Lenovo Ideapad 3-14ITL6 broken (bios nor Ubuntu installer seeing HDD) after trying to install a firmware update

[zubozrout]

Hello,
I've recently purchased a Lenovo Ideapad 3-14ITL6 and the OS installation (Ubuntu 20.04.2 LTS) itself went fine.

However there was this firmware update offered so I clicked on it. The entry disappeared from the list in the Software Center for a short wile but has soon (in a few seconds) reappeared. No error, nothing.

Then after a few minutes (and without seeing any error log anywhere I've looked) I did try to restart the device.

Unfortunately after this point the system wouldn't boot with bios saying "missing boot device". Ubuntu live USB will not see the drive either.

I can also unfortunately confirm this does happen regularly as I tried it on a second device today. That's very unfortunate as I am left with a second broken device that I will very probably need to return back to the seller because I don't know what else to do with it.

Thank you.
Best regards,

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1940140/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Brian Murray (brian-murray)]

This sounds similar to the following forum posting:

https://forums.lenovo.com/topic/view/15028/5092528

[Mario Limonciello (superm1)]

This most likely is not a bug with fwupd, but rather a bug with the Lenovo firmware. I would suggest you file it here: https://github.com/fwupd/firmware-lenovo-thinkpad for Lenovo's firmware team to pull the update and investigate further.

[zubozrout (zubozrout)]

Than you Brian for the very useful link. This helped a lot as I had no idea what went wrong up until that point. Also thank you Mario for the "redirect" to the proper location, I've reported the issue here: https://github.com/fwupd/firmware-lenovo-thinkpad/issues/147