem but it's still there: gnome-shell at 0 ip [...] error 4
In 18.04 i even don't get the desktop, only the mouse indicator is visible, disappearing from time to time (seems on each crash).
Attached is the output of an radeontool dump. The desktop is unusable in graphic mode.
Daniel
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSign
Uname: Linux 4.15.0-34-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.3
Architecture: amd64
Date: Wed Sep 5 14:40:14 2018
DistUpgraded: 2018-09-05 13:03:08,966 DEBUG Running PostInstallScript: './xorg_
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] RS482/RS485 [Radeon Xpress 1100/1150] [1002:5974] (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company DC5750 Microtower [103c:280a]
Subsystem: Hewlett-Packard Company RS480 [Radeon Xpress 1150] (Secondary) [103c:280b]
InstallationDate: Installed on 2016-03-03 (916 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160227)
MachineType: Hewlett-Packard HP Compaq dc5750 Small Form Factor
ProcEnviron:
TERM=screen
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to bionic on 2018-09-05 (0 days ago)
dmi.bios.date: 04/18/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786E3 v02.22
dmi.board.name: 0A64h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq dc5750 Small Form Factor
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.13.
version.libdrm2: libdrm2 2.4.91-2
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Wed Sep 5 08:36:00 2018
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input AT Translated Set 2 keyboard KEYBOARD, id 8
input ImPS/2 Generic Wheel Mouse MOUSE, id 9
input HP WMI hotkeys KEYBOARD, id 10
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.8
xserver.
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https:/ /errors. ubuntu. com/user/ ID where ID is the content of file /var/lib/ whoopsie/ whoopsie- id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.