Firefox will not connect to web and times out. Also mouse pointer freezes
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Hi, 2 days ago without any obvious indicator, Firefox stopped connecting to the web. I can send and receive email via Thunderbird and am now using Google Chrome as an alternative browser. At virtually the same time my mouse keeps on freezing and I have to shut down and re-start my laptop in order to un-freeze it.
Both are extremely frustrating!
Best regards,
James
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: software-center 5.0.2ubuntu0.1
ProcVersionSign
Uname: Linux 3.0.0-13-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
CheckboxSubmission: c4194e0b9defc12
CheckboxSystem: f82e08849adf759
Date: Thu Dec 8 17:15:48 2011
PackageArchitec
ProcEnviron:
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: software-center
UpgradeStatus: Upgraded to oneiric on 2011-10-21 (48 days ago)
---
AddonCompatChec
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
BuildID: 20111115184056
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf0500000 irq 45'
Mixer name : 'Realtek ALC262'
Components : 'HDA:10ec0262,
Controls : 32
Simple ctrls : 20
Channel: release
CheckboxSubmission: c4194e0b9defc12
CheckboxSystem: f82e08849adf759
DistroRelease: Ubuntu 11.10
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
IpRoute:
default via 192.168.1.254 dev wlan0 proto static
169.254.0.0/16 dev wlan0 scope link metric 1000
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.64 metric 2
Package: firefox 8.0+build1-
PackageArchitec
ProcEnviron:
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSign
Profiles: Profile0 (Default) - LastVersion=
RunningIncompat
Tags: oneiric running-unity
Uname: Linux 3.0.0-14-generic i686
UpgradeStatus: Upgraded to oneiric on 2011-12-09 (5 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WpaSupplicantLog:
dmi.bios.date: 01/08/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 11ST
dmi.board.name: SQ45S70S
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: SQ45S70S
dmi.product.
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
Changed in firefox (Ubuntu): | |
status: | Incomplete → New |
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 901781
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https:/ /wiki.ubuntu. com/ReportingBu gs.