cups: samsung clx-3175 w/ muddy dark color printing

Bug #786497 reported by leder
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
foo2zjs (Ubuntu)
In Progress
Undecided
Unassigned

Bug Description

Binary package hint: cups

Hello all,

this is a regression bug, which once worked on ubuntu 10.04.
Now 10.04, after updating, and 11.04 are affected.

Versions:
cups:
  Installiert: 1.4.6-5ubuntu1
  Kandidat: 1.4.6-5ubuntu1
  Versionstabelle:
 *** 1.4.6-5ubuntu1 0
        500 http://de.archive.ubuntu.com/ubuntu/ natty/main amd64 Packages
        100 /var/lib/dpkg/status

I expect printer samsung to print clear colors.
Instead the printings are of a dark "muddy" color.

Thanks all
leder
---
Architecture: amd64
DistroRelease: Ubuntu 11.04
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
Lpstat: device for Samsung-CLX-3170-Series: dnssd://Samsung%20CLX-3170%20Series%20(SEC001599617DDA)._ipp._tcp.local/
MachineType: Gigabyte Technology Co., Ltd. GA-MA790GP-DS4H
Package: cups 1.4.6-5ubuntu1
PackageArchitecture: amd64
Papersize: a4
PpdFiles: Samsung-CLX-3170-Series: Samsung CLX-3175 Foomatic/foo2qpdl (recommended)
ProcEnviron:
 LANGUAGE=de_DE:en
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=a308b3ed-9fdc-4de2-bdca-3d9dfcac3153 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Tags: natty running-unity
Uname: Linux 2.6.38-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/24/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F7i
dmi.board.name: GA-MA790GP-DS4H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF7i:bd12/24/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA790GP-DS4H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA790GP-DS4H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-MA790GP-DS4H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
leder (gerrit-leder) wrote : BootDmesg.txt

apport information

tags: added: apport-collected natty running-unity
description: updated
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leder (gerrit-leder) wrote : CurrentDmesg.txt

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leder (gerrit-leder) wrote : Dependencies.txt

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leder (gerrit-leder) wrote : Locale.txt

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leder (gerrit-leder) wrote : Lspci.txt

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leder (gerrit-leder) wrote : Lsusb.txt

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leder (gerrit-leder) wrote : PrintingPackages.txt

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leder (gerrit-leder) wrote : ProcCpuinfo.txt

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leder (gerrit-leder) wrote : ProcInterrupts.txt

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leder (gerrit-leder) wrote : ProcModules.txt

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leder (gerrit-leder) wrote : UdevDb.txt

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leder (gerrit-leder) wrote : UdevLog.txt

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Pascal De Vuyst (pascal-devuyst) wrote :

Do you have any color profile installed for your printer under /usr/share/foo2qpdl/icm ?
Please run the following command on a terminal to install them:
sudo getweb 3175

affects: cups (Ubuntu) → foo2zjs (Ubuntu)
Changed in foo2zjs (Ubuntu):
status: New → Incomplete
Revision history for this message
leder (gerrit-leder) wrote :

Thanks Pascal,

directory icm did not exists. I created it and run the command. Now the two files are in it:
- samclp300-0.icm
- samclp315-argyll-0.icm

The test page before and after I restarted cups are the same color.

How can I test the color profiles I have installed now?

Changed in foo2zjs (Ubuntu):
status: Incomplete → In Progress
Revision history for this message
leder (gerrit-leder) wrote :

I have no solution to this proposal yet. But there is one resource covering Samsung MFP: http://wiki.ubuntuusers.de/Samsung-Laserdrucker

I will try this one with next release of saucy salamander.

Revision history for this message
leder (gerrit-leder) wrote :

I have a workaround for broken foomatic printerdriver in Ubuntu 13.10:
As of release Version 1.00.06 for the samsung provided driver for Linux my printer CLX-3175FN is fully supported.

the driver provided by samsung here, now works fine for printing and scanning!
http://www.samsung.com/de/support/model/CLX-3175FN/XEC-downloads

Revision history for this message
leder (gerrit-leder) wrote :

Plz move to package foomatic or close this bug, because proprietary samsung driver can be used as a workaround!

Revision history for this message
Patrick Wigmore (patrick-wigmore) wrote :

The description of "dark, muddy colours" sounds similar to bug 378068. Perhaps both bugs share a common cause.

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