Activity log for bug #2001740

Date Who What changed Old value New value Message
2023-01-05 01:45:39 Diana Shehu bug added bug
2023-01-05 02:36:54 Diana Shehu description I recently installed Kubuntu 22.04. I ran an update through the KDE app Discover that updated the Dell BIOS. This update appeared to be successful. I then booted into Kubuntu and saw that Discover was telling me to restart to install other updates I had downloaded. I rebooted, but the message was still there. It appears that the updates are not actually installing when I restart. I am running a Dell XPS 17 9700. I have UEFI Secure Boot enabled. I ran fwupdmgr update and got Devices with no available firmware updates: • DELL098F:00 04F3:311C • Integrated Webcam HD Devices with the latest available firmware version: • UEFI dbx ...which suggests that a bad EFI binary is not at fault, as a person suggested to me. I'm not sure what package, if any, is the problem here. I expected the updates to install normally upon restarting, as they usually do. I instead experienced the above. Thanks for any help in advance. I recently installed Kubuntu 22.04. I ran an update through the KDE app Discover that updated the Dell BIOS. This update appeared to be successful. I then booted into Kubuntu and saw that Discover was telling me to restart to install other updates I had downloaded. I rebooted, but the message was still there. It appears that the updates are not actually installing when I restart. I am running a Dell XPS 17 9700. I have UEFI Secure Boot enabled. I have shut down the computer and booted into Kubuntu again, but this did not solve the issue. I ran fwupdmgr update and got Devices with no available firmware updates:  • DELL098F:00 04F3:311C  • Integrated Webcam HD Devices with the latest available firmware version:  • UEFI dbx ...which suggests that a bad EFI binary is not at fault, as a person suggested to me. I'm not sure what package, if any, is the problem here. I expected the updates to install normally upon restarting, as they usually do. I instead experienced the above. Thanks for any help in advance.
2023-01-05 03:21:37 Diana Shehu description I recently installed Kubuntu 22.04. I ran an update through the KDE app Discover that updated the Dell BIOS. This update appeared to be successful. I then booted into Kubuntu and saw that Discover was telling me to restart to install other updates I had downloaded. I rebooted, but the message was still there. It appears that the updates are not actually installing when I restart. I am running a Dell XPS 17 9700. I have UEFI Secure Boot enabled. I have shut down the computer and booted into Kubuntu again, but this did not solve the issue. I ran fwupdmgr update and got Devices with no available firmware updates:  • DELL098F:00 04F3:311C  • Integrated Webcam HD Devices with the latest available firmware version:  • UEFI dbx ...which suggests that a bad EFI binary is not at fault, as a person suggested to me. I'm not sure what package, if any, is the problem here. I expected the updates to install normally upon restarting, as they usually do. I instead experienced the above. Thanks for any help in advance. I recently installed Kubuntu 22.04 in a dual-boot system with Windows - my computer did not ship with Linux. I ran an update through the KDE app Discover that updated the Dell BIOS. This update appeared to be successful. I then booted into Kubuntu and saw that Discover was telling me to restart to install other updates I had downloaded. I rebooted, but the message was still there. It appears that the updates are not actually installing when I restart. I am running a Dell XPS 17 9700. I have UEFI Secure Boot enabled. I have shut down the computer and booted into Kubuntu again, but this did not solve the issue. I ran fwupdmgr update and got Devices with no available firmware updates:  • DELL098F:00 04F3:311C  • Integrated Webcam HD Devices with the latest available firmware version:  • UEFI dbx ...which suggests that a bad EFI binary is not at fault, as a person suggested to me. I'm not sure what package, if any, is the problem here. I expected the updates to install normally upon restarting, as they usually do. I instead experienced the above. Thanks for any help in advance.
2023-01-05 04:23:26 Ubuntu Foundations Team Bug Bot tags bot-comment
2023-01-05 05:03:43 Diana Shehu affects ubuntu linux (Ubuntu)
2023-01-05 05:45:12 Kai-Heng Feng affects linux (Ubuntu) fwupd (Ubuntu)
2023-01-05 08:21:51 hugh chao bug added subscriber hugh chao
2023-01-05 17:30:16 Mario Limonciello bug task added plasma-discover (Ubuntu)
2023-01-05 17:30:23 Mario Limonciello fwupd (Ubuntu): status New Invalid
2024-03-29 08:27:35 Scarlett Gately Moore bug watch added https://bugs.kde.org/show_bug.cgi?id=463894
2024-03-29 08:27:43 Scarlett Gately Moore plasma-discover (Ubuntu): status New Incomplete