fingerprint will not recognize during login, acts like it doesnt scan and will not verify with fprintd-verify

Bug #1891972 reported by Steven Christopher Lamer
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
fprintd (Ubuntu)
New
Undecided
Unassigned

Bug Description

Fingerprint will not verify for login, acts like it doesn't even recognize the finger on swipe...

fprintd-verify will not show a match when trying to match finger.

please fix I got this laptop just for the fingerprint scanner lol

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: fprintd 1.90.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Aug 18 00:54:09 2020
InstallationDate: Installed on 2020-08-16 (1 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: fprintd
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Steven Christopher Lamer (chrstphrlamer) wrote :
Revision history for this message
Steven Christopher Lamer (chrstphrlamer) wrote :

I dunno what I did but the fingerprint now works.

Thanks guys

Revision history for this message
Steven Christopher Lamer (chrstphrlamer) wrote :

It's back to not working again not sure what its problem is..

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