manual duplex fails when printing a document with an odd number of pages
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
foo2zjs (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: cups
This bug is seen when I try to print a document that has an odd number of pages (3, 5, 7, ...). It happens on my HP Laserjet M1120 MFP.
What I expect (with a 5-page document):
1) Odd-numbered pages (1,3,5) are printed
2) The printer waits for me to re-feed the pages that were just printed. The LCD screen on the printer says "Load paper press [OK]"
3) I push the "OK" button on the printer
4) the even-numbered pages are printed on the other side of each paper
What happens:
1) This is what is printed, in this order:
- page 1
- page 3
- page 5
- an empty page
- page 4 (upside down)
2) cups and the printer think everything is ok (printer says "Ready")
Documents with an even number of pages print ok.
When printing a three-page document, I get: page 1, page3, an empty page.
I can reproduce this when printing at least from: evince, Openoffice, command-line (lpr), Adobe Acrobat Reader.
I tried with several PDF files and the .odt file. I attached four test files. The ones with 2 and 4 pages are printed ok, the others are not.
Also reproducible from an i386 installation.
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1ubuntu1.2
ProcVersionSign
Uname: Linux 2.6.32-24-generic x86_64
Architecture: amd64
CupsErrorLog:
E [26/Sep/
E [26/Sep/
E [26/Sep/
Date: Sun Sep 26 20:14:25 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
Lpstat: device for HP-LaserJet-
Lsusb:
Bus 002 Device 003: ID 413c:2003 Dell Computer Corp. Keyboard
Bus 002 Device 002: ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 03f0:5617 Hewlett-Packard LaserJet M1120 MFP
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc OptiPlex 740
Papersize: letter
PpdFiles: HP-LaserJet-
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 03/17/2007
dmi.bios.vendor: Dell Inc
dmi.bios.version: 1.1.3
dmi.board.name: 0PY127
dmi.board.vendor: Dell Inc
dmi.board.version: A02
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc
dmi.modalias: dmi:bvnDellInc:
dmi.product.name: OptiPlex 740
dmi.sys.vendor: Dell Inc
Additional information: on this amd64 machine I had installed the extra packages hplip-gui, hpijs-ppds, hplip-cups. I can reproduce the bug on another machine (i386) that doesn't have these packages installed.