Activity log for bug #1776534

Date Who What changed Old value New value Message
2018-06-12 17:34:28 Ananth P bug added bug
2018-06-12 17:34:28 Ananth P attachment added journalctl log during logout and subsequent input devices freeze https://bugs.launchpad.net/bugs/1776534/+attachment/5151811/+files/ubuntu_18_04_input_devices_error_at_logout.log
2018-06-12 17:38:15 Ananth P description laptop: HP G42 Ubuntu: 18.04 LTS After clicking logout or switch user, once the system reaches the greeter/login screen, input devices -- keyboard, mouse, touchpad -- stop working, making it impossible to login back or shutdown. Initially I thought the system is frozen, but log shows that it still respnds to lid open/close, usb plug/unplug events, scheduled background tasks etc. Only the input devices, both onboard and external, are not usable. There's an external monitor attached to the laptop, and it shows the greeter and changes when lid is open or closed. What works: * logging in during fresh boot. Keyboard and mouse work at the greeter. * suspend/resume, lock/unlock screen. I'm able to enter password and get back to my session. * shutdown/restart while logged in. What doesn't work: * logout * switch user laptop: HP G42 Ubuntu: 18.04 LTS After clicking logout or switch user, once the system reaches the greeter/login screen, input devices -- keyboard, mouse, touchpad -- stop working, making it impossible to login back or shutdown. Initially I thought the system is frozen, but log shows that it still respnds to lid open/close, usb plug/unplug events, scheduled background tasks etc. Only the input devices, both onboard and external, are not usable. There's an external monitor attached to the laptop, and it shows the greeter and changes when lid is open or closed. What works: * logging in during fresh boot. Keyboard and mouse work at the greeter. * suspend/resume, lock/unlock screen. I'm able to enter password and get back to my session. * shutdown/restart while logged in. What doesn't work: * logout * switch user 17.10 and other previous versions of ubuntu didn't have this issue on the same machine.
2018-06-12 18:40:47 Ananth P affects ubuntu gdm3 (Ubuntu)
2018-06-12 18:42:40 Ananth P description laptop: HP G42 Ubuntu: 18.04 LTS After clicking logout or switch user, once the system reaches the greeter/login screen, input devices -- keyboard, mouse, touchpad -- stop working, making it impossible to login back or shutdown. Initially I thought the system is frozen, but log shows that it still respnds to lid open/close, usb plug/unplug events, scheduled background tasks etc. Only the input devices, both onboard and external, are not usable. There's an external monitor attached to the laptop, and it shows the greeter and changes when lid is open or closed. What works: * logging in during fresh boot. Keyboard and mouse work at the greeter. * suspend/resume, lock/unlock screen. I'm able to enter password and get back to my session. * shutdown/restart while logged in. What doesn't work: * logout * switch user 17.10 and other previous versions of ubuntu didn't have this issue on the same machine. laptop: HP G42 Ubuntu: 18.04 LTS After clicking logout or switch user, once the system reaches the greeter/login screen, input devices -- keyboard, mouse, touchpad -- stop working, making it impossible to login back or shutdown. Initially I thought the system is frozen, but log shows that it still responds to lid open/close, usb plug/unplug events, scheduled background tasks etc. Only the input devices, both onboard and external, are not usable. There's an external monitor attached to the laptop, and it shows the greeter and changes when lid is open or closed. What works: * logging in during fresh boot. Keyboard and mouse work at the greeter. * suspend/resume, lock/unlock screen. I'm able to enter password and get back to my session. * shutdown/restart while logged in. What doesn't work: * logout * switch user 17.10 and other previous versions of ubuntu didn't have this issue on the same machine. Workaround: restart gdm3 from a remote client.
2018-06-13 06:30:58 Daniel van Vugt tags 18.04 bionic
2018-06-13 06:31:12 Daniel van Vugt tags bionic 18.04 bionic
2018-06-13 06:34:13 Daniel van Vugt gdm3 (Ubuntu): status New Incomplete
2018-06-13 15:50:35 Ananth P attachment added dpkg -l https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1776534/+attachment/5152137/+files/dpkg.txt
2018-06-15 02:03:53 Daniel van Vugt gdm3 (Ubuntu): status Incomplete New
2018-08-17 04:32:39 Launchpad Janitor gdm3 (Ubuntu): status New Confirmed
2018-10-12 09:01:55 dan the person bug added subscriber dan the person