Activity log for bug #1723025

Date Who What changed Old value New value Message
2017-10-12 07:49:41 Jean-Baptiste Lallement bug added bug
2017-10-12 08:23:11 Jean-Baptiste Lallement description Setup: Laptop + external monitor Output set to be on external only Test Case: 1. Boot the system Actual result After boot there is a purple screen but the login dialog is not displayed and the user cannot login It is not possible to switch to the laptop internal monitor either with the keyboard function keys or by unplugging the cable. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gdm3 3.26.1-3ubuntu2 ProcVersionSignature: Ubuntu 4.13.0-15.16-generic 4.13.4 Uname: Linux 4.13.0-15-generic x86_64 ApportVersion: 2.20.7-0ubuntu2 Architecture: amd64 Date: Thu Oct 12 09:40:56 2017 InstallationDate: Installed on 2013-09-03 (1499 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902) ProcEnviron: TERM=linux PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.gdm3.custom.conf: 2017-09-06T19:41:19.336760 Setup: Laptop + external monitor On this machine, if an external display is attached it is considered as the primary display and it disabled the internal display. The all the output goes to the external display (including grub and boot messages) But when gdm comes up, it considers the internal display as the primary display. The internal display stays off and the login dialog in not visible. The external display is all purple and it is not possible to switch to the laptop internal monitor either with the keyboard function keys or by unplugging the cable. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gdm3 3.26.1-3ubuntu2 ProcVersionSignature: Ubuntu 4.13.0-15.16-generic 4.13.4 Uname: Linux 4.13.0-15-generic x86_64 ApportVersion: 2.20.7-0ubuntu2 Architecture: amd64 Date: Thu Oct 12 09:40:56 2017 InstallationDate: Installed on 2013-09-03 (1499 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902) ProcEnviron:  TERM=linux  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=fr_FR.UTF-8  SHELL=/bin/bash SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.gdm3.custom.conf: 2017-09-06T19:41:19.336760
2017-10-16 16:54:42 Jean-Baptiste Lallement description Setup: Laptop + external monitor On this machine, if an external display is attached it is considered as the primary display and it disabled the internal display. The all the output goes to the external display (including grub and boot messages) But when gdm comes up, it considers the internal display as the primary display. The internal display stays off and the login dialog in not visible. The external display is all purple and it is not possible to switch to the laptop internal monitor either with the keyboard function keys or by unplugging the cable. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gdm3 3.26.1-3ubuntu2 ProcVersionSignature: Ubuntu 4.13.0-15.16-generic 4.13.4 Uname: Linux 4.13.0-15-generic x86_64 ApportVersion: 2.20.7-0ubuntu2 Architecture: amd64 Date: Thu Oct 12 09:40:56 2017 InstallationDate: Installed on 2013-09-03 (1499 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902) ProcEnviron:  TERM=linux  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=fr_FR.UTF-8  SHELL=/bin/bash SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.gdm3.custom.conf: 2017-09-06T19:41:19.336760 Setup: Laptop + external monitor On this machine, if an external display is attached it is considered as the primary display and it disables the internal display. Then all the output goes to the external display (including grub and boot messages) But when gdm comes up, it considers the internal display as the primary display. The internal display stays off and the login dialog in not visible. The external display is all purple and it is not possible to switch to the laptop internal monitor either with the keyboard function keys or by unplugging the cable. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gdm3 3.26.1-3ubuntu2 ProcVersionSignature: Ubuntu 4.13.0-15.16-generic 4.13.4 Uname: Linux 4.13.0-15-generic x86_64 ApportVersion: 2.20.7-0ubuntu2 Architecture: amd64 Date: Thu Oct 12 09:40:56 2017 InstallationDate: Installed on 2013-09-03 (1499 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902) ProcEnviron:  TERM=linux  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=fr_FR.UTF-8  SHELL=/bin/bash SourcePackage: gdm3 UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.gdm3.custom.conf: 2017-09-06T19:41:19.336760
2017-10-17 02:19:59 Launchpad Janitor gdm3 (Ubuntu): status New Confirmed
2017-10-19 20:08:20 Jacek Bilski bug added subscriber Jacek Bilski
2017-10-22 02:12:32 Mathew Hodson bug task added ubuntu-release-notes
2017-10-22 02:12:45 Mathew Hodson ubuntu-release-notes: status New Fix Released
2017-10-23 03:51:58 Daniel van Vugt tags amd64 apport-bug artful amd64 apport-bug artful multimonitor
2017-10-23 19:37:47 Kenichi Ito bug added subscriber Kenichi Ito
2017-11-02 20:03:46 calvinaguilar bug added subscriber calvinaguilar
2017-11-06 19:24:48 Asa Zernik bug added subscriber Asa Zernik
2017-11-29 22:23:55 David Oswald bug added subscriber David Oswald
2018-04-06 14:40:12 Jim Campbell bug added subscriber Jim Campbell
2018-04-27 15:00:30 ariel bug added subscriber ariel
2018-10-03 13:40:08 Alexander bug added subscriber Alexander
2018-12-18 01:55:51 Daniel van Vugt gdm3 (Ubuntu): status Confirmed Won't Fix
2018-12-21 08:55:50 Jacek Bilski removed subscriber Jacek Bilski