Diagonal streaks when printing some images

Bug #817296 reported by crf on 2011-07-28
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
foo2zjs (Ubuntu)
Low
Unassigned

Bug Description

When I print to my Samsung printer (CLP-315), images have corrupting diagonal streaks in them.
It doesn't occur when printing to pdf or postscript.

The same images printed on the Samsung printer in windows will print perfectly, with no streaks.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: cups 1.4.6-5ubuntu1.3
ProcVersionSignature: Ubuntu 2.6.38-11.47-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
Architecture: amd64
Date: Wed Jul 27 18:57:43 2011
Lpstat: device for Samsung-CLP-315: lpd://192.168.0.107/PASSTHRU
MachineType: Dell Inc. Inspiron 1545
Papersize: letter
PpdFiles: Samsung-CLP-315: Samsung CLP-315 Foomatic/foo2qpdl (recommended)
ProcEnviron:
 LANGUAGE=en_CA:en
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: root=UUID=9c0edb3e-d193-44ce-829f-858ced0747b2 ro acpi_sleep=old_ordering quiet splash resume=/dev/sda5
SourcePackage: cups
UpgradeStatus: Upgraded to natty on 2011-04-30 (88 days ago)
dmi.bios.date: 12/07/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0G848F
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd12/07/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0G848F:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1545
dmi.sys.vendor: Dell Inc.

crf (chrisfahlman) wrote :
crf (chrisfahlman) wrote :
crf (chrisfahlman) wrote :
crf (chrisfahlman) wrote :

When I enabled foomatic debugging (/etc/foomatic/filter.conf, debug:1), and printed an image, the debug output file "foomatic-rip.ps" looked perfect, but the actual paper printed image again had the diagonal streaks.

Attached is the foomatic-rip.log

Do you have any color profile installed for your printer under /usr/share/foo2qpdl/icm ?
Please run the following command on a terminal to install them:
sudo getweb 315

Try also different setting for the Resolution and Halftone Algorithm options.

Same result?

Changed in cups (Ubuntu):
status: New → Incomplete
crf (chrisfahlman) wrote :

My Printer is actually a Samsung 325W.

There was no color profile installed under /usr/share/foo2qpdl/icm ...

So I went to ~> http://foo2qpdl.rkkda.com/ downloaded and installed foo2qpdl

After that, the 325 driver option showed up, so I changed the driver.

Under system-config-printer
Resolution was at 1200x600 dpi, and I changed it to 1200x1200
I changed Adjustment --> half-tone algorithm to Well Tempered Screens (best).
And ICM Color Profile was set to CLP-320/325

-*-*

When I tried printing, a page printed with:
SPL-C ERROR - Please use the proper driver
 POSITION : 0x0 (0)
 SYSTEM : src_5.47/xl_image
 LINE: 629
 VERSION : SPL-C 5.47 01-15-2010

Now I can't make this error go away. Even if I make uninstall foo2qpdl.

Ok, so now that you have installed upstream foo2qpdl it is better to report this issue in the upstream forum.

Please note that there are drivers other than foo2qpdl that could work for this printer.

Could you try Samsung CLP-300 with the SpliX driver. Note that the SpliX package coming with Ubuntu does not work, as potentially patented stuff got removed there. So use the driver packages on http://www.openprinting.org/driver/splix/ or compile from upstream. Does this work for you?

I also looked up the specifications of the 325w and this wifi model also supports PCL 6/5c, so this could give better results.
Please try the different PCL6/5c drivers offered under the manufacturer "Generic". Especially try the PCL-6/XL printer with "Foomatic/pxlcolor" and the PCL-5c printer with "Foomatic/hpijs-pcl5c". Which ones work?

Which driver gives the best print quality and which the best printing speed? Better results compared to clp-315 foo2qpdl?

Till Kamppeter (till-kamppeter) wrote :

Most probably an upstream bug in the foo2zjs driver package. Please report this on the upstream site and also try alternative drivers as suggested by Pascal.

affects: cups (Ubuntu) → foo2zjs (Ubuntu)
Changed in foo2zjs (Ubuntu):
importance: Undecided → Medium
crf (chrisfahlman) wrote :

Thanks for your help and suggestions.

It sounds like this diagonal lines issue was experienced by at least one other person with this printer.
(From a comment here: http://www.openprinting.org/printer/Samsung/Samsung-CLP-325w). They don't say, but were probably using the foomatic driver, as that is the one that was, for me, chosen by default by Ubuntu.

I ended up installing the Samsung proprietary driver, which works ok so far. Images were printed without ugly lines. What little text I printed looked bad though. I can't say whether any driver is better at various tasks than the others without doing more printing. (A warning: The Samsung installation program silently messed with some permissions in my firefox profile folder.)

No problem!

Actually the bug against foo2zjs should be posted in the upstream forum, perhaps it can be improved.
Are you willing to do that? Would be nice if you could post a link to the upstream discussion in this bug report so we can follow up.

Also feel free to report in this bug report, after doing more printing, if one of the suggested free drivers matches or gives better quality than the Samsung proprietary driver and you would use as default.

Changed in foo2zjs (Ubuntu):
importance: Medium → Low
status: Incomplete → Triaged
tags: added: needs-upstream-report
crf (chrisfahlman) wrote :

There is a topic about this issue here: http://foo2zjs.rkkda.com/forum/read.php?76,3137

Bodinux (bodinux) wrote :

Did you try to print with "No ICM color correction" ? This option gives me the diagonal artifacts on my magicolor 2530 (same driver).

crf, can you try the following settings:

Printer Properties -> Color Mode -> Color
Printer Properties -> Halftone Algorithm -> Off/No/None
Printer Properties -> ICM Color Profile -> No ICM color correction

Do you get a correct printout then?

Changed in foo2zjs (Ubuntu):
status: Triaged → Incomplete
crf (chrisfahlman) wrote :

There is no option in printer properties for Halftone Algorithm to be Off. (Options are: Default, Accurate, Standard, and Well Tempered).

Otherwise, with the settings at
color mode --> color
Halftone Algorithm --> Default
ICM Color Profile --> No ICM Color Correction

The page printed similarly to all the others I've tried with this driver, with diagonal lines (running at ~110 degrees in landscape mode).

crf (chrisfahlman) wrote :

There was some further reporting at the upstream forum topic
http://foo2zjs.rkkda.com/forum/read.php?76,3137

rickrich (developer) said:
> Color doesn't work on gs 9.+. Read the INSTALL file and install gs 8.71 as gs.foo
>

==

I tried an install of GS 8.71 to /usr/local, but it failed to help with the image quality issue.

Launchpad Janitor (janitor) wrote :

[Expired for foo2zjs (Ubuntu) because there has been no activity for 60 days.]

Changed in foo2zjs (Ubuntu):
status: Incomplete → Expired
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