Failure to reactivate display after locking

Bug #1726306 reported by Levi Bard
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Expired
Undecided
Unassigned
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I'm using a laptop with no external monitors attached (System76 Oryx Pro 2016).

After the screen is locked (either manually or via timeout) and it blanks/deactivates the screen, the display remains deactivated and my session is unrecoverable.
(I can still ssh into the machine, but have so far been unable to get the display back without rebooting, even via restarting gdm.)

It seems somewhat similar to https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1715811 , but it's only after the display is deactivated, and not at boot.

The scope of the problem seems to be compounded by the fact that there's no straightforward way to prevent gnome-shell from blanking the screen when it locks.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gdm3 3.26.1-3ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME
Date: Mon Oct 23 10:20:55 2017
SourcePackage: gdm3
UpgradeStatus: Upgraded to artful on 2017-10-20 (3 days ago)

Revision history for this message
Levi Bard (taktaktaktaktaktaktaktaktaktak) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

See also bug 1285258

tags: added: unlock
Revision history for this message
Daniel van Vugt (vanvugt) wrote :
tags: added: nvidia
Revision history for this message
Levi Bard (taktaktaktaktaktaktaktaktaktak) wrote :

It's definitely not (directly) related to either of those - I can't even get the display to come back on, let alone enter a password at the lock screen.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in gdm3 (Ubuntu):
status: New → Incomplete
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.]

Changed in gdm3 (Ubuntu):
status: Incomplete → Expired
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