Entering wrong password once on login causes startup to hang on purple screen
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gdm3 (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Hi folks,
Running Ubuntu 18.04 LTS (dual boot with Windows 10 Pro) on Dell XPS 15 9570, lshw below.
Steps to reproduce:
1. Turn on computer
2. Select Ubuntu from GRUB menu
3. Wait for login screen
4. User list appears, click on user
5. Enter incorrect password
6. Wait for prompt to enter password again
7. Enter correct password
Now screen will hang.
lshw:
xps15
description: Notebook
product: XPS 15 9575 (080D)
vendor: Dell Inc.
serial: FZVMTN2
width: 64 bits
capabilities: smbios-3.1 dmi-3.1 smp vsyscall32
configuration: boot=normal chassis=notebook family=XPS sku=080D uuid=44454C4C-
*-core
description: Motherboard
product: 0C32VW
vendor: Dell Inc.
physical id: 0
version: A00
serial: /FZVMTN2/
*-firmware
vendor: Dell Inc.
physical id: 0
version: 1.0.7
date: 03/16/2018
size: 64KiB
capacity: 15MiB
*-memory
physical id: 3c
slot: System board or motherboard
size: 16GiB
*-bank
slot: Motherboard
size: 16GiB
width: 64 bits
clock: 2400MHz (0.4ns)
*-cache:0
physical id: 3f
slot: L1 Cache
size: 256KiB
capacity: 256KiB
*-cache:1
physical id: 40
slot: L2 Cache
size: 1MiB
capacity: 1MiB
*-cache:2
physical id: 41
slot: L3 Cache
size: 8MiB
capacity: 8MiB
*-cpu
product: Intel(R) Core(TM) i7-8705G CPU @ 3.10GHz
vendor: Intel Corp.
physical id: 42
bus info: cpu@0
version: Intel(R) Core(TM) i7-8705G CPU @ 3.10GHz
serial: To Be Filled By O.E.M.
slot: U3E1
size: 3885MHz
capacity: 4100MHz
width: 64 bits
clock: 100MHz
*-pci
product: Intel Corporation
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 05
width: 32 bits
clock: 33MHz
*-pci:0
bus info: pci@0000:00:01.0
width: 32 bits
clock: 33MHz
bus info: pci@0000:01:00.0
*-display
bus info: pci@0000:00:02.0
width: 64 bits
clock: 33MHz
*-generic:0
bus info: pci@0000:00:04.0
width: 64 bits
clock: 33MHz
*-generic:1 UNCLAIMED
bus info: pci@0000:00:13.0
width: 64 bits
clock: 33MHz
*-usb
bus info: pci@0000:00:14.0
width: 64 bits
clock: 33MHz
bus info: usb@1
bus info: usb@2
*-generic:2
bus info: pci@0000:00:14.2
width: 64 bits
clock: 33MHz
*-generic:3
bus info: pci@0000:00:15.0
width: 64 bits
clock: 33MHz
*-generic:4
bus info: pci@0000:00:15.1
width: 64 bits
clock: 33MHz
bus info: pci@0000:00:16.0
width: 64 bits
clock: 33MHz
*-pci:1
bus info: pci@0000:00:1c.0
width: 32 bits
clock: 33MHz
bus info: pci@0000:02:00.0
*-pci:2
bus info: pci@0000:00:1c.4
width: 32 bits
clock: 33MHz
bus info: pci@0000:03:00.0
*-pci:3
bus info: pci@0000:00:1d.0
width: 32 bits
clock: 33MHz
*-pci:4
bus info: pci@0000:00:1d.4
width: 32 bits
clock: 33MHz
bus info: pci@0000:6f:00.0
*-isa
bus info: pci@0000:00:1f.0
width: 32 bits
clock: 33MHz
*-memory UNCLAIMED
bus info: pci@0000:00:1f.2
width: 32 bits
clock: 33MHz (30.3ns)
bus info: pci@0000:00:1f.3
width: 64 bits
clock: 33MHz
*-serial UNCLAIMED
bus info: pci@0000:00:1f.4
width: 64 bits
clock: 33MHz
*-battery
product: DELL TMFYT83
vendor: BYD
physical id: 1
version: 03/30/2018
serial: 02DD
slot: Sys. Battery Bay
capacity: 75000mWh
affects: | ubuntu → gdm3 (Ubuntu) |
tags: | added: bionic |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
To change the source package that this bug is filed about visit https:/ /bugs.launchpad .net/ubuntu/ +bug/1773541/ +editstatus and add the package name in the text box next to the word Package.
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