Activity log for bug #1931898

Date Who What changed Old value New value Message
2021-06-14 19:03:32 Amnon Yekutieli bug added bug
2021-06-14 20:27:37 Ubuntu Foundations Team Bug Bot tags bot-comment
2021-09-25 22:42:35 Paul White affects ubuntu fprintd (Ubuntu)
2021-09-25 22:42:49 Paul White tags bot-comment bot-comment focal
2021-09-25 22:44:40 Paul White fprintd (Ubuntu): status New Incomplete
2021-09-26 09:41:40 Amnon Yekutieli tags bot-comment focal apport-collected bot-comment focal hirsute
2021-09-26 09:41:42 Amnon Yekutieli description I installed a fresh UBUNTU 20.04 on my DELL XPS 13 9310 today. Then I registered some fingerprints on the device (on the default Gnome-style desktop). The fingerprint login worked well several times. After that I installed KUBUNTU-full, using the terminal command. Now I have both PLASMA and UBUNTU options to log into, but the **fingerprint reader does not work !!!** The sequence of activities indicates that the error is in the KUBUNTU code. Please help! I installed a fresh UBUNTU 20.04 on my DELL XPS 13 9310 today. Then I registered some fingerprints on the device (on the default Gnome-style desktop). The fingerprint login worked well several times. After that I installed KUBUNTU-full, using the terminal command. Now I have both PLASMA and UBUNTU options to log into, but the **fingerprint reader does not work !!!** The sequence of activities indicates that the error is in the KUBUNTU code. Please help! --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu65.3 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: KDE DistroRelease: Ubuntu 21.04 InstallationDate: Installed on 2021-06-15 (102 days ago) InstallationMedia: Kubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) Package: fprintd 1.90.9-1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.11.0-36.40-generic 5.11.22 Tags: hirsute Uname: Linux 5.11.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True
2021-09-26 09:41:42 Amnon Yekutieli attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1931898/+attachment/5528113/+files/Dependencies.txt
2021-09-26 09:41:44 Amnon Yekutieli attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1931898/+attachment/5528114/+files/ProcCpuinfoMinimal.txt
2021-09-26 09:41:46 Amnon Yekutieli attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1931898/+attachment/5528115/+files/ProcEnviron.txt
2021-09-26 09:50:19 Amnon Yekutieli fprintd (Ubuntu): status Incomplete New
2022-02-26 11:46:14 Amnon Yekutieli tags apport-collected bot-comment focal hirsute apport-collected bot-comment focal hirsute impish
2022-02-26 11:46:15 Amnon Yekutieli description I installed a fresh UBUNTU 20.04 on my DELL XPS 13 9310 today. Then I registered some fingerprints on the device (on the default Gnome-style desktop). The fingerprint login worked well several times. After that I installed KUBUNTU-full, using the terminal command. Now I have both PLASMA and UBUNTU options to log into, but the **fingerprint reader does not work !!!** The sequence of activities indicates that the error is in the KUBUNTU code. Please help! --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu65.3 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: KDE DistroRelease: Ubuntu 21.04 InstallationDate: Installed on 2021-06-15 (102 days ago) InstallationMedia: Kubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) Package: fprintd 1.90.9-1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.11.0-36.40-generic 5.11.22 Tags: hirsute Uname: Linux 5.11.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True I installed a fresh UBUNTU 20.04 on my DELL XPS 13 9310 today. Then I registered some fingerprints on the device (on the default Gnome-style desktop). The fingerprint login worked well several times. After that I installed KUBUNTU-full, using the terminal command. Now I have both PLASMA and UBUNTU options to log into, but the **fingerprint reader does not work !!!** The sequence of activities indicates that the error is in the KUBUNTU code. Please help! --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu65.3 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: KDE DistroRelease: Ubuntu 21.04 InstallationDate: Installed on 2021-06-15 (102 days ago) InstallationMedia: Kubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) Package: fprintd 1.90.9-1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.11.0-36.40-generic 5.11.22 Tags: hirsute Uname: Linux 5.11.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 CurrentDesktop: KDE DistroRelease: Ubuntu 21.10 InstallationDate: Installed on 2021-06-15 (255 days ago) InstallationMedia: Kubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) Package: fprintd 1.90.9-1build1 PackageArchitecture: amd64 ProcEnviron: LANGUAGE=en_US:he PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IL.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.13.0-30.33-generic 5.13.19 Tags: impish Uname: Linux 5.13.0-30-generic x86_64 UpgradeStatus: Upgraded to impish on 2022-01-12 (44 days ago) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True
2022-02-26 11:46:15 Amnon Yekutieli attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1931898/+attachment/5563865/+files/Dependencies.txt
2022-02-26 11:46:16 Amnon Yekutieli attachment added HookError_ubuntu.txt https://bugs.launchpad.net/bugs/1931898/+attachment/5563866/+files/HookError_ubuntu.txt
2022-02-26 11:46:17 Amnon Yekutieli attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1931898/+attachment/5563867/+files/ProcCpuinfoMinimal.txt