Google Docs print not working on CUPS
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
foo2zjs (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
HP Color LaserJet 2600N prints majority of files fine from Google, PDFs etc. Example job of uploaded Word doc, converted to Google Doc then printed to CUPs doesn't print and there are no errors in the logs from the print job.
Current configuration answering questions from https:/
Ubuntu 14.04 LTS
root@kiki:
Linux kiki 3.13.0-55-generic #94-Ubuntu SMP Thu Jun 18 00:27:10 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
root@kiki:
Description: Ubuntu 14.04.2 LTS
Release: 14.04
Printer Model:
HP Color LaserJet 2600n
Error log attached separately for viewing. No errors found in my reviews of the logs. Job 158 is the prime example that I am attaching here on this situation not working.
Input file is copied from /var/spool/cups.
root@kiki:
d00158-001: PDF document, version 1.7
If I run pdftops from
Attempts to send this directly using unfiltered printing doesn't work or psdebug or raw or changing the default renderer.
If I install the pdftops, pstops and pstopdf files from poppler-utils and run them like this:
pdftops filein filein.ps
pstops filein.ps filein-new.ps
pstopdf filein-new.ps filein-new.pdf
Then this PDF prints fine.
Also if I install the hp-plugin driver it works fine.
How can we fix this so this PDF can print successfully when sent through CUPS standard suite?
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.6
ProcVersionSign
Uname: Linux 3.13.0-55-generic x86_64
NonfreeKernelMo
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
Date: Sun Jul 5 15:52:19 2015
InstallationDate: Installed on 2015-01-17 (168 days ago)
InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.3)
Lpstat:
device for Color_lj2600n_kiki: socket:
device for ColorLaserJet-
device for HP_LaserJet_
Lsusb:
Bus 001 Device 003: ID 1058:1100 Western Digital Technologies, Inc.
Bus 001 Device 002: ID 1058:1001 Western Digital Technologies, Inc. External Hard Disk [Elements]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: NVIDIA MCP55S
Papersize: letter
PpdFiles:
Color_
ColorLaserJet-
HP_LaserJet_
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/15/2007
dmi.bios.vendor: ARIMA CORPORATION.
dmi.bios.version: NM46X 1.08
dmi.board.name: MCP55S
dmi.board.vendor: NVIDIA
dmi.board.version: REFERENCE
dmi.chassis.
dmi.chassis.type: 23
dmi.chassis.vendor: AMD
dmi.chassis.
dmi.modalias: dmi:bvnARIMACOR
dmi.product.name: MCP55S
dmi.product.
dmi.sys.vendor: NVIDIA
summary: |
- Google Docs print not working on CUPs + Google Docs print not working on CUPS |
Attaching the error_log file for review