no video on mozilla firefox. HELP!

[ahart01]

ubuntu 12.04 firefox 12.0
no imbedded videos or youtube will play all else works

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 12.0+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16
Uname: Linux 3.2.0-24-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ahart02 1829 F.... pulseaudio
 /dev/snd/controlC1: ahart02 1829 F.... pulseaudio
BuildID: 20120423122624
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with VIA1617A at 0xd400, irq 22'
   Mixer name : 'VIA Technologies VIA1617A'
   Components : 'AC97a:56494170'
   Controls : 55
   Simple ctrls : 35
Card1.Amixer.info:
 Card hw:1 'U0x46d0x809'/'USB Device 0x46d:0x809 at usb-0000:00:10.4-2, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0809'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 17
   Mono: Capture 15 [88%] [28.05dB] [on]
Channel: release
CheckboxSubmission: 9589b979ca8a6c3bed15ac4efe7d5156
CheckboxSystem: 0531969bcfd4f03af7405c98dc94a948
Date: Mon May 7 10:25:03 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IpRoute:
 default via 192.168.5.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.5.0/24 dev eth0 proto kernel scope link src 192.168.5.101 metric 1
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=12.0/20120423122624 (Running)
RfKill:

RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: Upgraded to precise on 2012-05-03 (3 days ago)
WifiSyslog:

dmi.bios.date: 11/05/2004
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080011
dmi.board.name: MS-7047
dmi.board.vendor: MSI
dmi.board.version: 1.00
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080011:bd11/05/2004:svnToBeFilledByO.E.M.:pnMS-7047:pvr1.00:rvnMSI:rnMS-7047:rvr1.00:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7047
dmi.product.version: 1.00
dmi.sys.vendor: To Be Filled By O.E.M.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Paul White (paulw2u)]

ahart01,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Firefox since that time.

Do you still see a problem related to the one that you reported? Please let us know if you do.

If we do not hear from you this bug report will close in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]